Home Services reviews in Durham, North Carolina

I highly recommend Carrie’s Cleaning Service! I reached out to Carrie when I needed a deep clean of my apartment on relatively short notice, and Carrie and her team went out of their way to fit me into their schedule. They were very nice and communicative and did a really thorough cleaning job — my apartment was spotless! Based on my experience, I plan to use Carrie’s Cleaning Service for ongoing maintenance cleaning as well. Thanks, Carrie and team!

I simply LOVE Carrie's Cleaning Services!!! I have been a bi-weekly client for over a year now and I am extremely happy with the services I have been receiving. Carrie and her staff are always very professional, friendly, thorough, accommodating and reliable. I can only highly recommend Carrie and her crew and would gladly give her more than five stars. :)

Carrie‘s Cleaning Service has been keeping my House clean for 3 years now. Their customer service is as impeccable as their cleaning. Staff is friendly, professional, and consistent. I highly recommend their services. Great value for competitive price.

Carrie did an excellent job with the move out cleaning for our rental home. She was very thorough, carefully wiping the inside of drawers, making the appliances sparkle, dusting the hard to reach and often forgotten about places. She was friendly and flexible, and I would absolutely hire her again!

THANK YOU SO MUCH! My experience was great! Cleaning service was great! I can not remember the lady’s name that came but she was friendly and very thorough. 10 out of 10

Scarlett does a good job cleaning our house. We are happy with the service that Carrie’s Cleaning has provided to us.

The cleaning service was great! I did a move in clean and it was well worth it! They are one of the few companies I could find where cleaning inside the cabinets was part of the cleaning itself .

EDITED after Owner Response: Carrie the owner was here with her staff the morning of the clean. When she and I went upstairs, I took my shoes off. She asked if she needed to remove hers but the staff were already upstairs with their shoes on so it was a moot point by that time. The explanation she is giving pertaining to price is fabricated after the fact. The estimate explicitly stated "We have allotted 4-6 hours for this clean" with an estimate price of $244-366". $244/4 (total of hours she stated) is $61 per hour (low end of estimate and low end of time allotted) $366/6 is also $61 per hour (high end of estimate and high end of time allotted). Bottom line is Carrie's cleaners did a shotty job and she tried to charge me for the full time when they were barely here for half. Thank goodness for modern technology! Customers beware!!

Was very disappointed in my first clean from Carrie’s Cleaning service. After months of finding an appropriate time to schedule my first general clean, I finally had Carrie and her two staff at my home yesterday. My first impression were her cleaners wore shoes in my home on my upstairs carpets without shoe covers and aside from me taking my shoes off prior to showing them my upstairs. She and I went over several focus spots for my home, including my kitchen floors. Came home to sticky spots still visible. There were streaks on our bathroom mirrors. There was grime built up under my bathtub faucet. And some of the tile grout in our shower was missed. I was told multiple times they had a planned 4-6 hours for the clean and was provided the high end price of the estimate and the low end of that estimate for the type of clean and time allotted. The cleaners were there for 3 hours and 12 minutes and when I inquired with them about the price, it was claimed they were “there for the whole time and therefore the price would $360” which was the higher end of the estimate range. Thankfully I had camera footage to show the actual amount of time they were in my home and I only had to pay that. Bad business practices to make false representations of the time they were present and I’m certainly disappointed in the clean as I was hopeful for this to be our new cleaning a company.

Carrie’s team did a very thorough job cleaning my home for a very reasonable price. She asked detailed questions before my first cleaning to ensure everything went smoothly and I got exactly what I was looking for. Most of all, I really appreciated that she works with you on scheduling routine cleanings at an interval that fits your needs rather than locking you into a rigid package deal. Would recommend to anyone looking for a cleaning service in the area.

Excelente servicio

Personas muy amables y respetuosas

Highly recommend Mencias cleaning. Professional, on-time, quickly responded to questions.

Profesionales en su trabajo y buen trato al cliente y traBajadores con experiencia en su oficio

I was initially impressed with their responsiveness, getting me a quote and scheduling me via Google after business hours. I was in a time crunch due to moving dates and they were incredibly accommodating. Unfortunately, I had to cancel bc I wasn't as cleared out of my apartment as I hoped to be, and even though I spaces it and didn't cancel til last minute they were incredibly understanding and were still willing to try to reschedule. I will definitely reach back out to them for any future cleaning!

Angel did an amazing job! He went above and beyond. I had pet urine stains in my memory foam mattress that were at least 1+year old and they all came right out!! Excellent customer service A+++. I'll be using them for carpet and tile cleaning as well.

I am very satisfied with the service. The windows look brand new, and the team was very professional throughout the entire process. I will definitely call them again.

Great service from Mencias Cleaning. They were easy to schedule and delivered outstanding results.

Margaret and her team left my home looking spotless. Great service all around.

Mencias Cleaning provided top-notch service. Everything was clean and organized.

Very professional service and excellent communication! Everything was cleaned very thoroughly. Highly recommend — thank you so much!

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