Water Damage Restoration reviews in Bedford Heights, Ohio

ServPro staff responded quickly, professionally and kindly to our request for help in addressing 10" of water in our basement after our sump pump failed due to an extended power outage. The basement (partly finished) looks better now than it did 20 years ago. I highly recommend them.

We have used ServPro at 2 accounts that I have been at. When I call, they answer and were ready to help! The last time I used them the cleaned the carpets in 7 buildings that I am responsible for. They provided a great service at a very affordable price. My ServPro contact is Randy Swogger, he is great to work with and vey professional.

Extremely grateful for the help we received from Marcus, Tjay, Ricky, Dallas, and Jeff today. They were committed to getting our problem solved and followed through until the job was done. Hopefully we don’t ever need clean-up/restoration services again, but if we do, we know who to call. Thank you!

Brandon, Chris, Zack and his crew did an excellent job with our basement clean up following our sewage flood. Highly recommend their services.

Jack and the crew were thorough and detailed. Good communication and explanation of their services and what they intended to do. They gave me a not to exceed number and they came in below it. I would recommend ServPro. Also, they came the morning after I called and did the work the same day!

Contacted Servpro for a clean up on one of our residential properties that had a major sewer back up in a crawl space. David T contacted me back within minutes, and went out to the property within an hour and started the work. Very honest business, and fairly priced! David was very respectful and clear with his communication and exceeded our expectations. Definitely recommend this company and the technician David T!

Cleaned my best basement out and sprayed anti microbial deodorant. Brandon and Marcus did a phenomenal job of explaining the process of how the process works. Great staff to have for the company

Brandon, Chris, Zach and Crew came to rip out asbestos coating on a few pipes in my house. They completed the job promptly and professionally. 10/10, would use them again.

We had sewage backup - it was just an awful, awful mess. The team came in and from the start were friendly, professional, and hard-working. Our bathroom is back to normal and we're so glad to be able to put this behind us.

Thanks so much for the fast, efficient, and great service!

Lamar and Brandon was phenomenal. They were smart , friendly, and fast all wrapped in professionalism. They saw the task and immediately handled with care

My retail business needed an emergency carpet cleaning. I called Servpro and Brandon & TJ were here within an hour. They went over & above. They were polite, professional and efficient. I recommend Servpro without reservation.

SERVPRO Team Dobson is as good as it gets. They go above and beyond to take care of their customers. We are happy to have a working relationship with such great people!

Brandon and Chris and Christian were a fantastic team! They came in professionally and were attentive to all of my needs and considerate of my family as well. I really appreciated that!

Brandon Jamie and Chris came out to service my home they were professional pleasant and on time. I certainly appreciate their attention to detail and care for my property. Thank You Guys So Much!

Very happy with the Ohio crew (Chris, Branden, Jamie, Jadeen) that took care of the water damage in my basement from the arctic freeze in Missouri. Professional work and thorough explanation on what they were going to do. Kept everything clean while moving equipment in and out. Appreciate their help!

The ServPro of Beachwood team could not have been better! We had a sewer back-up cause a basement flood. ServPro was on site within 45 minutes of my first call to assess the situation, and spent the entire next day (a Sunday no less) on site clearing and cleaning the flood damage. The team was friendly, courteous, and very careful with our belongings. Great job overall. Would highly recommend ServPro if you have the need.

This Servpro team saved us! Marcus, Brandon, Jayden, and Vinny drove all the way here to Vermont to help our state after the major flood on July 10th. Our basement was filled to the rafters with toxic water—and when they saw that I was 7 months pregnant—they made us a priority to ensure that our home was safe for me to live in as soon as possible. These guys are extremely professional people who are sincerely concerned for their customers—and they did an incredible job cleaning and sterilizing our home with safe products. Thank you, Servpro!

Brandon, Chris and Tony did an excellent job. Went above my expectations in terms of their service. All were very efficient, courteous and thorough. Would definitely recommend servpro

I was 100% satisfied with the work Servpro techs Brandon and Chris performed on my home. They were professional, responsive, and timely with their quality work. I would highly recommend Servpro for your restoration and cleaning needs!

As an insurance agent it is very important to find someone that is quick to respond when customers are in need. Rodd and his team at Servpro do just that. He always makes himself available and has his team respond right away. There is no one else I would trust my customers with in an emergency situation.

ServPro has been incredible to us - our issues started about a year ago when we had a pipe burst on us at a time when many others did too and the wait for demo and remediation was very long. ServPro was extremely responsive and able to get out to our property very quickly. The communication was great and they even just recently came back out to address issues that had to do with our burst pipe. I can’t recommend them and thank them enough for all they’ve done for us!