Gibson Construction Services

We recently bought a new home and wanted to level our upstairs bedroom before moving in. From the start, the team was fantastic. Brian and Colton took the time to walk through our home with us, carefully explaining the process and helping us understand the next steps.

With Jose’s help, they not only leveled the bedroom floor but also replaced the carpet with beautiful hardwood flooring in the bedroom, hallway, and stairwell. Despite our tight timeline, Colton made sure the project was completed on time, and even went above and beyond by having the walls repainted at no additional cost. Shortly after, we experienced water damage from our roof. The team responded immediately, quickly mitigating the issue. With Will’s help, they efficiently handled both the exterior and interior repairs, making a stressful situation much easier to manage.

Across all of these projects, they were consistently responsive, attentive to detail, and truly committed to delivering high-quality work. Their professionalism, communication, and willingness to go the extra mile set them apart. We couldn’t be happier with the results and are already planning to continue working with them on future home renovation projects. We would highly recommend them to anyone looking for reliable, skilled, and customer-focused contractors.

Very Friendly

We had an addition put on our house using Gibson. We are happy with our end product/the workers were great. However, we got pretty screwed with the estimate we were given from management.

For some background, we were given our estimate which stated that the quote “did not include materials unless otherwise specified”. We asked for clarification on this and we were assured (ie it was “otherwise specified”) that materials were included and that the estimate included ‘average’ priced materials; assuming we would use avg priced materials, but if we picked something more expensive, we would just be charged the difference. No problem. This was brought up & discussed many times as we were picking out materials, so there was no misunderstanding there.

We get to the very near end of the project and get word from the owner that the final bill is ~40% higher than the estimate we were given. This was obviously incredibly shocking. He claimed that materials were never included and kept referencing this part of the contract even though we clarified that with both him and our project manager multiple times. If any step in the process was going SO high over the estimate, why would this not be brought to our attention while that step is being completed? Asking if it is still within our budget? This is a significant increase to be brought up at the end of the entire project 5 months later. I understand estimates can fluctuate, but this is tens of thousands of dollars with zero notice throughout the project. We were fully expecting to pay our estimate + a few hundred, maybe thousand extra.

An employee ended up telling us later that the calculated estimate was actually much higher than what we were given, but the owner said to send a lower number to win the business since we were getting multiple quotes. Extremely unethical way of doing business. We had quotes that were lower than what we ended up paying and would have gone with those instead had we known this would be the outcome.

We ended up settling on paying about 23% over the given estimate, but of course still feeling completely scammed. Proceed with caution and definitely get every single thing in writing. Again - the workers were great! Just a clear management issue.