HVAC reviews in Ashville, Ohio

I highly recommend Legacy Heating and Cooling. They were all very professional and explained everything in detail. Although my furnace and A/C were old and needed replaced, they did not pressure me. I love supporting a family owned business who takes pride in their work and reputation.

Chris was the one who came out to give us our quote and he was so nice and informative about everything! We had our install done just a few days later and the techs that were here were just great! I'm so glad we went with Legacy! The overall experience was just amazing :)

Chris made a visit to our home yesterday and gave us a very detailed description of what kinds of systems we could consider. He was very kind and considerate and not at all pushy. He was able to schedule our install for the next day, which was amazing. Brian and Cody showed up early this morning and were here most of the day. Cody installed the heat pump outside and did an excellent job. He also helped as Brian installed the main unit in the basement (heater/AC, Aprilaire filtration and humidifier system). Brian was exceptionally neat with all of his details and they both left the area spotless when they were finished. Brian was also very thorough as he explained how to set up the thermostat and care for the units. Overall, they did a top notch job! I would highly recommend Legacy Heating and Cooling !

I called to get an estimate for a furnace replacement, and the ladies in the office were extremely nice. But when Chris came out to do estimate, he acted like he only wanted to speak with my husband and NOT me. I was a little offended. Then he talked to my husband on the phone and made an appt for the next day, which he didn't show up for or let us know he wasn't coming. I tried to give him the benefit of the doubt and called the office to have him call and reschedule and never heard anything back from him. So I will take my business elsewhere

Brian and Marquise were really friendly and knowledgeable about their job. They explained thoroughly what the issue was and how long that it would take them to fix it. This company is the best and highly recommend it to anyone with any AC or heater issues.

This is the second year I've contracted with them for my yearly furnace/AC checks and clean outs. The price is great and the quality of their work has been professional each time. They are quick to add me to the list and showed up just 2 days after I called this week - called me 45 minutes before arriving and was on time. I recommended them to my daughter and her family and to many others over the last two years. Wonderful company.

Chris came within 24 hours of when I called and quickly diagnosed the problem. He gave a very fair price and gave some suggestions on how to keep our furnace maintained. Would highly recommend Legacy for anyone looking for professional and quality service.

Had Brian, Cody and Stricklin from Legacy come to my home and install furnace, mini split, and A/C unit ( age of house mini split was more efficient, then running duct work) and they did an amazing job!! Very professional very knowledgeable, got it done in a timely manner. They were very considerate of the fact we have 5 large bread dogs that had to be able to go outside multiple times while they were here. They were very open and great about explaining the process and all the units we purchased. Also the best part of it all is the price and the 12 years of Zero interest. Also Chris the owner was very quick and awesome to get us a quote and get the ball rolling!!! When you call to get info on their services and prices , you will get the opportunity to talk to a amazing lady that is understanding and looking out for customers !!!! I can promise ANY HVAC issues I ever have will be with Legacy Heating & Cooling !!!! 5 Stars !!!!

Used Legacy heating and cooling for about seven years always been trustworthy, professional, on time and this last time when my inducer motor went out I called them in the morning and they were there in the afternoon based on my work schedule! Strickland and Brian did an awesome job installing my new furnace and AC unit all in one day! Both were very polite and professional!

Service technician Chris came and checked our furnace. Chris recommended the purifier that goes right into the furnace. Having this new furnace and air condition has been a blessing. Our electric bill has been fantastic. No more high electricity bill. Very pleased with the service.

By far you guys got 5 stars from us . In all aspects and experiences with your company, from Chris to the entire crew, you get 5 stars . Would highly recommend to anyone needing heating or cooling work . Great job to all of you from office to field and install. 👍

Hello this is Elaine and Jerry . We live in Dublin OH. Today we finally find a great Co. come to replace a new Heating & Cooling system. Good price to compare others. Clean and efficient installed all the way done. Thanks a lot to James and Adam ~ you guys do a great job. 10 Years parts warranty + 5 Years no hassle warranty + 2 years labor warranty. Legacy Heating & Cooling is a company you can trust.

Strickler and Marquese did a fantastic job installing my new smart thermostat. Very personable and efficient. Walked me through the install and functionality getting the job done in less than an hour. Highly recommend.

Chris and everyone at Legacy and nothing short of amazing. As a single mom my worst fear is the furnace not warming my home on a cold morning. Those little fingers and toes being so cold on my babies, it hurts my heart. I have needed Chris 2 or 3 times in the last year and he is always at my home that same day. Fixed up and warm within hours. He is an angel. Doing the Lords work on earth. I cannot thank him and his guys enough. Truly amazing people and work! 11/10 stars!

The folks at Legacy Heating and Cooling were great, from scheduling to hands on work. Just finished my annual check up and the guys found a minor issue that was corrected on the spot. Can't go wrong with local professionals who live in your community.

Great and fast service. Chris was very friendly, professional, and knowledgeable when helping us find the right replacement AC and furnace that fit our needs. Bryan and Cody were very friendly and knocked the install out quickly with high quality work. great guys and company all around. A+ on our end, much appreciated!

Legacy Heating and Cooling checks all the boxes. Their service was 5*. They efficiently diagnosed the heating problem and had us running in a very short amount of time. They also took the time to point out important aspects of our HVAC. I will highly recommend them to all of my friends.

I must say this family owned business has so much character that was pleasant to find. My experience with legacy is defined by simply saying they have become my first calling point. The professionalism and care they showed in addressing my furnace and air conditioning needs , goes well beyond saying, they are professional.

Very professional and solved the issue! My furnace went out over the weekend. I called on Sunday and left a message. They called back that same day and said they can send someone out to look at my furnace. They came out same day and I am so very thankful they were open and available. Fortunately all I needed was to replace the battery in my thermostat (smh. Embarrassing). I’m so glad that was the only issue. The technician still sat to make sure it was running smoothly and he also took a look at the furnace to make sure nothing was wrong. They have other good services that I will probably utilize for preventative measures. Thank you for your service and your thoroughness.

Chris was great! He was able to fit us in his schedule last minute. Not only did he diagnose our issue, he fixed it and explained everything to me in terms that were easily understandable. Would recommend 10 out of 10 times!

Chris came to my house today to replace a gas valve for my furnace. He was very pleasant and answered all of my questions. He did a great job at diagnosing my issue and went above and beyond to go across town to pick up the part to make sure I wasn't without heat. I would definitely recommend Chis and will use this company for any future furnace needs.