Home Services reviews in Cincinnati, Ohio

During initial call, said they'd get back to me on a date. A week later, I was emailed an invoice after they "performed the service". Only evidence they came was the gutter guards on the side of the house that they refused to put back on because it was an "extra cost". Do not recommend.

They were didn't show up for 3 weeks after I called to have them come out. They left my spigot on when they flushed and to top it all off they threw all of the debris in my mulch beds. Picture provided is the debris in one of my bushes. I've used Cincy gutter boys before and they usually put everything in a trash bag and set it by my garbage can. This time the mulch beds looked like the proper spot to them. They'll clean your gutters but they'll do a terrible job of it

Update:
Talked over issue with customer service and they repeated service at no charge and have been great ever since. Refreshing when companies are accountable for issues and resolve in timely manner.

Previous Post: Had our gutters cleaned and supposedly flushed in early March and this is happening. This is our third time dealing with a repeat service. I am very much going to look for someone else. This is just horrible service. I called three days ago. No call back.

Ours was a simple gutter cleaning and Cincy Gutter Boys did the job well. Both of their employees were polite and communicative; great representatives of the company. I look forward to continuing to use them for our gutters.

Very quick response and reasonable quote for gutter repair/replacement. The guys came out the next day to fix our gutter! Cleaned up the space completely when finished. Will def work with them again. Highly recommend.

Used leaf blowers to spew leaves and gutter debris all over my yard, porches, and garden beds. I had just raked everything the weekend before and they made a huge mess without cleaning up. Took me two hours of raking to get their mess cleaned up. Ladder was placed on top of one of my perennials and smashed. Said that my downspouts would be flushed and they weren’t. Did not text ahead of time. Look elsewhere for your gutter cleaning.

Commissioned Cincy Gutter Boys to clear my gutters and fix the downspout on my home. After being told they would come within 2 weeks, it took 6 weeks for someone to actually attempt any work. When finally they arrived, they said they were "done" and took my money. Meanwhile, the downspout was not connected to my roof ( was just leaning against the house) and the gutters remain pooled and leaking. Photos included. Every time I have spoke with a customer service representative, they have been befuddled and given incoherent excuses for why the work isn't done. My hope was that I could pay to get a job done that I can't complete myself, and instead I have paid to be lied to, cheated, and manipulated. My worst customer experience in a very long time (and that is saying something in today's customer service climate).

Wish I could leave zero stars.
Called and booked them for ONE SINGLE CLEANING. That was all. I paid the $300 invoice in October.
They left dirt and debris everywhere!
I just thought that was part of the process?
Completely incompetent.
I received a second invoice that claimed that they came again. Which is irrelevant. I opted out of a second visit. Charged me another $300.
The problem is that I told them I specifically didn’t want them to come again.
When I called and told them I want the charge removed, they told me they would have to review my recorded call to make sure I turned down the extra services.
Never received a phone call.
And if I had agreed to the extra services, there was supposed to be a discount. There wasn’t!
This place is a scam.
CALL ME BACK AND PLAY MY RECORDED MESSAGE IF I AGREED TO IT.
AT THIS POINT, it’s not about the money! Don’t be a SCAMMER! UGHHHHH!!!!

I can't say enough good things about Cincy Gutter Boys!! They clean my gutters 5 times a year and always do a wonderful job. This year I had a few issues with my gutters, so they replaced them. They did a great job wirh the installation, and cleaned up everything so well you couldn't even tell they'd been here. Then on Friday, Brian and Adam came by to soft power wash my entire house... and the job they did was fantastic. They were helpful, professional, and a pleasure to deal with. I highly recommend this business. They do exactly what they say they will do, take care of any issues immediately, and are very professional. Thanks to all the folks I deal with at Cincy Gutter Boys. I appreciate you!

Garbage organization with horrible customer experience. I can't speak to them without being pressured into setting up more services, it feels like I have to decline 5 times in one conversation. They came over 2 different times. Both times, it was delayed several weeks, if not a couple months. The second time, they told me my house did not have proper access for them, even though they cleaned the gutters the 1st time (I was at home, so we were in communication). Don't use them.

All Around Cleaners did not arrive for scheduled cleaning. And they did not provide a courtesy call.

PCT and their owner are very easy to work with. Very reliable if you need services urgently. Provides great support. The owner is super easy to approach and flexible. Trustworthy business 100%

Perfect Cleaning Touch did an amazing job cleaning my house. I am now ready to put my house on the market and is all thanks to Perfect Cleaning Touch, they worried about the smallest details that left my house looking so clean and organized, perfect for pictures to go on the market.
Thank you!

Can’t believe my area rug is white again. Fantastic job by Yadira. Won’t be calling the Teasdale Fentons/Stanley Steamers anymore The cleaning system she used doesn’t get the carpet so wet that it takes days to dry. I am extremely happy with the job she did!

We've had great service from PCT. The owner, beyond organizing our regular house cleaning, has also provided carpet cleaning and steam cleaning (Kitchen counters, showers, tubs, and tiles).

Perfect Cleaning Touch always provide us with exceptional cleaning services as well as excellent customer service. 100% trustworthy and great value. Highly recommend! Gemma B

We love Yadira and Perfect Cleaning Touch! They do a thorough and efficient job. Yadira does a good job of communicating and is flexible with scheduling if needed. Prices are fair for great service.

I highly recomend Perfect Cleaning Touch! I am always on the look for someone who is realiable and can take care my home as if was theirs, and this was the case. They came and performed carpet cleaning while I was away on vacation and it was great to come and find a spotless clean carpet on my return. Not only they are great with their work, but 100% trustworthy, definetly try them out, you will not be disappointed!

I would highly recommend Perfect Cleaning Touch services! Yadira and her team are extremely thorough, consistent, reliable, flexible and are a pleasure to work with. Our house always look excellent when they are done cleaning. We've used other services previously and they were not nearly as thorough or efficient. Would definitely recommend!

Yadira does a wonderful job on our condo! She is amazing at cleaning our stove top and oven and the showers/tub! She also keeps our hardwood floors so clean and has really helped maintain them over the past few years. I love coming home after she has cleaned that day, the whole place just shines. Highly recommend!

Wonderful service! I can’t recommend them enough!