Landscaping reviews in Cincinnati, Ohio

Grass season is almost back! I am ready for my yard to be striped and looking good again. Thanks for the service over the last 5 years!!

It’s unfortunate that despite multiple calls, texts and emails Sullivan did not feel responsible for standing behind their work and making things right regarding our backyard. The team did not level the ground and left a lot of weeds for us to deal with. Quite unfortunate and a costly $1700 mistake for us.

If you are looking for a diligent landscaping service where they pride themselves on customer service and communication, this is not the company for you. Where to begin. Well, first, trying to contact anyone is this company is impossible. Unless you are asking a question about paying an invoice, in which case you will get an answer in moments. Often our lawn would go several weeks with no one showing up. At one point, our neighbor felt so bad for us they mowed our lawn for us. Mind you, our grass was so tall at this point it was developing grain tops. For weeks I would call their number on the website over and over, with no return calls. No one even acknowledged them. I also sent numerous emails. Again, no response. I was convinced the man running the business hated women, because we finally received an email response after my husband contacted him. So, not a women-friendly business. Yet we would receive invoice after invoice asking for payments, which we did pay, yet we would get zero services. I finally had to send a notice of litigation threatening to take then to Small Claims Court just to get a response. The owner was pretty angry at this, despite us explaining how wrong it was for us to keep paying invoices for services never rendered. This past time I finally gave up and filed a complaint with the Better Business Bureau, to which we finally got a response from the owner's wife saying they would not mow our lawn anymore. Considering how rare this happened, I doubt we would have noticed the length of time. She said she would not bill us for the last mowing, however I am fairly certain that we have paid for services never rendered, however at this point I am happy to just be done with them. Do not hire this company. The owners are immature and clearly have no clue how to manage a company. Their workers seemed nice, which is probably the company's only saving grace. Avoid at all costs. There are so many other lawn service companies out there.

I have used Sullivan Services for over 5 years now, their lawn mowing service is second to none. I never have to call and tell them they missed something like I had to with my previous company multiple times. I highly recommend them to anyone in the need of a dependable lawn mowing service

Removed a TON of leaves.

Called on short notice was here shortly and did a great job. Cleaned extra he didn't have too.

John is doing a fantastic job on my yard. I’ve used other lawn mowing services before, but John is the best! His pricing is fair and affordable

John has taken on various projects for us in addition to being our landscaper. He is professional, efficient, honest, and hardworking. I would recommend him to anyone looking to receive quality lawn service. There’s nothing more important than being able to have trust in your servicemen. He’s truly the best!

This is the 2nd year in a row that John has completed fall cleanup (leaves) for me. He always arrives on time, works hard the entire time he’s here and is very thorough. He has very high standards and does an excellent job for reasonable pay. Thanks, John, for help making my yard and flower beds so good!

Not only is John our lawn keeper he also put in our French drain to deter run off water also he installed a new drain for driveway !!!! as in John true fashion he is very professional and dependable and friendly!!! Always trust him with ALL our cleanup and yard work highly recommend
Carl and Lana Saunders

John is both a kind heart and a great landscaper! He's been cutting our lawn for the past 6 months and always goes above and beyond. We also hired him to clean up our yard and some brush we inherited when we moved in and it looks radically better. Highly recommend!

Asemos un exelente trabajo

Very professional

Best Landscaping company in town

Professional and friendly
Excellent job on the landscaping. Highly recommend .

we have used Gilb and Eric for 3 years and they always exceed expectations.

Excellent job. Great communication. Showed up as promised and completed work in a timely fashion!

Thanks Gilb Landscaping for a great job of cleaning up this old man's back yard
Mike Smith

We have worked with Gilb Landscaping for 22 years and have always had good service.

This place is five star quality service all the way around!!!

We have been using Gilb Landscaping for only 40 plus years so we need a few more years to know how good they are. So far they have been very reliable, efficient, timely, knowledgeable, and courteous.