Home Services reviews in Cincinnati, Ohio

Natalie and her team were amazing! Our apartment has never looked (or smelled) cleaner than it did after they were done! They made sure to pay attention to details and were so sweet with our cats as well. Definitely will be scheduling again!

My husband & I bought our first house together but before we could move in, we had to leave his studio apartment squeaky clean. He was working nights & I had business to do out of town so our schedules weren't in sync & it was difficult to get cleaning services over the weekend.
Thankfully, we found Purrfect Cleaning Co! Natalie was professional, friendly, & very prompt in answering my questions & was very thorough in her explanations! She & her partner left the apartment in great shape--including the inside of the fridge, stove, & cabinets! She then stayed for my final walk-through to make sure everything was up to my standards. I definitely recommend this cleaning company!
Of note--part of the apartment had carpet & while they do not do carpet cleaning, they still left the carpet very clean & vacuumed! 10/10!

I am injured with a bad back injury and also suffer from severe ptsd, anxiety and depression. With that being said, my place looked horrible and I honestly just felt helpless with it all. They did a fantastic job. Did my dishes and even made my bed. Very detailed. This company is a blessing. Very good people. Highly recommend!!

A classic example of you get what you pay for. I paid for this company to clean a vacant property of ours in preparation for our new tenants. Being that we live out of state, I hired this company knowing that we will be flying in the next evening to check in on this property. I should state that dealing with Natalie was a way better experience than dealing with her co-worker. Upon arriving we were appalled with what we walked into as you can see in the attached photos. Being that it was late I decided to wait until the next morning to text Natalie. She actually reached out to me first asking what we thought of their work. I sent her the attached photos and she was ashamed and apologized for missing these areas. At this point, we had to hire another company to get the job done correctly as we didn’t trust this company to come back. I’m glad we did hire a new company because when I had asked for a full refund minus their $20 parking that’s when I heard from the co-owner who was completely unprofessional and threatened to sue me for harassment if I write an honest review. He also stated that they worked for 10 hours at our property. Well, folks, this is what 10 hours of their work looks like. Do yourself a favor and read their BBB reviews before hiring.

Cassie and the yellow team are awesome, very friendly, polite, professional, helpful and efficient. The do an excellent job and I am so appreciative. So happy that I found them!! Angela is so nice to work with in the office too.

The Purple Team, with Joanne as Leader, provides outstanding care to my home. The bathrooms shine and even “look healthy.”
The services to my kitchen and all floors are excellent.
All Team members are professional. They know and use their skills in each room. I rate The Purple Team 10 out of 10.
Thank You

I have been with the Maids for several years. The Yellow team has been doing a great job keeping our home clean and we have 2 dogs and a cat! They are attentive to details and I really feel like my home is really “clean” as if I did it myself when they come. Ladies , your work is wonderful and we are so grateful for you!

The Maids do a great job! They are friendly and trustworthy. I have used them for years and never had a bad experience.The Red team usually does my home and it's been great to get to know them.
Christine Anderson

Monday December 2nd, 2024. Really great job this AM. Team purple: Hope, Andrea, Lou. Dusting, vacuuming, wood floors, window sills….looking terrific and smelling wonderful. So happy with this crew.

Christine and the Red Team tackled my construction dust from remodeling. The floors look the right color again! The dining chairs are fit to sit in. And the bedrooms smell good again. They did all charging in at the very end of the day without hesitation. Thank you Red Team!

Cassie and the yellow team are amazing! Professional, friendly and thorough. Always do such a great job. My house always looks and smells incredible when they leave. Friday’s when the come are my favorite days 😁 would recommend them to anyone!

Very friendly crew and very thorough job! Glad this is my team for sure! There goes

We have used The Maids for years at my home and business. Team Yellow (Cassie, Angie, Benita & Denice) are the best. Terry and Todd (the owners) really care! Angie (office & scheduling) gives me reminders and updates! They never miss a beat! There is nothing better than coming home to my clean home after work when they have been there. I trust them in my house. They are bonded and insured. They brighten my home, work and my day!

The Maids have been cleaning for me for well over a year and they provide great service. The Red Team does a great job. Yellow Team just came last week and they were fantastic. Angela is amazing at scheduling and very responsive!

Sept 18, 2023 Team Purple, lead by Joanne, cleaned my home today. Prior to starting, Joanne always asks if there are any special areas or concerns...that's a good thing. Rooms, floors and furnishings are cleaned and smell wonderful at completion.
Team members are courteous and congenial which makes the experience even better. The team arrived on time (it's unusual that they are late) and the call from the office a few days prior to the appointment is appreciated. We have been using The Maids cleaning service once a month since August 2021.

The black team did a great job. So nice to come home to a clean house!!

Cassie and The Yellow team at The Maids are terrific- highly recommend!!

The Maids did an excellent job cleaning our home before we moved in! Cassie and the Yellow team were very thorough. They were professional and respectful, and we had peace of mind knowing that we were moving into a clean home!

Cassie and the Yellow Team were amazing! I love how they pay close attention to my needs and wants and also are so precise in making it just right! I highly recommend Cassie and her team! See you in a few weeks girls!

Cassie and the Yellow team were amazing!!! My house looks and smells wonderful!! Very easy to work and very efficient! Came in and went right to work, didn’t stop til they were finished! I’m a very happy client! Would highly recommend!

Absolutely amazing work from this team! They’re always courteous, prompt, and fun to have over, since my dog also loves them. Thank you for a super spotless house every time! 🩷