Fire Damage Restoration reviews in Cincinnati, Ohio

A-One did a great job cleaning our clothes. They were friendly, proffesional and prompt. Tina was who i spoke with on the phone and she was lovely. Mike delivered the last of our clothes today and he was so kind and helpful. I highly recommend them.

Renewal by A-One Cleaners was absolutely amazing with cleaning soot from three sets of sheer drapes and my LR and DR area rugs. Scott and Brandon were so patient with me in putting everything back in place. Excellent job; so well done. Pleased with the whole experience done in a timely manner.

Renewal by A-ONE CLEANER was amazing to work with and I definitely recommend them to everyone! Everyone was very helpful, understanding and took extra special care of a sentimental piece they cleaned for me after the fire (even took special care on the return delivery back to me ❤️). Very personable and knowledgeable and that’s hard to find anymore. Thank you all @ Renewal for making this a stress free experience!

Brian was amazing. Both he and danny did an amazing job. They told great care when they delivered my items after I was able to return to my home after the fire. I highly recommend their services.

A-One came to the rescue after me and my family faced a house fire October 21st of 2025. From the start, Scott and the team were transparent, fast, and exceeded our expectations. Clothes / shoes / electronics looked brand new after their services! No smoke smell. Everything was properly handled and I couldn’t have imagine it being this great. Thank you so much A-One! And thank you Scott for answering the phone for any questions and providing us such a great service during this difficult time.

I’m so glad we chose this company to handle our smoke damage claim. They truly understood the stress we were under, patiently answered all our questions, took expert care of our belongings and returned everything to its exact original location. Their attention to detail and compassion made a difficult situation much easier to navigate.
Debbiw M

A-One did a great job with our items after our house caught on fire this summer. Our clothes are clean and smell fresh. Scott was very polite and helpful. He just dropped our items off today and everything was packaged and delivered perfectly. Thank you!!

Our house was destroyed by water. Of the items that were damaged, our beloved sofa and chair, not only got wet, but had the ceiling fall in on them. Scott from Renewal by A-One Cleaners had the daunting task to clean dry-clean only slipcovers of water damage. The ONLY way to remove water stains, I learned, was by USING water. After countless efforts of all other remedies to try to avoid using the washing machine, I gave permission. It was risky. But Scott literally babied the slipcovers to prevent both shrinkage and color bleed from the jacquard fabric.
I received them back today and I was amazed. They are absolutely perfect, as if nothing had ever happened! The level of care Scott showed for our project is truly remarkable. He communicated with me at each new trial and kept me informed throughout. I've never felt so well cared for our valued as a customer.
This company treated me as though I was a family member. I am so grateful to them for restoring a piece of our family's history and I recommend them highly for any difficult (or nearly impossible) fabric cleaning! They truly are A-ONE!