Window Installation reviews in Charlotte, North Carolina

My siding is coming apart and falling off, I have reached out to southern industries several times to honor the warranty, my windows and gutters are great but the siding needs more work, its been almost a year and I’m starting to think this was several thousands in the trash, I may have to get the news and legal assistance .

Tony was great. He was prompt and had a nice attitude. He went thru all our options and helped us decide what we needed. He went step by step thru the process. We were very pleased with the whole process.

Installation of a new gutter and downspout was performed timely and efficiently. I appreciate their professionalism and recommend Southern Industries wholeheartedly.

Loved the interaction, he was informative, and not pushy at all. If you are wondering or seeking information. Contact this company!!! If I ever need anything in the future I will definitely call my guy Mr Moore!!! Great job!!

Gary was very thorough and explained everything in detail about the windows that Southern Industries Home Improvement offers. He was very courteous and kind and we learned a lot and enjoyed the presentation. Gary is down to earth and was so knowledgeable. He knows what he is talking about. I cannot wait for our new windows to be installed.

Updated: 6/3/25-
Max and Ruvim came out to install my windows today. They did a great job. They were patient, kind, professional and overall very easy to work with. I am so pleased. Everything looks great and I am overjoyed.

Everyone has been so professional and kind and welcoming throughout this process and I would definitely recommend them to anyone looking for new windows. This is the company to work with!

Nick spent a lot of time ensuring we fully understood their product and how Southern Industries could fix our issues with our gutters. Their price is better than the competitors for a very similar product without the all of the sales pressure. I am looking forward for my new gutters to be installed so I won’t have to spend anymore time worrying about water damage to my home from the builders grade gutters that were originally installed.

Hello, we had Tony Turner and Cody Baxter out from Southern Industries to speak with us about our needs in siding , etc. for our home. Very Knowledgeable, Very Customer Service oriented. We spoke with their respective manager, via phone call afterwards. Great Team, Great Company! Looking forward to having our project completed by Southern Industries... Dan & Lynda Meadows

Tyler and Cody were the representatives that came to my home to talk about a possible a siding contract. Both were quite professional and very knowledgeable in their fields. Tyler explained everything about the quality of materials and the next levels of installation that will complete the work and the esthetics of a new look of the home because the quality is that good along with almost zero maintenance and upkeep because of the manufacturing processes on Southern Industries' materials.
Cody did the measurements and calculations and the available options for financing which mail it easy for me to lock in a contract, when almost ALWAYS, I will stew over it for a few days or so before I made a final decision. While both Cody and Tyler were good at their profession, the sell came from the quality of materials to be used that will better help costs savings later on energy efficiency and even lower some of the sounds from outside living on a highway.

Thank you, Tyler and Cody, for your honesty, professionalism and ensuring the customer understands everything they need to know to make a sound decision because it is an investment on your home that will get your money back on energy efficient cost savings.

Greg Moore from Southern Industries truly exceeded my expectations. His professionalism, expertise, and dedication to delivering top-notch service were evident from our first interaction. Greg went above and beyond to ensure that every detail was perfect and that I was completely satisfied with the results. His knowledge of the industry is impressive, and he is always ready to provide insightful advice and solutions. I highly recommend Greg Moore and Southern Industries to anyone seeking exceptional service and expertise.

Cody came out to the house, and was so nice, and so professional. Our house was a mess, as we are redoing our floors, but he adapted. He took his time with us, explained things well, and made sure he gave us the best deal. I would highly recommend him.

This company came to my house and knocked on my door 5 times in approximately 5 minutes. It woke my sleeping baby up. If I do not come to the door after the 2nd knock it should be a clue that I don't wanna talk or I am not home. I'll never use their business because of this.

Salesmen Ronnie Simpson was very good. It was good I am just going over my finances to see if I can afford it

Very nice casual/straight forward presentation, connection as veterans from three different services. But as of 24 hrs later we have not received a proposal via email.

The encounter with Gary Land was all I hoped it would be. Showed up on time, made friends with my dog, and got right down to business. A thorough explanation of what he saw at my home that was very much less than optimal with the existing siding ... pointed out more than one thing that I had not expected. From there I got a great tutorial on Products that would be used, installation techniques, warranties, guarantees ... EVERYTHING I had anticipated asking. I am still several months out from pulling the trigger on this project, but I am now armed with a great deal of very good information and have to think that Southern Industries will be my choice for this job. They are gonna be hard to beat!

The guy that came out was very friendly, knowledgeable and honest about all the questions that I asked. I would definitely use them again in the future!

Gregory Moore come out to the house an showed me samples an did all his measurements for my bathroom remodel cause I want a walk in shower, an he was extremely nice an polite an had all the answers to my questions! I really appreciate Gregory Moore for taking the time to come by an make sure that everything was done the way I wanted.
Thank you so much!!! Carla B. Ramsey

From beginning to end they were amazing 👏 definitely recommend

I had the pleasure of hiring Southern Industries Home Improvements to replace my windows and these guys rock! They came and knocked out the job quickly and efficiently. Cleaned up after themselves. Brett Copeland was and his partner was extremely knowledgeable and answered all my questions and any concerns I had. Brett also kept his word and dropped off some BBQ which I totally forgot. The container weighs a ton and I will have BBQ all week. Thank you guys for making my 1st experience on buying windows a great one.

Do NOT go with this company if you want good service. I had them install gutter guards on my small cottage and there product has destroyed my soffits and is now leaking rain into my bedroom window. They did come to look at damage and did admit to it being their fault. They said the pitch of my roof was such that the high profile of the gutter caused the damage. This could have all been avoided if they were honest to begin with..but no they were not. Now I am left with destroyed soffits water leaking in windows and no sign of them coming back or even returning my calls. I have never had such a poor experience with a home repair company in my life. They could redeem themselves if they had any sense of customer care and fix what they destroyed but alas they have not.

Nick spent hours with us, letting us compare materials and prices. He also had a really cool app that allowed us to see different colors and styles on our house. Then he was able to get us a really good finance rate to sign on to the project. The material samples were quality, we are excited to fix all our exterior repairs and have a maintenance free exterior. We really appreciated the patience Nick granted us as we tried to make up our minds. We are really excited to see the finished project.

Very professional highly recommended for all that need any home repair that's efficient reliable accountable that shows you tells you walk you through it's a family-owned business that mean business that's trustworthy that gets the job done and that stand by you then and it'll stand by you afterwards loyalty