House Cleaning reviews in Midland, North Carolina

Phone calls and texts are obnoxious and harassing at this point. I get SERVERAL a day because I went on the website for a quote. I found someone else and then Ned's calls and texts started. I called twice and told them to remove my number I am not interested and they continue to blow up my phone!

The folks at Ned Stevens did a thorough job cleaning out my gutters. I didn’t realize that even with gutter guards installed, sediment still collects in the gutters over time. I actually had quite a bit of moss growing in my gutters! The techs removed(and discarded) my old plastic guards. They don’t reinstall gutter guards after cleaning but since gutters still require cleaning even with guards installed I felt this was no great loss. I decided to sign up for a twice yearly gutter cleaning as the suggested 4 times annually cleaning I felt to be excessive especially considering the price. My only issue is that on my door hangar they marked “completed the job but we found a problem”. I was home at the time and instead of knocking on my door and telling me what the issue was, I had to call the 1-800# and wait on hold until I was connected with a rep. Other than that they did a fairly thorough job cleaning up. I liked that they actually get on the roof to ensure the gutters get cleaned thoroughly. I am a bit skeptical of companies that offer gutter cleaning from the ground only. Will definitely continue to use Ned Stevens.

Ronald just finished fixing my gutter downspout here in Rock Hill. He was very cheerful and so efficient. I watched his superb work outside while sitting at the breakfast table, so my vantage point allowed me to see how he quickly tackled the problem we were having.

Will never hire this company again.
I called on a Monday and was told they’d come “sometime this week.” They didn’t show, and when I called back, I was told it would actually be within 14 days.
When they finally arrived, they rang the bell and left within minutes. I called immediately and was told they couldn’t do the job because my dog was in the backyard — something never mentioned before.
I said I would bring them in and they said they would get them to turn around,
It took 45 minutes before they said they’d come back the next day.
They eventually did the work, but I never got the promised email with photos. When I asked, they claimed they don’t take pictures “for insurance reasons,” saying workers must have both hands on the ladder. If that’s true, how are they cleaning gutters? Extremely unprofessional and shady. Avoid this company.

Showed up and were finished in 8 minutes for the price of $150 on 62' of gutter on the back of house only. Nothing special on equipment other then 2 leaf blowers. I got a ladder and checked the downspout and it was half clogged, so I took apart the 2 bottom sections of the downspout and then shot water from the roof eave down and cleared out the downspout. It's unreal to charge this price for 62' of gutter blown out with a leaf blower and then not making sure the downspout was cleaned out. I won't be using this firm again. Reputation means everything and they didn't prove it at this residence. ...

Would recommend going with someone else. I hired them to do gutter cleaning and to install gutter guards at my house. The completely missed installing the gutter guards.

When I confronted them about this, they offered to send a crew out to install them on the gutters that I needed them on but when the crew came, all they did was verify that the gutter didn't have gutter guards on it. No one ever came back out to install the actual guards that I paid for. Would avoid doing business with this company at all costs.

I strongly advise against using Ned Stevens due to their disorganized communication and unauthorized service.

I originally cancelled my service with them in 2024. The crew on-site at the time confirmed they would note the cancellation in my file. Yet, a year later, I received a text out of the blue stating a crew was arriving. Less than two minutes later, they were already on my roof.

This was incredibly alarming as I had my roof and gutters completely replaced just six months ago. I was terrified they would damage my new gutter guards.

When I called the office on 12/12/25 to straighten this out, I was given the run-around.

Call 1 (12:07 PM): The representative promised to send me an email confirming my cancellation. The email never arrived.

Call 2 (1:25 PM): A different representative confirmed I was cancelled but claimed he couldn't send me written proof because my request to cancel placed me on a 'do not contact' list.

I am left hoping the cancellation actually went through this time. Save yourself the headache and find a different company.

The team did a fantastic job leaning my gutters. They arrived on time and completed the job in a timely fashion. He sent me before and after pictures and reached out to make sure I was satisfied with the work they did. My gutters look great. I will definitely use them again. I have attached before and after pictures.

Home Care Keeper is fantastic! They came out to our house and provided us with a free quote the same day we initially contacted them, and then performed the deep cleaning just 3 days later! Our house is absolutely spotless, we couldn't be more impressed!

Maryna and her staff are professional, fast and always thorough. It's a breath of fresh air when I come out of my office after they've cleaned. I'm so grateful for them to take the cleaning of my house off my plate so I can give my attention to my work and family.

Maryna and her team are so great at what they do and lovely to communicate with! The house always looks perfect after they’ve come to clean, they pay attention to detail and never leave anything undone. We will book over & over again.

I have been pleased with the house cleaning services I have received. I started with a deep clean then went to monthly service. The prices are fair and the cleanings have met my expectations.

I highly recommend for all your house cleaning needs. Our house always feels so clean when we return home. All the workers spend their time to get every spot.

Lana was truly outstanding. She cleans like I clean my house. She is thorough and seems to care about what she does. Very thankful I found Home Care Keeper!

Maryna does a fantastic job cleaning my house. I recently purchased an older home and my bathroom was in serious need of a deep cleaning. Especially the tiles to my tub. I did not think my grout could even be white. But one cleaning from Maryna and my bathroom feels so clean and looks it too. My kitchen , dining room and living room look and feel great as well. I look forward to coming home on the days I know she’s cleaned. My husband loves how clean the house is and how much time it’s given back to me to just spend time with the kids and play!! Best decision I’ve made as a full time working mom!!! Thanks!!

I am so pleased with the deep clean, I have never had such a good cleaning. Gina did an amazing job! Places that had not been touch in awhile is so clean and sparkling!!!! I will definitely be using them again!!!! I am a busy busy Grandmother and they took a big task off me today!!!!

I had a great experience with Home Care Keeper! They were so through and our house was spotless. I will definitely be using them in the future!

The owner communicates very well with the clients and is up front with how everything is going to work. They are also true to thier word with what they say they will do. We had hard water spots in our bathroom sinks and tried everything to get them out on our own with zero luck. This crew came in and made our sinks, tile, and grout look brand new again. They are also fairly to cheaply priced compared to others I've found. Great value for the service that is provided. Will definitely keep using them

Maryna was able to help me in a pinch where I needed very short notice intense cleaning prior to the sale of my house. We were able to reach an agreeable price for the work performed and the ladies showed up on time and did a great job.

If you are looking for exceptional service along with a great attitude, true professionals that take pride in over exceeding your expectations then Home Care Keeper’s is the only cleaning service to use. I’ve used several cleaning companies in the past and they are by far the best I’ve seen in just about every category.
I look forward to my scheduled cleaning because I know they will treat my home as if it’s their own.

We just had them for the first time today for deep cleaning. The ladies were thorough and very pleasant. We have already scheduled our next cleaning.