Home Services reviews in Durham, North Carolina

Jason was very knowledgeable and helpful. Alvin was timely and did a great job - took care of new and old pet related stains. Happy to use a local company like this.

Jason is very professional and kind. He was very understanding when we had to reschedule. Alvin arrived on time and finished the job in record time. I will definitely be referring and using them again in the future! Don’t hesitate to schedule with them.

Jason and his team are outstanding. This should be your first call if you ever have any carpet cleaning needs. Customer service was excellent, as was the quality of the work performed. We had a pretty bad coffee stain on cream-colored carpet, and I was doubtful that the stain could be completely removed. Jason and team made three separate visits over the course of a couple weeks to progressively treat the stain until, after the third visit, the stain was completely gone. Not even a trace of it is left! I am simply amazed, and I cannot recommend this local, family-owned business highly enough.

Jason was able to fit me in to his schedule and did a fantastic job. Communication was excellent across every part of the process, he arrived on time as promised. He was friendly and professional and worked fast. The carpets look really great! The whole experience was top notch.

The company manager is wonderful, and the carpets appeared to be well-cleaned. My only complaint is that the technician called to tell me he was 30 minutes away, then did not show up for an hour. I don't live at the location, and waiting took out a chunk from my workday. I would have appreciated a call to let me know he was running late.

Great. Jason was friendly and fast to communicate. Everyone I met during the process was professional and well-informed They were able to come to our office on a weekend and their estimation process was clear and thorough.

Easy booking, showed up on time and did a great job cleaning our carpet-it looks great! Alvin was very personable and I enjoyed meeting him. Thank you!

Great experience! Alvin did a fantastic job!

Editing my original review to express my disappointment over my most recent experience. Jason's crew ended up damaging our wooden stairs with some of their equipment that they were not being gentle with at all. Additionally, they left a stain on my white duvet cover. Beyond that, the equipment they were bringing in my home did not look clean. And when I reached out to the owner to express my disappointment and notify him of the damage done, I received no response at all.

Excellent service! On time, professional and fair pricing. I am a Property Manager and having a reliable vendor is key to success. Highly recommend!

Alvin did an amazing job with our move out carpet clean! Not to mention he did our entire upstairs in under an hour! Any stains left from my dog were taken care of. Very happy!

Excellent cleaning the only hiccup was late to the appointment. I was called and notified he was running late.

Very cool guys Mathew was great was on time very helpful odor free throughout the house smells great but for being great machines and all stains were left throughout the carpet and they weren’t pet stains I would think that if a stain isn’t coming out would really try hard to get it out or let me know like hey look it’s not coming let me discount something so for the price I paid not too happy! Gonna have to go at the stains myself once more!

A very professional job! We are happy with the results and will be using them again. We had a spot that didn’t come out and Matthew came back two days later to redo it. He did a great job! Very helpful. Thank you!

Absolutely the best carpet cleaners around!! I have used them for many years and they always do great work!

Jason did a great job cleaning our carpet. He told me what he would be doing every step of the way. He also provided education on how to keep clean the carpet between professional carpet cleanings. We are very pleased with the results and plan to use his company again.

I’m going to add to the many 5 star reviews here. My carpets look brand new, like I just moved in and it looks great! Honestly, for the price, I don’t know why I waited so long. They even got a huge two-year old paint stain out of the carpet.

Great value!

Jason was very personable and responsive. The initial cleaning missed some spot cleaning. As soon as I reached out to Jason, he sent someone out immediately to re-do the spots and leave it well done.

Both Wes and Alvin did a great job working on a very large and stubborn stain and then cleaning the hallway and stairs wonderfully. These men were great to work with.

Great Job Alvin!! His communication and punctuality was A+. He was knowledgeable on his products and recommended a deep clean with hydrogen peroxide and WOW was he right; our carpets look and smell new!! I know who I will call next time I was carpet or upholstery cleaned! Thanks!!

Professional Carpet Care is exactly like their name implies, totally professional and did a FANTASTIC job of really cleaning my carpets, they look brand new. And if you have an issue, they respond to it immediately and will do whatever it takes to make it right and to make sure you are a satisfied customer. I HIGHLY RECOMMEND THEM!!!