Reviews of local pros in Blue Ash, Ohio

Jesse and Mike S. did an excellent job of installing new kitchen cabinets. They patiently answered all questions and were professional and easy to deal with. Rachel was also very helpful in dealing with my multiple phone calls and coordinating having my cabinets picked up so they would be ready to install.

Everything about our experience with Handyman Connection of Blue Ash was wonderful. From our initial phone call slightly desperate for help, to the quick initial visit from Randy, to the actual job done by Derek- seamless! Derek was especially great. So professional & honest, but also does great work! We are very happy with the outcome of our project & would recommend this company 100%!

Mike recently performed exterior repairs on my home. He was friendly and discussed multiple options before starting work. Also, was flexible working with weather challenges and he coordinated with multiple parties to get the right tools on site on time to perform the work quickly.

I got multiple bids for the job and found Handyman Connection to be good value for the cost.

Randy Neises came out to provide a quote for all the work I needed done around the house. Very professional and thorough. Then Shawn Fox & Mike Shoemaker followed through and did amazing and clean work. They only took 1/4 of the time quoted and did a lot of things around the house that was life saving. Highly recommend!

Mr. Shaun Fox did a terrific job today repairing front screen door and recementing yard fence post. He is conscientious and very professional and knows his stuff. I am very grateful the company sent him to do this job. He is the best!

We have not decided yet to go with Handyman, but I just wanted to drop a note of praise about Randy, who came to do an estimate on a number of items on our home. Randy was on-time, friendly, professional and knowledgeable. But what really stood out for me was his thoroughness in checking out all the things we wanted repaired and upgraded. His quote was the most thorough I've received from any contractor anywhere. He even stayed long past time for his next appointment to ensure we got a well-prepared and thoughtful quote. Great job - and it's just a quote at this stage!

Appreciate the quality work done by Shawn Fox today. Needed a repaint on my bathroom ceiling and he made great and timely work of it. Shawn was very clean and tidy while work and had a great conversation with me about how to help prevent and other problem. Big thank you to him and the handyman team. Definitely recommend and ask for Shawn.

Mike and Shawn did a great job setting up my ping pong table in the basement. They worked fast and efficiently. Very professional, responsive and courteous. They helped clean up quickly and were a pleasure to work with. I will definitely hire them again in the future for other projects. I highly recommend them for any job that you might need done. I am so glad I found Handyman Connection.

John O'Maley
October 31, 2023

Randy N. came today and gave us an estimate to build a composite deck on the back of our newly constructed home. He was very professional and knowledgeable. It was obvious he is very experienced. He left us a quote before he left, which was really great. Sometimes we have had to wait a week or two to get the quote from people. We have not signed the contract yet, only because we are waiting on another estimate so we have something to compare it to. We have learned that this is so much more than price to consider. Dependability is a must! We would recommend doing business with this craftsman.

The craftsman that we had was Joseph Dussault. He was honestly the most professional person I've ever seen. he replaced many boards on our fence & repainted the entire thing. He is also very respectful, honest & courteous. Definitely someone you can trust. He's also a good family man. I would not hesitate for 1 second to use him again...he's excellent & top notch! Handyman should be thankful to have such a hard working man as an employee.

I had some serious water damage behind walls and under the floor in my main bathroom of a rental house I manage. I had the floors repaired and a new tub and 3 piece surround installed. There were several unexpected discoveries as the project moved forward. Earl (the project manager) never missed a beat and kept the project moving forward until completion.
I also had the pleasure of working with two of their employees (Mike and Anthony). Their work ethic was great and responsiveness was first class.
Also their office staff was excellent. Their were several changes to the original scope of work and the bid was updated promptly.

Anthony Lee came to my daughter's townhouse on 8-20-24 to replace 3 old smoke alarms with new ones. He also replaced 1 new battery in the smoke alarm high up in the cathedral ceiling. He did a great job. He was friendly and very efficient in getting the job done in only an hour.

The pricing was the best of the estimates we had gotten. Shawn was on time, friendly, and very diligent in his work. He kept me up to date and gave me options for what we could do every step of the way. He did a great job! I would definitely use Handyman Connection of Blue Ash again.

The Handyman Connection was terrific! Anthony Lee assembled a dining room table, installed a shower curtain rod and changed smoke detector batteries. He was fast, efficient, pleasant, and just all around excellent! We will absolutely use Anthony and the Handyman Connection in the future. Thank you!

Anthony Lee did a great job installing our patio light. It was under new construction so the conditions were muddy. He was patient, very friendly and professional. We will definitely call them in the future

It was my first time using Handyman Connection Blue Ash. I’m was very pleased with their communication, punctuality and their service. Bryon, Robert, and Anthony were all very professional and knowledgeable. They cleaned my gutters and Installed foam gutter guards. Anthony work safely and effectively. I recommend Handyman Connection Blue Ash.

I’m very impressed with the craftsmanship and transparent communication of Josh who replaced our basement stairs by essentially tearing the old
Stairs out and building himself out! He was honest about the work that needed to be done.

Overpriced and Unprofessional -

Downfall of this job was that it was paid for in advance by the company with whom we had a warranty. $1800 to paint TWO walls in a living room and repair a 2-ft long bump in the drywall where there was extra tape.

Took a total of ELEVEN days.

Biggest disappointment: The owner Earl Swader - Despite two requests for a phone call, he did not have the courtesy to call and apologize for the way the work was going.

5/28: Job scheduled for 10 am. At 11:30 I called them. After holding for 4 mins and 43 seconds I was informed that the worker had car trouble. I was told (not asked if it was convenient) that someone would come out the next day at 1:30 pm. No apology. NOTE: A different version I heard of the story was that the worker had quit on the spot that morning.

5/29: Person scheduled for 1:30 pm. I called him when they did not show up and found his plan (without informing me) was to arrive at 3:30 pm. At 5:30 pm when no one came, I called the office. No apology. I asked for a call back from the owner, Earl. Never got a call back.

5/30: Someone came out for half an hour, put mud on the area that needed to be repaired, promised to come on Monday, and left.

6/2: Monday, no one showed up. Called the office. No apology. Told that someone would be out on Tuesday at 1:30 pm. When he came he said he didn't show up the previous day because of personal reasons (things happen, that's fine, but no call?).
I asked the office person to ask the owner, Earl, to call me. Never received a call.

6/4: A different person came out to put mud on the same area on the drywall. I was promised the job would be completed the next day for sure.

6/5: 12:56 pm I got a voicemail from Handyman Connection - It said that the person who was supposed to come today would come only tomorrow between 1:30 - 2 pm as he wanted to make sure the mud was dry! NOTE: I happened to have 2 painters painting the exterior of the house and both said the area was fully dry.  I texted the office to say I was PROMISED that the job would be completed today (already been a week) I got a reply stating, "X is also doing another job today and the rain came and he is wet and muddy and he forgot to bring change of clothes. This is actually a fact. We cannot have him come to your house in this condition and we really do apolozied" They should at least get their stories right.

6/6: Job supposed to start at 1:30 pm. At 1:20 pm I get a call from the worker to say that Lowes doesn't have Benjamin Moore. Of course it doesn't. Any "painter" should know that Benjamin Moore is only at Ace Hardware. He didn't show up until 5 so I canceled.

(I WAS OUT OF TOWN THEN UNTIL THE 15TH)

6/16: Got a call to say X not available. Postponed to the 17th

6/17: X shows up at the house without a tall ladder for a room with high ceilings. Ended up trying to reach out and paint the top trim etc by leaning out of windows upstairs.

6/18: Found painting was patchy and repair job unsatisfactory.

6/19: Repainted and fixed drywall. Left paint on the baseboards and floor.

NEVER AGAIN.

I had a job to redo the basement that flooded and had since become not a room. Anthony Lee helped with the upgrading of the electrical panel and was quick/efficient in replacing the new panel.

Bryan Keith worked on most of the rest of the project and did a fantastic job. He went above and beyond on it at one point waiting because he caught something wrong which turned out to be a leaking pipe. Many other contractors could have easily just done the job quickly and as billed but he made sure to take his time and do it correctly.

BEWARE. I had them replace the stucco on one side of my house. They had to increase the job nearly double the estimate. It was expensive. They did it wrong and the stucco is now coming off. Not only are they not going to correct their work but they are jacking up the price to try to sell me on putting vinyl siding on the entire house.

We noticed our carpet was wet and this was the first company who was able to investigate the cause. Earl was on time, friendly and thorough. He analyzed the problem from different angles and was very patient when explaining the solution to me. He cleaned up the area really well and got me scheduled for the repair. I’m so glad we chose Handyman Connection of Blue Ash. We will definitely use them again in the future.