Constraction reviews in Cincinnati, Ohio

If I could rate 0 stars I would. Working with them has been a nightmare. They did work on a rental property I own but got authorization for work from the tenant. By the time I received an invoice it was already in collections. Then 6 months after I paid them, they sent me ANOTHER bill because they had two open files, one in my name and one in my tenants. Would NOT recommend working with them!

ServPro’s team - Chandler and his two crew members - all amazing - came on time and got instantly to work deep cleaning and, wearing their hazmat gear, removing blood and urine and disinfecting the studio apartment.
They cleaned the bathroom especially carefully and cleaned all the many cabinets inside and out, microwave, fridge, built-in A/C unit, and they bagged and carried out an enormous amount of soiled trash to the dumpster.
This is the second time in a year I have contracted ServPro of East Central Cincinnati and have been super pleased with both teams’ (both times led by Chandler) excellent service and reliability.
Along with the intrepid Kat, who dealt with the constant changes I had to make with the second contract, they are just remarkable!

They showed up 30 minutes late to my business, guaranteed the carpets would be dry when they left, and the carpets were not visibly cleaner than from before. I had to open with the carpets still soaked… Unprofessional, unreliable, and misleading!

Chandler, Robby and Scott were excellent. They worked very well together, were thorough and completed the job in a timely manner. Highly recommend!!

The ServPro team arrived at our facility at midnight due to a major water break. The team began right away and went out of their way to assist our residents to safety. They worked several weeks to remediate and demo several rooms. The lead manager, Chandler, did a great job in managing the project. Solid communication and kind and compassionate care to staff and residents. We would highly recommend their services. Great Job!

Jack K and his team did a great job with our water damage in the lower level. He communicated and made sure the work was done. I thank him and his team for prompt service and professionalism.

Danny and his team did a great job on removing the water damaged drywall in our office. He communicated what was going to be done and why and the work was excellent and they left the office cleaner than when they found it. They worked during our normal hours and kept any disruption to a minimum.

This is the first time I’ve used Servpro for carpet cleaning. Many of my other clients have used them for water and fire restoration services and have been very pleased. I was very grateful for the attention to detail that they had. Not only was the carpet cleaning the best we have had but I had asked for our couch to be cleaned as well. But it turns out there was a warning tag saying I needed to use a different type of cleaning. Even though they did not offer that type of they put me in contact with someone who does.

Great people to deal with!

Great company. We refer all of our cabinets to them...

Very bad service. No follow up on estimate. Not answering questions. When I finally went to their showroom after not hearing from them, I spoke to someone who didn’t know what she was talking about! I’ll never return!

We had our carpeting cleaned by Mark Chris & Marie. They did a fantastic job & were very pleasant🤩Would highly recommend Weickert's to anyone!!!

Guy came out to take measurements and discuss what we are looking for. He said he’d get back to us the next day but we never heard back. Tried calling a few times and we were given nothing but the runaround. It’s been over a week and still nothing. I’m not sure why they’d waste their time coming out to our house if they aren’t going to follow through. It was a complete waste of their and our time. I can see from other reviews this is a common theme. If you expect your business to survive you better get your act together.

A few weeks ago in good faith I called them to see if they did tile floor installation. Basement flooded, destroyed the carpet and we bought the tile already. A while after that a nice fellow named Jon came over to assess. Said he'd send a quote. I have called 3 times now and spoke to I believe the owner. Still no show on the quote. Just say you don't want the job. I think this is what it feels like to be discriminated against. :-(

They were able to get me scheduled quickly and did an amazing job! They also cleaned my dining room chair cushions, which I did not originally ask to be cleaned. I appreciated their flexibility and having the supplies needed for an on the spot request!

Great service and very professional . Good pricing. Our carpets and upholstry look and smell great. Thanks guys!

We have 3 dogs, 2 teenagers and carpet that's at least 12 years old. For years, we've been cleaning our carpets ourselves. An accident here, a spot there. We finally reached the point of needing a professional cleaning. Enter Weickert's. They arrived on time, came in and started to work immediately. To say they did an amazing job would be an understatement. Our carpets look, smell and feel amazing. No crunch when you walk. They were here for 2 hours. They moved our furniture, no upcharge. They vacuumed, no upcharge. We will absolutely be using them again. Highly, highly recommend.

Weickert’s returned my call quickly and was able to make a next day appointment. Mark and Chris did a great job dry cleaning my sectional. Worth every penny - they took everything apart and did a thorough job brushing, vacuuming and cleaning. They were very honest with what can and cannot be cleaned with dry clean only upholstery. I will use them again.

Weickert's replaced a section 3' x 3' section of our hardwood floor that had water damage. They were one of the few companies that would quote repairing a section versus wanting to refinish the whole floor for hundreds more. The majority of our floor was in good shape, we just needed a section repaired. They matched the wood really well. There is some color variation compared to the rest of the floor but it's not significant. I would highly recommend their services to others.

Worked with John on a 100yr old house. He was extremely thorough and walked through expectations with me.

Him and his guys did a great job matching the existing color of the floor and really making the old floor POP. His crew cleaned up each day and were very good about working during hours where the neighbors wouldn't be bothered.

Would definitely work with him again on any hardwood flooring refinishing.

Thank you so much for replacing all 3 roofs for us! (house, barn & pump house) You guys did a great job and were so fast. After the job was completed, everything was cleaned up and even grass seed planted were there was a little mishap of tires going off the driveway. You guys are awesome! We've already recommended you to my father and neighbor.