Home Services reviews in Cincinnati, Ohio
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We are very happy with our decision to use D2 for our project (retaining wall and concrete area). The overall product exceeded our expectations. The crew members that work for D2 are incredible. They were there everyday until the project was completed, arriving early in the morning and often times working late into the evening. Everyone we were involved with throughout the process displayed professionalism and kindness. Some areas of the project required some adaptation to the original design and those decisions were nicely communicated
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I cannot say enough about how great the work was that D2 did for us! They were very courteous, timely, and responsive to our requests and comments. They were also very respectful of our property and did an amazing job cleaning up.
We had two retaining walls and a deck built and we absolutely love them! They did very high quality work and it was done quickly. We are extremely happy with the work they did and we definitely recommend them to others and will use them again! -
Top notch! I called a few different places to get a quote for some work I needed done in the back yard. The other place said they would call me back to set up a day to get a quote and I never heard from them. However D2 Landscaping sent me a link the same day to book the free estimate. Estimate was quick and easy, and with in a few weeks they had my yard looking perfect! Lalo was the best, he was very professional and detail oriented. Thank you D2 Landscaping definitely will be recommending!
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This crew works! Every person at D2 was responsive, kind, capable and hard working. I’m really happy with this company and would highly recommend. They just finished my job and I won’t know for sure if the new drainage will solve all my water problems but so far everything is really good.
I got estimates from 3 companies and everyone was about the same price. Lalo was so responsible and knowledgeable and remembered all the little details and they cleaned up the site afterwards. Great company. Respectful crew. Hardworking. I hate to say it, but it’s really surprising to see the kind of integrity and work I witnessed with D2. I wish we had more businesses like this!! -
D2 helped me out with my landscape. Did a great job at a great price. Definitely recommend!
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I hired for some fence repair and minor landscaping work. Not one picket on the fence was plumb, and the top profile is like a roller coaster. And the landscaping items were not done per contract. After two days of trying to get the work done correctly, I told him to just leave. Today I discovered something new that wasn't done per contract, so I decided to warn others. (I do not live in Seattle.)
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Do not use! I was extremely optimistic at first. They came out, quoted the project, and even started the work in a timely manner. We had them do a bunch of weeding and landscaping and some drainage work. After the fact I realized they never installed the weed barrier cloth they quoted us for and that we paid for. They also relocated a couple of bushes, which died immediately. The photo I posted is from not long after the project was done - looks like garbage. As other reviewers have stated, the owner apparently likes to win projects, get your money and then ghost you afterwards. So frustrating.
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I had D2 Landscaping out for a spring cleanup and mulch installation, and I couldn’t be happier with the results. My yard was in serious need of attention, and their team showed up right on time, worked hard, and didn’t cut any corners. They made sure to use weed preventer before laying down the mulch and followed every step to make sure it was done right. The attention to detail was top-notch, and the transformation was impressive. Highly recommend D2 in Cincinnati if you want a crew that’s prompt, thorough, and takes real pride in their work!
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Edited 1/11/2023
Unfortunately, my opinion of this company has completely changed over time. I deeply regret naively trusting that Dave Jackson would stand behind his work if there was a problem after completion.
As stated below, I contracted Dave to convert a waterfall feature (installed by another company) to a bubbler fountain. Over time, the volume of water spilling out from the bubbler got less and less. Doing a little reading and You Tubing told me that the filter was getting clogged. No problem; a filter is pretty easy to clean. So I pulled away some of the rocks in the collection basin to expose the hose and filter apparatus only to find the filter is under a large grate. Inaccessible unless the whole fountain (with many many rocks)is taken apart. It seemed to me to be a pretty big design flaw. 😳
So I phoned Dave and explained my problem. He wanted to see pictures. Sent him pictures. No response. Sent him texts. No response. Caught him with another phone call-I have to come out to assess; I’ll call you back in six minutes. Never called back. I continued to call, text, and email. Reached out to him a total of 8 times. Ghosted. To the tune of $3500 for the original work. For a water feature that I can’t do simple maintenance on or enjoy.
There is another review on here where the work performed failed and Dave never made it right with the customer. Shame on me for not taking that review seriously and shame on Dave for posting on his website that he “prides himself on his dedication to customer service and the time he gives to each client.” Umm, yeah right. Not seeing it. And my wallet is hurting.
Please see pictures of my dilemma.
Original review:
I primarily used D2 Landscaping to convert a waterfall feature (installed by another company in 2015 which developed a leak twice) to a bubble fountain.The company was responsive, courteous, and professional. 9I was thrilled that Dave actually answered the phone the first time I called!) I watched the job being done and it looked more simple than I anticipated ( one man working for 6 hours, a few new rocks, only part of a new fountain kit used since the catch basin was already installed) so I do feel I overpaid for the work. However, I’m happy that the dilemma of the leaking waterfall was resolved and I can once again enjoy a water feature in my backyard. I also had a few trees cut down. -
Very happy with Dave and his team. D2 built a retaining wall and gravel foundation for me. The price was fair, they communicated well, did great work and we're able to get it done quickly during a very busy time of year. Great experience!
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D2 Landscaping did a wonderful job with my new walkway. I was very impressed with their communication from start to finish! Highly recommend!
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I’m a local real estate agent and have personally used this landscaping company on my own properties and referred them to clients. They’re responsive, reliable, and their work consistently elevates the look and value of the properties!
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Our landscaping got "out of hand" and we needed a "makeover". David from D2 Landscaping was outstanding. The estimate was very reasonable and the work was timely. David was easy to talk with and answered all my questions. The D2 team was timely and courteous. The crew asked me questions during the process to make sure they understood what we wanted. Definitely worth it! I recommend D2 to friends, neighbors, and family!
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I’ve been waiting to write this review in hopes that it’d be a bit better. My fiancé and I hired D2 to help us bring up the level of our yard, properly grade, and re-seed after our new driveway was put in this past winter and no longer allowed for rain water to properly drain. After Dave and his crew at D2 quoted us a fair price for the work and were very professional in their communication, we were excited to get the project done! They were able to fit us into their schedule fairly quickly and finished within the day they’d started (as shown in first two pics). Within 48 hours a heavy rain essentially wiped out all their hard work and well… frankly the water still sat in the backyard with no where to go (as seen in pics 3 & 4). We’d contacted Dave with our concerns which prompted a second visit and he was kind enough to tell us he’d reach out to us to schedule a day that they could come re-do the work stating that they should have used a different soil type that wouldn’t be as porous (aka we needed something more clay-like than what was used) and understood we were looking for the best result they were capable of providing. It has now been at least a month since we attempted to last contact Dave and we’ve essentially given up on our back yard that we have been trying all summer to fix ourselves the best we could (pics 5 & 6 of the yard as of last week). It all comes back to the point that it won’t drain properly still and there’s nothing we can do short of re-doing the whole project ourselves. We’d hoped it’s just a combination of a busy landscaping schedule and a lot of rain that’s holding up communication with D2, but at this point we don’t have much hope we will be in contact with them any time soon.
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We had quite the laundry list of projects for Dave and his team. This included re-routing a drain, digging a french drain on the side of our home, and building a patio (which also required the building of a retaining wall). He was very prompt, courteous and professional. His teams did exceptional work and I would highly recommend Dave's company to anyone. He has a great local small business!
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Hired to do landscaping and install perimeter and inside fencing on a new build. The work was so poor that I have expended almost 100,000 in remediation and repairs. Stay away. Poor quality work and materials. Would give a zero rating if I could. Beware.
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We are absolutely thrilled with the final product! Our backyard patio initially had (4) 10x12 slabs in back of the garage that were old, broken and grading toward the rear of the garage. We decided to upgrade and go big....
David @ D2 was responsive, courteous and extremely engaging when explaining what we wanted. I'm happy to say, that's exactly what we got. The guys worked quick, always cleaned up at the end of each day and even fixed my wooden fence door. Can't wait for spring and summer time to enjoy our brand new patio! -
Hardscape stone steps looked great until they didn't 3 years later. Apparently $20k isn't enough to get the attention of this company after reaching out TWICE about the stone steps shifting, causing gaps and having water intrusion wash out the earth below. Owner even acknowledged receipt after I sent pics. All I wanted was after sale service. I think it's more than a reasonable expectation to have this repaired within 3 years.
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There is absolutely nothing negative I can say about D2 Landscaping!
I wanted to install a patio off my porch for the express purpose of having an area for my hammock, because my husband didn't want to have to mow around it.
D2 came out, gave an appraisal, we were able to meet my budget and the work began.
I thought about doing it myself and am so glad I didn't.
When I saw the effort the men put forth, Lord have mercy, I know I would not have done it to the standard they met.
AND...they got it done in one day!
David, Roger, and all the men were professional and were willing to go above and beyond my expectations.
If they had questions they asked and answered all of mine.
Ellen, in the office, was so patient with me, as we worked through details that I didn't even realize were involved.
I have already recommended them to family and friends.
Thanks David and crew for who you are, and how you conduct your business.
Good customer service and quality work are hard to find lately, but you stepped up, and I so appreciate you. -
David, Anna, Lalo and crew were awesome to work with. We are very happy with the outcome. Neighbors are happy the eye sore is gone. D2 Landscaping saved us, we just couldn’t keep up anymore. We highly recommend this company and crew!
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We couldn’t be happier with the retaining wall D2 Landscaping built for us. From the first conversation to the final cleanup, the team was friendly, responsive, and committed to doing the job right. The craftsmanship is excellent, and the finished product looks even better than we imagined. If you want a company that truly cares about their work and their customers, D2 Landscaping is the one to call.