All reviews for Keyway Construction & Roofing

We had an excellent experience with Keyway Construction and Roofing! They were honest, responsive, and incredibly easy to work with from start to finish. Bill worked quickly but never compromised on quality. He replaced our roof, matched the shingles perfectly, and even handled a few additional requests without hesitation. He went above and beyond by repairing several items inside as well — replacing some molding and fixing doors that weren’t closing properly.

t’s rare to find someone this dependable and professional — highly recommend for anyone looking for reliable, high-quality work done right the first time!

I had a ton of projects around the house (large and small) that had stacked up over the years and these guys did a great job. Bill came out to give me an estimate on a holiday and I have been very satisfied with the work completed since. I appreciated his honesty/integrity in recommending repairs over replacements when they weren’t necessary, and his estimations/prices were right on target and reasonable. Paint, drywall, siding, flooring, wood repair - they can handle it!

The Keyway team did a great job on our roof replacement and roof vents. I really appreciated the owners communication and the attention to detail on the job site.

Bill and his crew did a wonderful job fixing the siding on our house. They were prompt,
communicative, and left the job site spotless afterwards. We will be using them again for future repairs. Thank you!

I highly recommend Keyway/Bill. I am very satisfied with the results of our last project, a custom screened-in porch with access to the side yard and deck, along with updated balusters on the existing deck. Bill's pricing is reasonable, he is professional, timely, and has a great work ethic.

We had lots of hail damage on our roof, Bill and Keyway were recommended to us. They were very efficient and their estimate was not too far off of the final notice. Bill was very knowledgeable and helpful with color choice:

The first two times I hired this company, was very satisfied with their work and customer service. The third time last year, when I was somewhat desperate for their services around the time crunch of a house under contract, I emailed details as requested per a phone conversation. After no reply, called multiple times and emailed for follow up and was essentially ghosted. Was very surprised as it was inconsistent with prior customer service. Maybe it’s just a typical contractor thing to not reply when not wanting to take a job but I found it very disappointing and unprofessional. Maybe there was a personal emergency or something but would think they would have followed up eventually if so.

Update 10/5/25- Keyway responded to review. Believe I also got a message a while back. Found the email sent to Bill 9/2/24 but maybe the planets aligned and the email and calls went into the void. As above, I was shocked that they didn’t reply but water under the bridge. Changed rating to a 4 to average out my experience as my gut tells me there was nothing intentional and they are nice enough overall. If I need some work going forward, will give these guys another shot.

TLDR: Keyway has delayed finishing my job for 13 months; despite 10 emails during that time, I can't even get them to commit to a date to finish.

In early August 2023, Bill did 3 projects: a new porch railing, a replacement board on my house, and a new porch step for $2,200. I paid for the job except $100, which Bill said I would pay when he returned a couple of months later to paint those projects (which would complete the job). It took nearly a year and many emails for Bill to come back out to paint. I left a check for the remaining $100 (which he asked me to make out to him personally, not Keyway), then returned home to find that he had only painted the porch railing.

I'm unable to get any kind of commitment when Bill will finish the job. At times, I've been told by his office that painting isn't included with the job (that was after Bill came back out to paint, and I paid him for painting - when I didn't realize he wasn't going to finish painting).