Wingate Heating Cooling Plumbing

The company is very knowledgeable and professional. Braxton took the time to explain and answer any of my questions.

Wanted to wait a full year to provide an overall open and honest review. In November 2020 we upgraded our Goodman HVAC w/ heat pump (10+ years old, original to the house) to a Daikin HVAC w/ vertical heat pump through Wingate. I constantly see HELP, Thomas and Galbraith, and Apollo in our HOA where we live, but I had two friends refer Wingate to me and I'm so happy I listened. The installers were professional, came on time, cleaned up, and walked me through step-by-step how to program the new Daikin smart thermostat and exactly which filters I would need for our furnace and the new humidifier (which we love, built in humidifier is so nice!). The heat pump is an amazing upgrade alone as you can't even hear it, and sits vertically taking up minimal space. Our Goodman heat pump blew directly up to our deck causing extra heat in the summer months, this one blows out sideways and much quieter below our deck. Our neighbors had a Carrier heat pump installed right before us in 2020 and I can still hear theirs kick on and run. I'd like to note we have also had ZERO issues and our Duke Energy bills have decreased due to the new system being that much more efficient. Cannot recommend Wingate enough; their price, professionalism, and work is fabulous.

I've done business with them twice. 1 for my ac unit and the other when my heat stopped working when the temp was almost 0°. They were not only fast to respond and professional but they diagnosed the problem and laid out my options simply and effectively. Turned out I needed the heater replaced. Mike and the team came out the next day to replace it days before the temperature fell below zero. Super grateful for this company and the professionalism they provided. Top notch customer service. 10/10 would recommend.