Home Services reviews in Durham, North Carolina

Anthony called to inform me of his arrival time and showed up on time. He was very polite and understood the specifics of the work we requested. Completed the work in a reasonable amount of time and resolved the issue to our satisfaction. Definitely recommend him and Greenway Irrigation for your irrigation needs.

I had Greenway Irrigation and Lighting repair my leaking irrigation back flow. The technician, Anthony, did an excellent job of making the repairs. He was punctual and very knowledgeable. Throughout the repair, he kept me informed on his progress. Once the repairs were completed, he cleaned the work area and had it looking better than it did before he started the job.

Thanks Greenway and Anthony for a job well done.

Greenway was prompt in their communication to set up an appointment. Matt, the technician, arrived right on schedule and got to work. He quickly diagnosed the issues, discussed repairs and completed the work in a timely fashion. Definitely recommend Greenway.

I recently had an irrigation system installed by Greenway-Irrigation, and I couldn't be more satisfied with their work. From start to finish, the entire process was seamless and professional.

The owners, Evan and Kim, were incredibly responsive to all my questions and made sure I was well-informed every step of the way. Their communication was prompt and clear, which I greatly appreciated.

The installation was carried out by Ivan and Jesus, who worked diligently for about a week. They were professional, efficient, and left the property in great shape. After the installation was complete, Evan came by to inspect the work and placed blue flags where minor adjustments were needed. This attention to detail was impressive and ensured everything was perfect.

Evan also took the time to set up the app for monitoring the irrigation system across different zones. This app is fantastic—it not only helps me manage the irrigation schedule but also provides feedback in case of any water leakage, giving me peace of mind.

Overall, I highly recommend Greenway-Irrigation. Their team is knowledgeable, professional, and committed to customer satisfaction. Thank you, Evan, Kim, Ivan, and Jesus, for a job well done!

This was a mid-year checkup. The service person was great! He checked the rotation of all of my sprinkler heads and adjusted the ones that were out of alignment. The best checkup I've ever had.

Anthony from Greenway worked on our irrigation yesterday and we couldn't be more pleased. He was very personable, efficient and solved our problems quickly. Would use them again without hesitation.

Excellent company and work product. The people that install their systems really care about doing a good job. Jose, Ricardo and their team were excellent. Daily clean-up of the site. Timely service, very cordial employees.

I have been using greenway for approximately 10 years and have always been extremely happy with their service. KIM & GREG ARE GREAT!

I recently had Greenway Irrigation turn on my sprinkler system for Spring. Anthony, I was told is the supervisor, and Michael, is a trainee, showed up for the service. Michael, even though a trainee, had adequate knowledge of how the sprinkler system works and explained the steps of the spring startup before beginning the work. When I had couple of questions, he explained quite well. Subsequently, upon start up, when one of the sprinkler head was not functioning well, Anthony quickly fixed it. Anthony then proceeded to explain what could've happened with the head and how he had fixed it. It was quite evident from his explanation of his in-depth knowledge of the sprinkler system. I really appreciated that. After ensuring everything was functioning smoothly, they double checked with me to make sure I was happy with their service and if I had any questions. Both, Anthony and Michael displayed professionalism in their work and care for the customer....two important qualities!! Thank you, Greenway!!

Anthony and Michael came out this morning and set up my system for the season. They were extremely gracious, kind and accommodating. They were very thorough as well. I want to recognize these two technicians as being exemplary employees.
Employees like this are a major reason I use Greenway Irrigation!

Their service is exceptional
Mr Luis visited my house to check my system. I found him very honest and professional

I want to commend Luis who spent the better part of the day, fixing our irrigation system, updating the controller and rain sensor. Our yard is large and the system was at least 23 years old. I appreciate his careful attention to details. He is a pleasant and personable person as well.

I love this company and it's people. They say what they're going to do and do what they say. Their technicians know their craft, they're dependable, reliable and moderately priced. Alex always calls or texts before his visit, and most often arrives early. Alex is very polite and professional. I highly recommend them.

Anthony didn't a fantastic job today repairing a broken head AND solenoid that was on the fritz. Highly recommend these guys. This team is fantastic! From Kimberly who does the scheduling to the technicians on the ground. Highly recommend them!

Anthony and Michael did an excellent job setting with the spring startup. What was most commendable was not that there were no issues, but that there were issues and they did not give up until they resolved them. I am sure another person would have patched the issue and moved on to their next appointment. They did not. They stuck with it until everything was working perfectly. It’s good to see people who have pride in their work.

We hired Greenway Irrigation because they are connected to our landscapers, Agape. That turned out to be a mistake. We had a leaking sprinkler head and a pipe that needed repair. The technician, Anthony, told us the repair kit would cost about $100. That already seemed high, but I agreed.

When the bill arrived, we were charged over $200 just for the parts. On top of that, they claimed the technician was here longer than he actually was. I reached out to their coordinator, Kim Ayscue, and got no help at all. No explanation, no accountability.

After reading more reviews, it is clear that this kind of overcharging is a regular thing for them. It is really disappointing and has made us reconsider working with Agape as well. I would strongly recommend avoiding Greenway Irrigation unless you want to be overcharged and ignored.

Nava came to evaluate the reason part of our lawn was always soggy. He reasoned that it was the HVAC drain, along with the house gutter rain. He designed & installed a French drain from the unit to a dry location in the back yard. Three months onward, his idea and installation was correct and the previous “soggy area” is no more. He did a super job!

Excellent irrigation repair by Anthony. Communicated clearly and often, fixed the problem expertly and left the yard neat. Would highly recommend this company for irrigation work.

Greenway irrigation did an amazing job of both installing my irrigation system last year and fixing all issues as part of bring up this year. In particular, Luis went out of his way and stayed late to ensure that every single part of the system work working as designed. Our grass is the greenest it has ever been in my entire time living in North Carolina.

I wanted to thank Luis for setting my backhoe up and getting my system running again. Luis is the kind professional that everyone loves, he is about the business of his work, however, he is sensitive to the concerns of his clients. I really appreciated his caring attitude. I would definitely be calling him back again!!!

I had been a loyal customer of Agape/Greenway since 2016 and was always very satisfied with their work. That trust was the reason I didn’t even consider another company when it came time for a new irrigation system. Unfortunately, this project has been a nightmare.

From the start, the system ran at 110 PSI before a pressure-reducing valve was installed. Soon after, Zone 1 failed and multiple spray heads had to be replaced due to debris. By midsummer, a large, soaked area appeared in my front yard. Despite repeated visits, I received contradictory explanations — first it was “just drainage,” then valves were replaced, then a leak was suspected. Weeks later, the yard is still not dry, the ground has sunk, and the area smells and attracts flies.

A leak detector finally found a leak right in front of the backflow, before he could even check the rest of the system or the still-soaked front yard. Now it is Labor Day weekend, and after months of repeated visits, contradictory explanations, and incomplete fixes, there is still no end in sight - all while the system is still under warranty.