Appliance Repair reviews in Aurora, Ohio

After having a different repair company out twice and the washer leak still not fixed, I decided to try a different company and called Scott. He found the leak after a few minutes and also identified another problem with the washer (hot & cold water hookups switched), as well as the dryer vent hose not being securely connected. He had to order a part, and then came early in the day and fixed everything perfectly. Very reasonable price and professional. He called the next day to make sure everything was working.

Amazing service and price! They came almost next day and were so fast to fix my washer. Very professional, the communication was easy, and they charge a very reasonable price. I will definitely call again when we need appliances repaired.

I called on a Monday afternoon regarding my washer that was not draining. Scott said he would be able to come on Wednesday or Thursday, he would call Tuesday night to advise., He came Wednesday morning, earlier than he had stated, He was able to diagnose the problem and had the right part. However, he found another problem, he didn't have the part with him. He said he would let me know when he could work me back into the schedule. He was here this morning, he was nice and prompt, my washer is fixed. Prices were reasonable. 5 stars to Scott. Thank you

My Dryer stopped heating. Called Scott and was able to set up an appointment for two days later. He called to confirm the night before, showed up on time, had the dryer fixed and cleaned out in an hour and a half. Very reasonable price.

Scott has been servicing our appliances for over 25 years. He is very knowledgeable and an honest guy. One thing you know is when he leaves your stuff is fixed. He also will tell you if it’s not worth fixing and not rip you off. I refer him all the time.

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We had an excellent experience with Scott when he came to fix our washer and dryer. From the moment he arrived, he was professional, knowledgeable, and incredibly straightforward—no upselling, no unnecessary fluff, just honest information and quality work. He diagnosed the issues quickly, explained everything clearly, and got the job done efficiently. On top of that, he was just a genuinely good guy—friendly, respectful, and easy to talk to. If you need an appliance repair done right, don’t hesitate to call him. We'll be using his services in the future for sure. Highly recommend.

Scott was professional, quick, and came exactly when he said he would. He fixed our dryer in a heartbeat, and I was impressed at how quickly he was able to get us in his schedule after we called him. Good cost, too. Definitely recommend him to others.

Highly recommended! Ace offers honest, efficient service at a price that’s more affordable than most competitors. You can trust them with all your appliance repair and maintenance needs.

Amazing. Scott the owner answered my call. He walked me through a potential fix. I thanked him. He called back later the same evening as a courtesy follow up even though i didnt spend a penny. Issue needed a service call. Scott set upbcall and followed up night before with a call to confirm. Ace fixed the problem and i couldnt not be happier how easy he made the process. Pricing very fair and I found him to be sincere and honest. Will never use anyone else in the future if issues come up. Great job Ace!

We recently had the pleasure of meeting Quinten Grabski, the new Co-Owner and Lead Technician for Ace Washer and Appliance Service.

Quinten expertly diagnosed the issue we were having with our Electrolux dryer. We were impressed with his knowledge and the advice he shared. Since then, our dryer has never worked better! Each dryer load is now completely drying on the first cycle which it has never done, even when the dryer was brand new just six years ago.

We found Quinten to be well-informed, engaging and trustworthy. We believe Ace Washer & Appliance Services is in excellent hands and will deliver exemplary appliance repair service for their fortunate clients, now and for many years ahead.