HELP Plumbing, Heating, Cooling and Drains
About the business:
In the heart of Cincinnati, we are HELP Plumbing, Heating, Cooling and Drains - your go-to team for comprehensive home services. We pride ourselves on delivering top-tier solutions across a range of essential trades, including HVAC contractors, air conditioning repairs, drainage services, electricians, furnace repairs, heating contractors, and heating equipment suppliers.
With over 8900 satisfied customers rating us 4.8/5, we've built a reputation for excellence in our field. Our mission is to keep your home comfortable and efficient, offering reliable service when you need it most. Whether it's a plumbing issue, air conditioning repair, or heating system upgrade, our experts are ready to lend a helping hand.
At HELP Plumbing, Heating, Cooling and Drains, we believe in transparency, quality workmanship, and exceptional customer service. We're more than just a business - we're your neighbors, dedicated to making life easier for homeowners in the Cincinnati area. Let us take care of your HVAC needs, so you can focus on what truly matters.
Services:
All services 9Hours of operation
- Mon – Sun
- Open 24 hours
Latest reviews
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Mark Ewing8 June 2026
We have been getting, what I feel is the runaround, during the coldest time of the year, on a furnace repair/replacement.
Casey came out, we discussed options and how to best resolve our problem.
He said we can get it done the next day.
In, out, a plan in place, problem solved.
Great to work with a company that wants to get it done...I stead of waiting for weeks. -
Mark Bennett8 June 2026
Had a technician out her last night to fix my furnace around 7. He was here for 15 min and said all was good. He no sooner left and the furnace quit again. I called and he said it must be a mother board issue and he'd call in the morning. I was unhappy with that answer but planned on a night without heat. Minutes later, Cameron Bouldin, another technician, called and asked about the issues. After listening, he said showed up last night at 11pm. He left at 130. He did more in that time period than the other three technicians combined that were out here for the same issue. His professionalism and knowledge was top notch. All the rest of the technicians should take notes from Cameron.
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Lucy Zinn8 June 2026
Very disappointed in your service. Your Heating technician said my 2 furnaces need to be replaced. They both had rust on the Heat Exchange and this rust could break through the line and cause Carbon Dioxide Poisoning. He wanted me to meet immediately with his sales lead to purchase new units. I did not feel comfortable with his comments and called another HVAC company for a 2nd opinion. This other company took apart both furnaces down to the Heating Exchange and NO RUST anywhere. The other company was shocked I was told this data by HELP. Lying to me to get a sale is very disappointing. I will never use your services again! I also had to pay out of pocket for this 2nd opinion but well worth it. (I have a video and pictures of both of my Heating Exchange units with NO RUST). I hope this technician is reprimanded for lying to me. Please be aware of this unprofessional sales tact which would have cost me major fees and the worry over dying...from carbon dioxide poisoning.
I can forward you the video, pictures and name of the 2nd HVAC company.
Thank you
Lucy