Electrical reviews in Fayetteville, North Carolina

Jack came and fixed an electrical problem. He’s very knowledgeable, friendly and professional. He called me in the morning gave me his availability for the week and arrived as promised! Would definitely recommend Jack from Mid South Electric.

I called my home warranty company and they assigned Midsouth for the repair, after I called Midsouth Electric to schedule an appointment, he gave me some suggestions to check before coming out to the house. Upon checking, the appliance started working! Thank you for being honest, this is truly a dying breed!!

Ian was great and professional. He fixed my electrical issue with My AC very fast and efficiently and I’m very grateful. Great company will definitely refer my family and friends.

Jason is as honest as the day is long. His estimate for our house remodel was spot on, his team is professional and prompt, and all of their work is top notch. I can't recommend them highly enough.

I wish I had gotten the young man’s name but he was awesome.. came to my house may 10, 2023. At about 1/2ish. Very nice young man. Very knowledgeable and informative. Fixed everything. Made me feel comfortable to know that I had a technician at noon so much.

Not a company to be trusted. Once they are paid forget about contacting them concerning any issues. Not honest. They were contracted by American Home Shield for my work request. I regret using Midsouth Electric. Thank God my home have not burned down. Shop around before calling them with a major issue. It's it's REALLY simple, they MAY be able to handle it....(maybe) . Save yourself the headache. Shop around!

Sam, from MidSouth Electric, came the day I called, because he was able to fit me in. He was a whizz at switching from one chandelier to the new one. And, he was friendly and smiling the whole time. I was extremely impressed and Midsouth won me from my previous electrician that I felt took advantage of me because of their connection to my chosen HVAC company. I was told what it would cost before Sam came out. I felt it was more than fair, since there was a lot to getting this up and would have taken me an inordinate amount of time because of the lack of instructions provided. I would highly recommend Sam of MidSouth Electric. I was very impressed with his professionalism and friendly disposition.

I am very disappointed in the lack of service provided by this company, despite the positive reviews. We have a circuit that is tripping, they came out and replaced the switch in the breaker box the first time - no issues with that. But it didn’t fix the problem and we were still having the circuit trip. We called again and they said there was no point in coming when the fault isn’t present - so we waited for it to trip again, called immediately when it did and received no response until we followed up on Monday. They were unable to come out until Wednesday because a different job took priority - so we were without lights in the kitchen and garage until then. Then they actually didn’t come out until Thursday, and essentially shrugged their shoulders and said to wait it out until you can determine which light or switch is responsible, or we can install ALL new switches and fixtures. This is an astronomical price just to find a problem. I don’t know a lot about electricity, but we didn’t not feel that MidSouth cared nor were they motivated to help us find the problem. Because of this we are very disappointed and would not recommend them for anything beyond a basic job.

UPDATE: We fixed it ourselves. A light bulb had a sensor that got broken (likely during the hurricane which is when the issue started) and exposed the wiring, causing it to trip when water/dust got in there. So to put this plainly - in the two times they came to our house, they didn't even check the outdoor light fixtures to see if the seals had opened or if there were issues with the bulbs. IT WAS A LIGHT BULB. This took simple deductive reasoning and visual observations for my husband, who knows nothing about electricity, to figure out.

It was not an AFCI issue as the owner tried to imply. It really was as simple as a damaged bulb. Cost is not an issue to us for things that are necessary. But no we are not going to waste money to replace switches and try to solve the issue. We can manage that ourselves. IF the light was inspected by the technician, he may need some additional training because the sensor was completely and obviously exposed, and this makes perfect sense since the issue started during the hurricane. Do not insult us further by implying we can’t not afford to pay for quality work. Again, I suggest looking elsewhere if you are looking for an electrician to apply deductive reasoning and make a real attempt to find the issue. They were quick to try to make a bigger job out of this simple problem.

Had ice storm electrical damage! Jason with Midsouth corresponded well with me, gave me detailed description of what needed to be done at my home via phone. Gave a reasonable quote & came out quickly to repair. I couldn't be happier with the customer service and the work! Definitely recommend Midsouth Electric.

Dear Mid-South Electric,

I wanted to take a moment to express my sincere gratitude and appreciation for the exceptional customer service that your Technician Sam Purvis of Mid-South Electric provided today. As an out-of-state landlord, it is essential that I have a reliable and trustworthy electrical service provider who can assist me with various projects at my rental property.

I first hired Mid-South Electric about ten years ago to upgrade the electrical panel in preparation for a mini split system. Their team completed the job efficiently, and I was pleased with the outcome. When American Home Shield texted that Mid-South Electric would be handling my service request, I felt reassured that things would be done properly.

One of the things that I appreciate the most about Mid-South Electric’s Sam Purvis is his exceptional communication. From the initial phone call to the completion of the project, Sam Purvis kept me informed every step of the way. He listened to my Tenant and answered his questions.

Furthermore, I want to commend Sam Purvis for his sensitivity and understanding of individuals with special needs. I have tenants with various needs, and you always take extra care to ensure that their needs are met. Sam was respectful, courteous, and accommodating, which makes all the difference in the world.

In closing, I cannot thank you enough for the superb service that you have provided me over the past decade. Mid-South Electric expertise, professionalism, and dedication to customer service are second to none. I will continue to rely on your services and recommend you to anyone in need of electrical work.

Best Regards,

Nikki Pipkins

Excellent service they are amazing at what they do. They came and changed our breaker box and got us power again. Thanks a lot Jason, Joshua and Sam you guys ROCK.

I needed a meter box replacement immediately. The power company cut my power due to a bad meter box that caused a power loss and safety issue. The next day they responded and passed county inspection. I highly recommend this company.

I can't praise this company enough. From the initial call to the visit and repair was exceptionally. I especially would like to take my hat off to the young man Matthew who did the work. I am a returning citizen of Cumberland County and it does my heart good to know that I have a company I can depend on when needed.
Thank you for a job well done. Will definitely be calling on you again.

Amazing experience with this company this past week — and Sam in particular. I had an electrical issue and called a work order through American Home Shield. Sam contacted me promptly, and remembered coming to my home years ago for the same issue. He offered to come out again but recalled that the issue was a tripped GFI in my garage (easy fix). He was correct and it saved me a service call fee. Such customer service was refreshing and I think this is indicative of a reputable business that values enduring customer relationships. We are grateful. Thank you!

Had an excellent experience with Sam P. I had an electrical issue that had been plaguing my home for months. I hired a handyman who was able to temporarily fix the issue and then it returned worse as ever. We ended up contacting MidSouth who was able to put us in on the schedule within one business day. Sam came out and spent nearly 2 hours chasing the electric map to figure out where the real problem was. He answered questions, was polite and extremely knowledgeable. After figuring out that the whole problem started with a short I’m a garage light, he was able to restore power back to the house and tested everything prior to leaving. He was awesome and a great representative of the company. I would definitely recommend to anyone with a real electrical issue in their home.

Backup Generator System Installation:

I have been wanting for a long time to install a generator interlock access on the outside of my house for a few years now. I called Jason Autry of Midsouth Electric on a Sunday and to my surprise he called me back within the hour. Employees Sam and Jack arrived two days later and just before the storms of Hurricane Dorian impacted the Raeford, NC area. I am extremely glad for their attention to detail and service oriented business. Sam and Jack even took the extra time to demonstrate and test out my new generator for my wife.

Each of the three trucks that passed our protest today (Wednesday April 22) honked waved and showed support!!! Thank you!!!

Cool people

Have some reckless drivers

probably some of the most incompetent drivers i’ve ever seen. nor do they follow NCDOT guidelines. i mean i should seriously file a complaint.

Awesome guys here! They show up on time, do great work & have fair prices!!