Home Services reviews in Akron, Ohio

They say they make changes, and still the same things are not clean. I was told the cleaner would change due to low standards. Then the same cleaner kept coming. Do not trust this on the surface. My experience with this company is 2 stars. Also for some unexplain reason, I was charged a separate, undisclosed service fee of $29 in addition to the cleaning fee. No one can explain why, then they took it off when it was questioned, but still recurring for following weeks. NOT RECOMMENDED.

They did any absolutely fantastic job! I am beyond pleased and proud to have people visit my home this weekend. Thank you for relieving my stress this week. The name Serenity is perfect!

Anthony and his team were professional and did an incredible job. They kept me informed throughout the day. I would recommend Serenity Clean to anyone needing assistance with cleaning.

I hired Serenity Cleaning for a pre-move-in clean and paid extra for services like the fridge, stove, and other deep-cleaning tasks. Despite these add-ons, the cleaners were only there for about 2 hours and left several areas noticeably untouched. The fridge still had visible crumbs, the stove wasn’t thoroughly cleaned, and windows and light switches were still dirty. Even the baseboards and corners—which are standard in a deep clean—were missed. For the price and type of service advertised, I expected a much more detailed and professional job. I ended up having to clean most of it myself. I wouldn’t recommend them for move-in cleaning or any service that requires real attention to detail.

Paid extra for oven, fridge and cabinets and windows to be cleaned and they were not touched. Do not book these cleaners, they left dust everywhere and I would never book again

Charity was prompt and did an excellent job. House smelled very clean. My wife was very satisfied. I would recommend Serenity Clean. Definitely will use the service again!

We are so grateful to have our home cleaned. The woman who came today was incredible! Our house definitely needed it and she did outstanding. Thank you!

Great experience having my house cleaned by this company for the first time—my cleaner was friendly, she asked all the right questions about how to take care of my house and she did an incredible job. Love coming home to a fresh clean house!

my serenity cleaners were amazing. They help me clean out my parents farmhouse, which had over 60 years of life in it. They wash walls, cleaned out the refrigerator wash windows cleaned out the stove, cleaned out the basement. The house was more beautiful than it had been in years. It would’ve made my parents so happy if I had done this before they passed. You cannot go wrong with serenity. Thank you so much.

I called Serenity Cleaning to do a deep clean of my Father's house. My Dad told me that Marsha was very kind and thorough and communicated everything she would do in the house. We're both very happy with the service provided and Thank You Marsha for your kindness and professionalism.

Marcia just finished cleaning my house today for the first time. I’m a little picky and I have 5 dogs. She did an amazing job. She didn’t rush, and she paid attention to the small things as well as the obvious - without my having to ask. She was super nice and a pleasure to have in my home. Thank you for doing such a great job, I very much appreciate it. 😊

Jocelyn was amazing. She scrubbed things clean that I thought were goners. They look brand new!

And they are cheaper than other places. My house is large and other places quoted $500+. I got them for $330 ($230 after the referral discount 😃) and they did more than those other companies would have!

I signed up for recurring service—again, cheaper than others.

The garage and basement are next. 🤢

I used Serinity Clean to clean my aunt's apt. She was recuperating from an illness and could not clean herself. I got the deep clean package and my sunt can't say enough good things about the young lady that came. She was so pleased and thankful for her dedication in making her home feel great again. I will definitely use Serinity Clean again!

Always do a great job.

Was very amazing to bad it’s shut down

Excellent work, will use again

Great people and excellent job!

Very responsive to phone calls and got rugs dropped off quickly

Excellent 👍 family owned. Fair prices with outstanding service. I would highly recommend using.

My dear mother was very fussy and she raved about this place. . She passed away last winter and I have one of her favorite rugs. When it comes time, I'm taking it to Acorn.

I have been using this company for years.I would never go anywhere else.They are always so nice ,I have left the house to do errands and they have locked up the house when they have left ,so trusting.I have dogs and they have always been great with them.They r the greatest company around.