All reviews for Cincy Gutter Boys

In the past I have been happy with Cincy Gutter Boys service but this time I was not.
Something had changed at this company, I’ve waited 4 weeks for them to come out to clean out my gutters, so i cancelled. never had this problem before in the many years I’ve had them clean my gutters. only one star because they do actually answer the phone

Would not recommend. Service was not completed-several portions of gutters were not cleared/cleaned, debris was left on the sidewalk. Canceled service after the first visit. Had I not personally inspected the gutters afterwards I would not have know they weren't done, which could have caused significant damage to my home.

During initial call, said they'd get back to me on a date. A week later, I was emailed an invoice after they "performed the service". Only evidence they came was the gutter guards on the side of the house that they refused to put back on because it was an "extra cost". Do not recommend.

They were didn't show up for 3 weeks after I called to have them come out. They left my spigot on when they flushed and to top it all off they threw all of the debris in my mulch beds. Picture provided is the debris in one of my bushes. I've used Cincy gutter boys before and they usually put everything in a trash bag and set it by my garbage can. This time the mulch beds looked like the proper spot to them. They'll clean your gutters but they'll do a terrible job of it

Used leaf blowers to spew leaves and gutter debris all over my yard, porches, and garden beds. I had just raked everything the weekend before and they made a huge mess without cleaning up. Took me two hours of raking to get their mess cleaned up. Ladder was placed on top of one of my perennials and smashed. Said that my downspouts would be flushed and they weren’t. Did not text ahead of time. Look elsewhere for your gutter cleaning.

Commissioned Cincy Gutter Boys to clear my gutters and fix the downspout on my home. After being told they would come within 2 weeks, it took 6 weeks for someone to actually attempt any work. When finally they arrived, they said they were "done" and took my money. Meanwhile, the downspout was not connected to my roof ( was just leaning against the house) and the gutters remain pooled and leaking. Photos included. Every time I have spoke with a customer service representative, they have been befuddled and given incoherent excuses for why the work isn't done. My hope was that I could pay to get a job done that I can't complete myself, and instead I have paid to be lied to, cheated, and manipulated. My worst customer experience in a very long time (and that is saying something in today's customer service climate).

Wish I could leave zero stars.
Called and booked them for ONE SINGLE CLEANING. That was all. I paid the $300 invoice in October.
They left dirt and debris everywhere!
I just thought that was part of the process?
Completely incompetent.
I received a second invoice that claimed that they came again. Which is irrelevant. I opted out of a second visit. Charged me another $300.
The problem is that I told them I specifically didn’t want them to come again.
When I called and told them I want the charge removed, they told me they would have to review my recorded call to make sure I turned down the extra services.
Never received a phone call.
And if I had agreed to the extra services, there was supposed to be a discount. There wasn’t!
This place is a scam.
CALL ME BACK AND PLAY MY RECORDED MESSAGE IF I AGREED TO IT.
AT THIS POINT, it’s not about the money! Don’t be a SCAMMER! UGHHHHH!!!!

Garbage organization with horrible customer experience. I can't speak to them without being pressured into setting up more services, it feels like I have to decline 5 times in one conversation. They came over 2 different times. Both times, it was delayed several weeks, if not a couple months. The second time, they told me my house did not have proper access for them, even though they cleaned the gutters the 1st time (I was at home, so we were in communication). Don't use them.