Fire Damage Restoration reviews in Cincinnati, Ohio

I can't say enough how much we love working with Renewal and everyone there! Such a smooth process, and they always exceed expectations.

This company came in after our kitchen fire and was able to clean all our clothes, blankets, pillows, curtains and anything else that was affected. Scott and Mike were great to work with and was very good about keeping us informed!!

A-One provides exceptional services. We have been customers for years. They take care of our basic dry cleaning, fur storage and alterations and never disappoint. A-One puts customers first and always makes me feel like family. -Amy Z-

A-One is the only choice for your drycleaning needs. They pay great attention to detail, and we never have to worry about the care they provide for our clothing and items. The team takes pride in their service and it shows in their work. Jeff, our driver, is super friendly and very experienced. We feel like he genuinely enjoys his work. A-One will do the same for you! Melissa and Kevin, Maineville, OH

Just had my curtains cleaned and rehung by Scott at A-One. Not only was he professional and experienced, he was very cordial. He also took his time and showed me exactly how he was hanging my curtains. Very impressed by this Company. Thank you Scott.

The guys who delivered my items were punctual, friendly, and very professional. I'm so thankful for all the work that was done in my behalf. I would recommend their services to anyone in need of help from Renewal By A-One Cleaners!

Super quick & efficient! I am so pleased with how well they took care of us during our tragic puffback from our furnace! I wish I could give them 10 stars!!! Thank you for making it feel so calm & not overwhelming!

A One Cleaners did the total cleaning for our house after damages from an accident - clothes, shoes & bags, large rugs. The cleaning was excellent. Their service picking up and delivering was equally excellent, very helpful, polite, and informative. Highly recommended.

Scott did an awesome job cleaning our extremely long and very wide dr
apes. He was professional and personable. He explained everything well. He took kid glove care of our draperies. We would recommend him highly. We would not use anyone else.

Customer service like you would not believe! The professional, kind and caring staff went above and beyond to make sure our items were treated with care. A One made this step of an otherwise stressful home restoration process easy and effortless.
Lee, Mike and Isaac, really took care of us and were so kind along the way! I would give them ten stars if I could!

We had superb service from this business following a major fire. The items which they cleaned for us have come out beautifully. The service provided by Lee and Isaac was outstanding. I highly recommend renewal A1, cleaners for anything you might need done in terms of clothes, shoes, hats, bags, bedding, you name it cleaning.

We would highly recommend this company! They are so kind from beginning to end. Any phone call, email or in person meeting goes smoothly. If you ever have a house fire like we did they are definitely who I would call to work with.

They cleaned my clothes and bedding after a fire. There service was excellent and their staff was friendly, courteous and professional. Scott and Mike returned all my clothes and went over and above to make sure everything was put away to my satisfaction. It was a pleasure working with them in what was a very stressful situation. I highly recommend them.

Scott and everyone else I spoke with on the phone were extremely easy to work with. The rollup blinds and sliding panels look great. Scott even took the time to repair a carrier in the track that one of the sliding panels hung from. This is a quality establishment!

Renewal is an excellent company! They explained their process to me and stayed in touch the entire time. I highly recommend this company.

Lee was great in explaining the process, always on time, neat, respectful. The products he cleaned were very good. We were impressed. Thank you.

Renewal by A One helped my family through an extremely difficult time following our house flood. They cleaned and restored our items (some very sentimental) with great care. Of all the contractors/services we dealt with through this long & challenging experience, they were a stand-out group - so friendly and helpful and accommodating. I have nothing but wonderful things to say about Renewal!!

This was the BEST experience and customer service I have had. We had a chimney fire that was very upsetting to say the least. A One Cleaners was the consummate example of what good, competent, friendly, capable service should be. From the secretary who assists in scheduling to the first two employees who came and collected our damaged rugs and curtains to Scott
Scarborough who returned to hang the thoroughly cleaned meticulously ironed curtains ~ the service was top notch. Scott returned again to deliver and place the carpets. His attention to detail was outstanding and he answered every question I had about the fire recovery process and how best to ascertain necessary services to make our home as comfortable and beautiful as before the fire.

Renewal by A-One Cleaners are simple the best! Professional, Attentive, conscientious, competent, courteous. The customer service is beyond expectation and is exceptional. The product (dry cleaning, wet cleaning, and electrical cleaning is beyond standard. They did for me, more than I expected and reached far beyond my imagination. Talking with Scott Scarborough was very insightful, his attentiveness to my belongings was gentle, and thorough. He is easy to talk to, ask questions, be around. Just like a friend or even family. He is a gift the Renewal by A-One Cleaners, and a gift to customers. I feel like I was the lucky one!

Thank you, Scott; and thank you Renewal by A-One Cleaners! Blessings to all of you!

We had a house fire and wired with John!
John was so easy to work with! Very genuine and patient with me when I asked questions etc. Our stuff looks great and there’s absolutely no smell or discoloration from the fire! Couldn’t recommend them enough!

Absolutely excellent company and they are proof that courteous, skilled, professional service can still be found. Scott was especially wonderful. We dropped off our drapes and he called us the next day to explain the exact procedure he works use. He called again after he completed the work to review everything with us. He treated our drapes as if they were his own. And to top it off, the price was much lower than we expected. We simply could not be happier with the work they did and the way we were treated.