All reviews for One Hour Heating & Air Conditioning

I had a fantastic experience with the furnace installation service. The installer SHAWN AND DAN was not only prompt and professional but also demonstrated excellent attention to detail. The heating system works flawlessly, and I appreciate the thoroughness of the entire process. I can now see the humidifier is for sure working and he even put the "thing" so I can adjust the humidity inside the house. And was surprise they put the carbon monoxide alarm too. I'm so happy! I highly recommend their services for anyone in need of a reliable furnace installer. Thank you so much again!!⭐⭐⭐⭐⭐

Cody and Ron were fantastic! We bought a house and desperately needed a thorough cleaning of our air ducts. These guys went above and beyond getting them spotless, and explained in detail everything we needed to know. They were such a delight to have around, very kind and friendly! It feels cleaner in here already and I know my allergies are thankful for their efficiency.

Michael came out and had it diagnosed and fixed in under an hour!!! He was knowledgeable and friendly. He walked me through everything he was doing. When I called for a repair appointment they offered me to join their club for additional savings! The repair call was discounted, the repair was 15% off, and they give you two services per year!!! Great techs and great prices!!!!

The service was excellent and the technicians were very professional. I wish the price had been a little lower but I appreciate the thoroughness of the service. Compared to your compeititor, who had a lower price Bryce and Briggs exceeded the expected service levels we wanted and won our business. Thank you.

The two techs. Jason Austin. Morales. They were awesome. So helpful. Even checked to see that I should have 2 free checkups Since we had just purchased our system 6 months ago The scheduler didn’t mention that ! That’s $200.00 Now that’s great customer service. I will be asking for them for my next service visit. Super guys !!

We absolutely love One Hour Heating and Cooling and we especially love Drew! He is kind, professional, experienced and explains what he’s doing in a way that I can understand. They send a text prior letting you know who your service provider is with a picture and a little bio it’s SO HELPFUL and so nice to know exactly who will coming into your home. I cannot say enough good things about Drew and the company overall.

Bobby was great.
He answered all our technical questions, and even stepped us through the financing options. We couldn't be more impressed. After dealing with him I am sure we picked the right company to take care of our heating and cooling needs.

“Five stars for our amazing installers, Jake and Luke. They were punctual, professional, and paid great attention to detail. The quality of their work exceeded my expectations. I couldn’t be happier with our new furnace.

When our furnace went out we called One hour heating and cooling Dominic came out within 2 days to look at our furnace he explained everything thoroughly and made sure we understood what was going on. He came to the conclusion that we would need a new furnace because ours was 20+ years old and one of the parts we needed was unavailable. He scheduled an appointment for Scott to come out and give us an estimate on a new furnace and central air system. After meeting with Scott we decided to go ahead and purchase both. Mathew, Tucker, and Stoney came out a few days later to install our new furnace and central air system. All of these gentlemen were kind and professional. Any issues we came across they handled promptly and professionally. Our new system is great and we are happy we chose them!

From the first call to job completion everything was fantastic. They were able to come out within about an hour. Our technician Oak was very personable. He was prompt, polite and professional. Would recommend to anyone who needed HVAC service!!

They cleaned our ducts. But by cleaned them I mean they worked for over 3 hours with a 2 man team to really get them clean. They didn't just run a whip up and down a couple of vents, they went into every duct and removed TWO giant vacuum bags full of dirt and dust. 70 years worth of nastiness. Most impressive. They worked diligently and professionally and were genuinely friendly guys. We've had nothing but great experiences with One Hour and their other two sister companies Mr.Sparky electric, and Ben Franklin plumbing. We've used all 3 companies and cannot recommend them enough. 5 outta 5- highly recommend

Jim was very knowledgable, kind and karing. He explained important details about the furnace & controls which helped me understand how to maintain for now & the future. I thank him for getting our family home warm again. Thanks Jim, Have a Blessed Day!!!

Shawn, Cabe, Mike and Mat are all very professional with their jobs. Very thorough with explanations. Concerned for my house and the cleanliness of them running back and for at times. No mess left behind. Best interaction I have ever had with a Service company in a long time. Would Recommend to anyone looking.

Drew Duff did a great job. Professional, fast and efficient. Was able to get my broken furnace fixed the same day. Highly recommend!

The repair personnel was very nice & polite, he was very helpful, I definitely appreciate his knowledge and ability to help take care of everything so quick & efficiently. I will definitely be recommending this company to anyone that has Heating or Air Conditioning issues in the future. I also will be a repeat customer. Thank you agin

Adam was on time, professional, knowledgeable and explained everything he was doing. I appreciated that he reviewed the notes provided and respected the information and testing we had done without being dismissive. This is the second time I've called One Hour and both times the technicians were very helpful and did their best to mitigate costs and unnecessary work, as well as being friendly and professional. Highly recommend.

Excellent job. Called them & about an hour later a very polite young man named Cody showed up. Cody was very polite & professional. He did an amazing job. Very happy with the service I got. They cleared out my dryer vents which were very clogged. I definitely recommend their service.

Great Guy. Showed up and worked on gas furnace and went above getting to the root of the problem. Thanks Again Jordon. Had to get a new Heating and Air System. 18 years took its toll. Mat and his team took control and did an amazing job installing nice Furnace and larger Air Conditioner and went far beyond what we thought. This company is amazing. Thank You for everything 5 stars

Devon was so thourgh.he checked everything you need to have checked in a maintenace visit. He did 20 times the service as the other popular companies provide. He really knows his job. He was great at educating the customer on general heating systems. He was able to answer every question or concern. I hope One Hour Heating and Air conditioning treats him farily.
Excellent employee.
Don B

Our Service Technician, Bobby Pence, provided World Class Professional advice and service repair! Bobby’s expert and honest assessment concerning our 20 yr old HVAC system was First Rate! It’s tough to find Hardworking Dedicated Customer Service—Bobby Pence is one of the BEST! We are purchasing a new HVAC Optimum Comfort System through One Hour Heating and Air Conditioning. Thanks again Bobby Pence!
Shawn Cartwright and his service technicians/installers were TOPNOTCH! Most professional Service Technicians seen to date! Shawn and his team were OUTSTANDING in every phase of installing New HVAC System. Completed Installation well ahead of schedule. I would definitely recommend Shawn Cartwright and his team for any HVAC Issues!

Kenny was amazing!
Identified an issue and help me solve it.
His knowledge and professionalism was amazing.
I would like Kenny to be my technician when it is time for a tune up in the future.
Give him a raise!!