All reviews for Master Plumbers Heating & Cooling
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Very thorough, friendly & professional. Membership enabled me to get a same day appointment. Diagnosed heating issue & recommended immediate action as well as services that will only enhance my system. Thank you Steve for your assistance!!
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He was very prompt, very nice and knew what he was doing. We had to have a Water pressure valve replaced. Paid 2,917.00 had no idea it would cost that much but had to have it because we had no water pressure in my house.
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Terry & Steve did a wonderful job today replacing my AC & Heating System! Very professional, answering all my questions and concerns. Leaving me feeling confident about my new system. I recommend Master Plummers Heating & Cooling for a job well done.
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Lucas did a phenomenal job on repairing my family memebers heating and plumbing challenges they were experiencing. He was very prompt to address all of their needs. I would would recommend him to anyone.
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Terry & Steven came immediately and gave us phenomenal options. They thoroughly explained what they were doing and what was needed. Very appreciative.
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I recently had some concerns about a costly situation that was unpredictable, with what started out as frustrating and not ideal ended with communication that had the final outcome agreeable. The technician that came out for service to the home was knowledgeable, thorough and showed expertise. After conversing with Lee, I appreciate the company ultimately to make things right and I am satisfied how the situation was resolved.
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Very pleased with the service, knowledge, and communication with our technician. Bailey came out and assessed our unit, advised what needed to be fixed/replaced, and got the unit running efficiently and quickly. Highly recommend their service team.
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FIVE STAR company all the way! We had a great experience with Master Plumbers and would recommend them to anyone needing their services.
Thank you meeting our needs with fast efficiency. Your team did a fantastic job. -
Terry was excellent at checking out my heat pump and finding the problem and explaining the situation in terms I could understand. He was thorough and polite and friendly and competent. I really like him.
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Tee line to support recirculation loop, repair on a tub faucet, 2 whole house water filters (we have a separate building from the house). Their tech, Jordan was friendly, professional, and moved with a purpose. The experience has made me move Masters back to the top of my list for plumbing needs. I wouldn't call them terribly cheap, but every single service company has doubled or trip of their rates in the last decade, so you've got no choice.
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Steve repaired the problem with my HVAC unit due it not giving out heat. He thoroughly explained what was happening and what needed to be done. He was patient and courteous and worked until the job was completed and my family now heat in our home again. Thanks Steve we appreciate all you've done.
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Service was exceptional! 5 stars, would call back and hire again. Terry was extremely knowledgeable and explained everything. Pleasure doing business with you!
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Robert and Logan were very knowledgeable. I appreciated that they were able to explain the entire process and inter workings of my issue. So much so, that I joined the maintenance plan.
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Steven J. Did an excellent job. He explained the service call and cost before he started, and he quickly diagnosed the problem. I really appreciate how promptly Master Plumbers responded to our service request. Very professional and well-organized company.
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Terry and Chris and the rest of the team did a phenomenal job with our AC unit install, and put in long hours when it became clear that the new compressor had an issue. Terry had a new replacement unit delivered the next day and he and Chris completed the install. Terry kept us informed through the process, and gave us confidence that we had made the right choice in Master Plumbers Heating Cooling! We highly recommend this team for your HVAC service needs! Super nice and knowledgeable folks!
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Master Plumbers Heating & Cooling provided outstanding service from start to finish. Steve and Jordan were absolutely fantastic—professional, knowledgeable, and genuinely friendly throughout the entire process. They took the time to explain everything clearly, answered all of our questions, and made sure the job was done right the first time. Their attention to detail and respect for our home truly set them apart. It’s rare to find a team that combines such high-quality workmanship with excellent customer service. Highly recommend Master Plumbers Heating & Cooling, especially if you’re lucky enough to have Steve and Jordan on the job!
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Steven and Terry were my technicians. They were very professional during their visit. Answered all of my questions and made me feel comfortable when asking. The work was done efficiently and timely. I appreciate their efforts in my heating and air needs.
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Great service provided by Alex and Lucas today. They were knowledgeable and professional and gave me several options for my needed upgrade to a new water heater. Which I will purchase.
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At this time I was not pleased with the service. Spend more time writing the paper work than the performance report . Trying to get me to get new service on a unit I have not had a year , talking about new options that should come with a new unit . Not pleased
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Good work , nice guys - However SO over priced. - I was totally taken advantage of as far as price , as well as given the cheapest possible bathroom sink - They knew they took advantage of me! 1 hour and 15 minutes of in house work !
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The technicians were very nice. I called in for a clogged drain but they somehow worked up a $10,000 plan to fix various “issues”. All I wanted was an unclogged drain. Which they didn’t do. I do mot like their business model and I did not hire them.