All reviews for Kitchen & Bath Galleries

We purchased all of our kitchen appliances with Shaq, who patiently helped us pick the best models for us, as well as answering all of my questions. Our house took longer than we planned to be ready for installations, but Shaq worked with us by extending the delivery date multiple times. Today Mark and his co-worker (sadly I forgot his name) came back just to install our fridge, again, after a very long wait. The install guys (they also delivered it months prior) were friendly, careful and knowledgeable about my questions regarding the product. We haven’t used anything yet, but as far as purchasing, delivery and installing, we had a great experience.

Frank and Keith removed our 18 year old 48” refrigerator/freezer and replaced it with a new one. They were very professional, friendly and took great care in the process protecting our floors and walls. I highly recommend Kitchen and Bath Galleries and their delivery team. Great to also work with Shaquille Smith(Appliance Specialist) on helping us make the right decision on our purchase.

K&B was recommended to us by another happy customer and we are thrilled with our whole kitchen remodel plus laundry, pantry and 2 guest baths. We will use again for remaining bath remodeling. Thanks Ida!

Shaq at the Glenwood location helped me when my range stopped working. Everyone else in town needed three months to deliver a new one, but he was able to get me my dream Viking range in less than two weeks. Install was super easy, everyone was very professional and helpful, and I was able to complete the whole transaction over the phone. 10/10 recommend!!

We recently had our master bathroom remodeled and we couldn't be happier. Cynthia and her team were able to guide us to a design that perfectly suited the space in look and functionality. They also recommended an excellent contractor who carried out the work professionally and efficiently. Our new bathroom is more like a spa. We love it!

We purchased our appliances for our kitchen remodel from K&B Galleries last year. Our salesperson, Shaq, helped us throughout the selection process and kept us up to date along the way. K&B Galleries handled the installation of our built in Sub Zero fridge/freezer and Wolf range. All of the work was done perfectly and we had no problem registering our extended warranty and promotional rebates. We thought there was a small issue with our fridge (there wasn't), and Shaq was quick to have someone come take a look. Overall, it was an awesome experience and we will definitely work with K&B and Shaq again in the future. Thank you!

I don't have sufficient superlatives to describe our experience working with Kim Kruskamp and Kitchen & Bath Galleries. We remodeled two bathrooms and only had vague ideas of what we wanted. Kim steered us in the right direction every step of the way. She took our vague ideas and turned them into beautifully executed reality. Everything was handled professionally with a solid dose of kindness and patience.

We bought a Wolfe dual-fuel range. We had an excellent experience. The salesman (Val) was very knowledgeable, and explained the features and comparisons with other brands. The range came in earlier than anticipated, and the installation went perfectly smoothly, and they took the old range away. We're very happy, and will be doing business with K&B Galleries in the future.

We remodeled our home in 2019, including our kitchen, which my wife had a vision for a modern style. Christy Rosario helped us design our new cabinets with the space we had available and the team at Kitchen & Bath were instrumental in finding the appliances to match our cabinet design and installed all of our cabinets and appliance on time during our complete remodel reconstruction. They were "spot on" with their recommendations and provided excellent service. Kitchen & Bath Galleries has Superior Service in our opinion compared to all other business vendors in North Carolina. They have a great team to help you build your dream kitchen & bathrooms in your new or remodeled home!!

I'm very pleased with the service received at Kitchen & Bath Gallery. The showroom was filled with options and Nick was very patient with my questions and printing out specs to help me decide. The refrigerator and range were delivered and installed the same day by Chris and Shawn. They were efficient and thoughtful in installing new appliances as well as moving old refrigerator out to garage. I highly recommend Kitchen & Bath Gallery.

Kitchen and Bath Galleries has been an absolute pleasure to work with! Their team has incredible knowledge about appliances and helped guide me through every option so I could make the best decisions for my home and budget. They were always available to answer my questions, always professional and friendly, and made the process stress-free. On top of that, their pricing is very competitive, which made me feel confident I was getting both quality and value. I highly recommend them!

I could not be any happier with the job they did for me. I have worked with many companies over the years and Kitchen & Bath Galleries are on a different level than all of them. The service was excellent. The product lines were endless. Their knowledge was amazing. Their interest in making sure my budgeted amount was met was wonderful. From the showroom floor....to the measuring trips to my house...to the install, they were as professional as it gets. I would recommend them to anyone that wants an excellent product for a fair price while working with professional people. As you can see, I work with about every department they had. We would not use anyone else!!

I had a fridge issue in a new-build house and was a bit lost about where to go for service. Val took the time to listen to my problem, diagnose the likely issue from photos and then refer me to the right people who could get the issue fixed. He spent a fair amount of time solving this problem and getting me pointed in the right direction - all just to provide good service. I'll definitely be headed to this location next time I need a new appliance since I know I can trust them.

We had 2 bathrooms remodeled and are very pleased! Ida was great to work with, very accommodating and had great suggestions. Would definitely recommend working with K&BG!

My wife and I were having a difficult time determining a kitchen design for our renovation, and decided to go into Kitchen and Bath Galleries on a whim. Visiting the showroom offered some great ideas, but the real breakthrough came when Rima began talking with us about our goals. She asked all of the right questions and helped us define our scattered wish list. After a site visit, Rima offered several practical designs that gave us the confidence that we picked the right supplier. The delivery and installation crew were on time and professional . We are very pleased with the results and would recommend Kitchen and Bath Galleries to anyone.

Custom service here is a joke. My boyfriend and I walked in to purchase some cabinet hardware and not one person approached us for assistance. There was even an employee working at her desk maybe ten feet from where we were standing. We just ordered the hardware we wanted online. Tip to this store: work on your customer service.

Shaq was great, but we wouldn’t buy from you because you charge 2% to use a credit card. Garner Appliance is great and does not charge a fee.

The design and finished product deserves more stars, but the customer service brings down overall rating. It was just one problem after another on our project. There is a huge disconnect between the various departments and they are NOT as full service as they lead you to believe. I understand construction brings various challenges, but their project management was the worst. We also spent thousands on new appliances and they don't even install them! It was left up to us to hire additional contractors for installation.

I would not recommend them to friends, if you do decide to go with them, buyer beware.

Wow! Talk about bad customer service. Went in to buy all new appliances and not a soul got out of their chair to help me. I was in there for 45 min looking at displays and never got any help. The best part was there was only one other customer in there at the time and he never had help either. I walked out laughing, never to return.

I stopped by and filled out a consultation sheet a couple of months ago and no one ever called me. I stopped by recently and filled one out (letting them know that no one called me the last time) and they scheduled an appointment. The appointment time came and went and after calling in I found out the design consultant forgot about the meeting.

We went into the showroom today. Only one person working in the huge store, with one couple who was making a purchase. The sales person never said hello, sorry I can’t help you right now, NOTHING!! We will not be returning.