Reviews of local pros in Brice, Ohio

4.0 based on 30 reviews Back to the listing
    5

    I went out to Webber looking to purchase a part for my gas furnace, and Mr. Webber talked me out of purchasing said part, rather walked me through a couple of alternative options to troubleshoot, and he was right! I will definitely think of Webber first for any furnace needs that I may have in the future. Thank you!

    5

    I was in a real bind with no heat on a cold morning - searched furnace parts near me and was very lucky to have found Webber - they had the part I needed and the staff was very cordial, supportive and knowledgeable. I installed the part and had heat back within the hour - I'll be back to Webber for any future parts needs.

    4

    Updating comments: Finally received install. Work was very professional. I'm pleased with work.

    Original comment: After making purchase, extremely poor customer service. Does not return calls. Take months for install.

    5

    Very helpful. Had the part we needed. Thank you for your assistance. Husband is an electrician and knows how to fix things but after calling numerous places we couldn’t find anyone that would see to the public. Thankfully Mr Webber does! Instead of buying on Amazon- shop local!

    5

    We completely remodeled a house which led to heat runs and cold air returns being in the completely wrong places. I called randy who came out the very next day. He came up with a plan to save as much of our existing as possible and a plan to run the new stuff necessary. He didn’t try to sell us anything we didn’t ask for. The guys came out and did the work professionally and were super friendly! I couldn’t be happier with what we received! I would highly recommend them.

    Thanks guys!

    1

    One of the rudest people I've spoken to in a long time. I ask the man what the voltage level should be off of a flame sensor to "my" furnace. He puts me on hold forever, finally comes back 31 70 he says. I'm like what do you mean? He said that's the price of the part that you asked for. I told him I didn't ask him for the price of the part but the voltage level used by the part. He said I should test mine, I told him that's not going to do me much good if mine is broken now would it? He refused to tell me the information I was asking for & insisted I could just google my serial # to get the part in question. I would NEVER do business with a person who wasn't raised right.

    5

    Came home from work on July 3rd to find that my AC wasn't working. Called around several parts stores with no answer due to observation of the holiday and decided to try one more place. To my surprise, the owner of this business answered my call even though they were closed for the day. Rather than tell me that he was closed and call back during business hours, he agreed to let me come over to the shop and buy the part that I needed since he was there doing paperwork and would be around for an hour or so. He said that if this part didn't work to fix my problem then I would need a fan. I ran home installed the part and indeed I needed a fan. So again I called and was offered great service and allowed to return and buy a fan. He walked me through the install and saved me $100's of dollars vs calling a heating and cooling company out on a very hot holiday weekend. Thanks for going above and beyond. This type of great service is not very common anymore!

    5

    Excellent customer service. Very helpful staff. They helped me find the right part ordered it for me and I was able to pick it up same day. I fixed my furnace myself and saved over $1200.00.

    5

    Air conditioner went out on a Monday evening. Called Webber on Tuesday. Service person was ill and couldn't come. Called another company who's name starts with "a". They came out said my whole system was broke and wanted $16,700 for a new everything. Called Webber back on the following Monday. They came out and in 20 minutes the gentleman had my air conditioner working. I paid for the service call and the part. I would highly recommend this company. I will not use anyone else.