Landscaping reviews in Wendell, North Carolina

A huge thank-you to Matt, Melissa, and Matt's incredible team at Hicks Landscape who recently installed East Turf in my backyard. I was surprised at how tedious and complex the installation process was; and, I was amazed at how driven, hardworking, and precise the installers were especially in this intense heat. The fully permeable quality of Easy Turf makes it different from many other artificial turfs. I needed that because of drainage issues in my yard.I love how much bigger and prettier my yard looks. And my dogs love it! The only problem I have with it is that I wish I had had it installed years ago! Many thanks to all of you.

Kevin was very polite, down to earth and could really te he k ew what he was talking about. Still waiting to receive the estimate/quote to have sod installed and topsoil put down in the back yard, but Melissa DID squeeze me in for a consultation at the last minute/with short notice, and when I reached out to her regarding when I should expect to see the estimate being sent over, she was extremely helpful, understanding and forwarded the request right over to Kevin! Even without receiving the quote in the estimated time of 2 days, I still would have to say they are a good company, with great pffoce staff and all the work that I have seen firsy hand that was done by Hicks by the people who referred them was excellent! Hole to getthe quote tomorrow, and if anything changes about my experience I will update my review!

We hired Hicks Landscaping after reviewing a few proposals to renovate our patio area in our backyard. After spending time with us and listening to what our requirements were, they made measurements, and took pictures of the current layout. This was followed up with a detailed drawing of the proposed patio and adjacent landscaping. It was clear from the drawing and proposal details that Hicks had done large projects like this before and had the knowledge, experience and skills that fit our expectations and most importantly , our budget.
Once the project was underway, there were frequent site visits by the project manager along with regular communications about the status of the project. Mother Nature had chosen not to cooperate and rained out the crew from moving the project along numerous times. There were also unforeseen complications that required additional concrete work. Hicks was able to come up with a clever solution that solved the problem , was aesthetically pleasing and also resolved a drainage issue. The crew that was working on our patio renovation was outstanding. Courteous, respectful, knowledgable, masters of their craft and meticulous are just a few of the points that standout for us. It was hot and humid, and these guys busted their butts. Thank you!
We also had Hicks rework the sprinkler system for the areas affected by the new patio. All good there too. After the project was completed, we noticed over the next several weeks that we were having a problem with water saturation of our lawn in one area. We discussed the issue with Hicks and they modified the drainage oultet location to correct the problem. No charge.

We have received many complements on the hardscape patio work and highly recommend Hicks Landscaping for your project.

We hired Hicks Landscape for a natural fire pit area and they knocked it out of the park ! We were very pleased with Matt's attention to detail, constant communication and ability to turn a design into a reality. Pablo and his crew were dependable, crafty and diligent even under some difficult conditions that the terrain threw at them. The price was well within budget, had no surprises and was competitive among other bids. We are very grateful to have stumbled upon Hicks and are currently planning our next landscaping adventure with them !

Retaining walls are finished and the crew did amazing work once again. We will continue to utilize their services and relatives have reported great results with their landscape/lawn management program. Great attention to detail and craftsmanship on our retaining walls !

Hicks did an amazing job on our backyard. We've had years of not knowing what to do back there. With a big tree that we did not want to take down, Hicks worked with us to design and install sod and hardscape -- all with the big tree in mind. We love how it turned out and look forward to enjoying it for years to come.

Matt the designer from Hicks came to my hone in April 2021 to discuss a $20, 000.00 project and and promised a design within 2 weeks.
I reached out to Matt after 2 weeks and was told I would receive the design the next week. I reached out to Matt weekly through July and he told me the same story.

I understand that a $20 000.00 budget may not be substantial to Hicks but I believe that Hicks should have had the common courtesy to tell me that they did not need or want my business.

I can't recommend this company as they are unprofessional and lack simple communication
skills.

The design was not delivered as promised.
I reached out to Matt weekly through the end of June and each time I was told the design would be ready the next week.
I stopped reaching out at the end of zzJune a few d Mstt has never reac

h Matt seral times ani7

Hicks was terrific to work with. Our home landscape project included several elements: improving site drainage, concrete replacement, installation of artificial turf, new plantings, stone edging, irrigation system repairs, and lawn sodding and seeding. The salesman was quick and thorough in developing the landscape plan, so we were clear on what was going to be done. When the materials came in, they brought in a large and hardworking team, so the work was done quickly. They had experienced supervisors who managed the different parts of the job smoothly. When we had issues or questions come up, both the salesman and the foremen at the site were quick to respond. It seems to us that Hicks is big enough to get a job done with their own people, and small enough to care. I highly recommend them.

We had a patio and patio wall installed in our backyard. Melissa and Matt were extremely responsive to our questions and did a great job in keeping us up to speed with next steps. The team was amazing with the install. They did in three days what would have taken me three months and it looks great. Really appreciate the work done and definitely would recommend. Well done!

I wanted to say thank you so much to you and your team! I absolutely love my backyard makeover! My dogs seem to already love it too.

The Hick's team did a fantastic job! They were so friendly and answered all of my questions. I also appreciate the dedication to getting it done right.

There was small hiccup with a product due to a supplier, but as soon as the crew realized the problem they took responsibility for it and got to work getting it corrected. I would definitely recommend Hick's Landscaping and will be using them for any landscaping needs I have in the future!

We contracted Hicks for 2500sqft of sod installation and a catch basin installation.

Ill start by saying if you are just looking for a sod installation with no extras or frills, Hicks did a fine job. When it came to doing a catch basin, it seemed as if there was little to no direction given to the field crew on where to install and how to properly backfill an excavation. The soil used to backfill, washed out in the first rain storm due to improper compaction and backfilling. Hicks attempted to address the issue by top dressing the sod in the area with sand to level it out but even that was poor quality. It came to the point where I will just fix it myself.

Communication was poor from the start and i should have known then to move forward with someone else. We had to reach out multiple times to a generic maintenance email to get an answer for scheduling, issues etc. I would suggest that a PM contact information be given from the get go.

TL:DR Version- Sod install was good, everything else was poor.

Made an appt to have an estimate 3 weeks out. Called day of to get time. Was told we called you to confirm you didn’t call back. Told them I had no vm from them. Oh well might not have left a vm. So how was I suppose to call back?? ( Went thru my call log back to date of appt 0 calls from them) Well we sent emails - what dates. Went to dates she provided. No emails. Definitely would not do business. If this is how they handles estimates imagine if something was wrong!

The team at Hicks was great! They did a big backyard re-landscaping project for me and also put in beautiful artificial grass. Matt and Pablo and all the other guys on the job were very professional and did a fantastic job! Matt was a great communicator and well organized. I highly recommend them.

I am not one to post comments, but this warrants an exception. Hicks Landscape has been maintaining our yard for the past 10+ years. We have never experienced an issue related to quality of work. I have always found Hicks to be fairly and competitively priced, and the team that visits our home each week is professional, and very conscientious. Additionally, when we have a new need, Lauren and the office staff is always responsive; and Kevin Butler is very knowledgeable, eager to meet on site, and always comes up with the right solution. What more can one say?

We loved our experience with Hicks Landscape. They installed mulch and pine straw at our house. They also did a little grading behind our fence and I was amazed at how great it looks. I told them they didn't have to spend much time back there, we don't use the space but wanted it cleared a little from the brush that had become overgrown. They went above and beyond to make that area look nice and clean. The team installing the mulch and pine straw was also very professional. They go the extra mile to make sure beds are edged and cleaned out prior to putting in anything new. My husband also went out once they had finished in the backyard to blow off the deck and furniture of the pollen and one of the crew came back in to see if it's something he could do. Definitley worth the wait. Top notch service!

Absolutely fantastic experience with Hicks. Matt was VERY knowledgeable, patient and responsive. The crew was amazing. Super hard working (excavated, graded and created/buried multiple drains in TWO DAYS). All were friendly and answered questions (and I asked a ton:) all while being cheerful. It was such an amazing positive experience. Matt was able to layout what should be done, simply. I'm in no way capable of visualizing the changes that needed to be made so he readily broke it down so that I understood every bit and piece. I had at least 12 other estimates (it was a ridiculously tricky, cumbersome set up that needed to be handled) over the course of a year and 12 completely different solutions were offered. Most were elaborate and waaaaaaay out of our price range. 95% of those wanted to talk to my husband about what needed to be done. And then would only address my husband when he was around. Matt and the crew completely respected that the woman of the house was overseeing the project from the client's end and my husband mentioned that several times to me. He respected Hicks for that. As do I. Top notch. I will always recommend to people and I will definitely be working with them again.

Hicks landscaping did an excellent job fine grading and sodding my yard after extensive outside construction. The process from initial visit to completion was professional and responsive. Matt Hutchinson really knows his stuff and was very helpful. The crew was on time and exceptionally careful during the install. The Foreman Jason was great. I would highly recommend them for any and all landscape projects....great company.

Hicks Landscaping recently helped us with several drainage issues in our yard (mostly with rerouting our downspouts) and our overall experience was fantastic!

First off, Matt was extremely detailed and knowledgeable during the consultation. He answered all subsequent questions in a timely fashion and assured us when we had any concerns. We had a competing consultation done as well and Hicks pricing was on par. Amanda was very communicative and kept us in the loop about scheduling and completing any change requests prior to the job being done.

The actual drainage work was completed in the time frame that they had communicated and the team was very professional. When they discovered an issue on our property, they took care of it promptly, and without derailing the project timeline.

After the project was done, we noticed that our sump pump drainage solution wasn't working properly due to how the water is discharged. I notified Hicks and it was taken care of in a very reasonable time frame, and prior to a big storm. Again, the team worked quickly and professionally to get it taken care of.

Hicks' workmanship and customer service is excellent. We would highly recommend to anyone looking for drainage solutions and will definitely be giving them our business again for any future landscaping needs.

My wife and I have really enjoyed working with Hicks Landscaping. We could not recommend them more. They are on time, professional, and complete high quality work. We will be using them for all of our future landscaping needs. We especially like working with Matt! He is super knowledgable and friendly. You can tell he loves his job and takes pride in his work. I would not hesitate on reaching out to them. They are the best!

I cannot say enough about how AWESOME Hicks Landscaping is to work with! I have been using them for my landscaping needs for over 10 years and always professional, quick to respond, and excellent customer service! Thanks so much Tracie, Kevin, and entire crew for taking such Great care of me!!

Hick's services my townhome community. I have called multiple times to report issues with the pet waste station not being cleared out. I have been laughed at and ignored. The issue continues which leads to overflowing bins (see photo) and residents of the community not picking up their pet waste because there is no where to put it. This issue is ongoing and many residents have reported to our HOA and directly to Hick's with no resolution.
In addition to the pet waste issue, Hick's has been disrespectful to our properties. The second image is a picture of a garden bed, which was hit while Hick's was mowing and left broken.
I am begging Hick's to please take better care of the community because we deserve (not to mention pay for) a clean and welcoming place to call home.

We had Hicks do landscaping upgrades and pavers to expand our patio. Also, drainage and irrigation issues were addressed. The Hicks Team was excellent!! Matt, our advisor provided exceptional amounts of information, a very good sense of identifying our needs, and was always super responsive to any questions. The installation team was very meticulous and professional. The work was outstanding and the final result is better than we anticipated. We chose Hicks because it is a “family owned” business and they made us feel like we were part of that family. We are very satisfied. We highly recommend Hicks.