Chimney Sweep reviews in Raleigh, North Carolina

4.9 based on 108 reviews Back to the listing
    5

    I was delighted with the service we received from Chimney Sweep & Repair Service. We had a really bad experience with another company late last year and were a little scared to try again… but, Chimney Sweep & Repair Service did not disappoint! They are professional, affordable, and super friendly!

    5

    Chimney Sweep & Repair Service nailed my chimney repair! They were lightning-fast, super affordable, and did an incredible job fixing everything perfectly. Couldn't ask for better service-definitely recommend them!

    5

    They did a great job, took much less time than I had anticipated as well.

    1

    This was a disaster from the beginning. They say cleaning starts at $100 but that went to $400 immediately when the technician arrived due to the height of our chimney. I was ok with that but they only could clean half of the chimney but still charged $400. They go their tools stuck in the chimney multiple times (not their fault our house is older) but they needed trash bags to help with keeping the soot from going all over the place. As soon as they started to clean the house filled up with soot. So I have been cleaning up the mess for hours. Oh they also prompted for a TIP when I went to pay .

    The half that was cleaned is still completely dirty, like nothing was done. Feel like this is a company that just gets a little commission for finding the work and sends out random people in the area. My receipt came from a random gmail account (assuming the technician). I should of been patient and waited for a call back from a more reputable company with more reviews.

    5

    I couldn’t be more satisfied with the service! From the moment I called to schedule my appointment, the staff was friendly and professional, answering all my questions and addressing my concerns. Team arrived promptly the day of service and provided me with clear explanations and advice for maintaining my chimney. I appreciated their attention to detail and the care they took in my home to keep everything clean and tidy.

    5

    Quick, professional and very friendly! I needed a small repair on my chimney and ended up getting a cleaning done as well because they were so awesome. I will definitely be using them again.

    5

    my parents felt that they needed their chimney to be cleaned, and asked me to help them figure out how to do it. this company was the first to pop up so I made a quick call. they were able to complete the service needed within a week! i am very appreciative to them for keeping my parents home safe. we will call again for our next regular cleaning!

    5

    Great service and wonderful people. I am very happy with their attention to detail and work ethic. Nick,the technician, was the best.

    5

    Bar far the best around. Very good at there job and awesome clean up! Give them a call! No more fires in my chimney

    5

    Chimney sweep & repair service saved the fireplace in our house ! Extremely professional and efficient at what they do, true experts ! 10/10 would recommend to everyone !!!! Very satisfied with their service.

    5

    I had a fantastic experience with Chimney Sweep! I initially reached out to get our dryer vent cleaned. The woman I spoke with on the phone was very friendly, and I was able to get the cleaning booked quickly. They did a great job cleaning the vent. Everything was taken care of professionally and efficiently. We learned there were some further repairs that would be needed, and they were able to take of those in a follow-up visit. Once again, scheduling was easy, the work was professional and efficient, and I feel much more at ease knowing that our dryer system is now functioning as it should! Highly recommend to anyone looking for these services. We also asked to get our chimney cleaned on the revisit, and everything went well with that work as well.

    5

    Super good customer service along with fast and effective work! Would recommend them to my family and friends. Will be using them again in the future. Appreciate you guys and your hard work!

    5

    As a customer of Chimney Sweep & Repair, I can confidently say my experience exceeded expectations from start to finish. They have an incredibly professional team—I truly can’t emphasize that enough! Not only did they arrive exactly on time, but they were also patient and kind, which was a breath of fresh air.

    After introducing themselves, they walked me through everything they’d be doing, step by step, ensuring I understood the entire process. Their honesty and transparency stood out—something that’s rare these days. They didn’t try to upsell unnecessary services; instead, they stayed straightforward and genuine, which I truly appreciated. The price they quoted was clear, fair, and significantly more affordable than the competitors I contacted.

    The technicians showed pristine attention to detail. My chimney looked and functioned better than it did when I first moved in! They even took the time to show me the safest way to use my fireplace, which gave me real peace of mind as a homeowner.

    Overall, Chimney Sweep & Repair’s genuine care for their customers, excellent work, and honest pricing make them an easy recommendation. I feel much safer knowing my fireplace and chimney were serviced by true professionals who truly value their customers’ trust. Other businesses should take notes.

    5

    I had an excellent experience with Chimney Sweep & Repair Service! The technician arrived right on time, was extremely professional, and explained everything clearly before starting the job. They cleaned my chimney thoroughly and even pointed out a small issue that needed repair, which they fixed quickly and affordably. My fireplace now works better than ever, and I feel much safer using it. I really appreciated their honesty, efficiency, and attention to detail. Highly recommend this company to anyone in need of chimney maintenance or repairs!

    5

    Shout out to Ben for always being so helpful and knowledgeable. This company never fails me. They always come out asap and fix the issues I’m having. It was a lot of buildup in our chimney and it’s working a lot better now. Thank you!!

    5

    We recently hired Chimney Sweep & Repair Service to repair my parents' chimney, and the experience was excellent from start to finish. They were prompt, professional, and clearly knowledgeable about their work.
    Not only was the work completed efficiently, but they also left the area clean and tidy. Way to go Chimney Sweep & Repair Service!

    5

    My chimney was so emaculate when they finished! And at a costly price! Everyone was so friendly and made great progress in a short amount of time. Definitely recommend for any of your chimney services. 10/10

    1

    AVOID AT ALL COSTS. THIS IS A SCAM. They basically stole nearly $2,000 from me. Worst experience I have ever had. They outsourced to an LLC called 5 star duct cleaning aka FSD. They clearly had no expertise and left my chimney very dirty and in complete disrepair. They coated the firebox in a “crack repair” that flaked after one light fire. The cap they upsold me does not fit and looks like a toddler attached it with play dough since there is concrete all over the chimney and shingles. I called back trying to have them back out to fix the damage and they said they would need to talk to “management.” I have called back 10 times over the following weeks but they have ignored my call every time. I should have read all of the reviews because this same experience has been documented multiple times.

    5

    As a recently divorced woman,, I approach home services carefully and value clear communication, reliability, and extra support with logistics that others might take for granted. Chimney Sweep & Repair truly exceeded my expectations in these areas. Scheduling was convenient. When I explained that I don’t use email much, the office staff offered to confirm my appointment and arrival window over the phone, which put me at ease. I often find it challenging to prepare for service visits on my own, but the technician kindly offered to help me move a chair and safeguarded my living room from any mess before starting work. I really appreciated that level of consideration. The team was attentive to my comfort, taking extra care to minimize noise, explain what to expect at each stage, and ensure my home stayed tidy. In addition, the technician was patient with my questions about ongoing maintenance, even suggesting a simple visual checklist I could use on my own to spot early warning signs. I also felt reassured by their willingness to write down key recommendations so I wouldn’t have to rely on my memory.
    Most importantly, I never felt patronized. Chimney Sweep & Repair offered a level of personal attention that made the entire process far easy. I would highly recommend them to anyone looking for a supportive, accommodating home service.

    5

    ⭐️ ⭐️ ⭐️⭐️⭐️ Absolutely Exceptional Service – A True Lifesaver!

    I can’t express how grateful I am for the top-notch cleaning service I received from Chimney Sweep & Repair Service!
    From the moment I called, they treated my home with the utmost care and professionalism. Our chimney had years of buildup, and we were worried about safety, but their team worked diligently, thoroughly, and with so much expertise—it was like they were restoring a part of our home’s history!

    Not only did they clean and repair our chimney flawlessly, but they also took the time to explain everything, ensuring we felt safe and confident using our fireplace again. They truly go above and beyond, not just doing a job but caring for their customers like family.

    If you’re looking for honest, skilled, and reliable chimney experts, THIS is the company to call! I can’t recommend them highly enough—thank you for bringing warmth and safety back to our home! ❤️🔥

    5

    After buying my first home ever with a fire place I didn't realize how much of a pain it could be to maintain. But these guys right here saved my proverbial rear end. They came out within a day, assessed the situation, talked to me about what needed to be done. Took pictures and explained what I was looking at. As a business owner I appreciate the professionalism of this company.