Reviews of local pros in Cincinnati, Ohio

4.6 based on 14701 reviews Back to the listing
    5

    Always polite and helpful, never had a bad experience and they always have the parts or get them fast

    3

    Associate wasn't very consumer friendly. Rude and just seemed as if he shouldn't have been there. At least they had the part I needed.

    5

    Great company, super nice employees, great selection of Stihl and Cub Cadet products.

    5

    Very helpful and knowledgeable with my last minute inconvenience. Explained everything thoroughly. Highly recommend.

    5

    Very pleased needed a specific mower and they didn't have it in stock found one for me at another dealer North of Columbus had it in a,week and the salesperson was friendly and kept in touch with me letting me know everything about it I would recommend them to any one good price too

    1

    Had my mower over 5 weeks. When I took it home started mower pto couch fell off they didn't put bolts in took it back to Schwab they tightened new bolts in got it home used it part of one time it's broken again with original problem I will return it a third time Tuesday????

    5

    8 years I decided to purchase here instead of a box store because I expected that the service would be more personal. I have never been disappointed. Thank you.

    1

    Tried to sell me a new leaf blower because mine was junk.charged me for a part they didnt replace and would not refund me the money.Be carefull if you have to rip someone off to make a buck you should just shut your doors.The son is the crooked one..Apparently your dad built a business you are ruining..good luck with being a theif because thsts what you are!

    5

    Been shopping this location for over 45 years. Flowers, as shrubs,trees,bushes and All yard supplies. The lawn mower and tractor store and service department is yhe Best on tbe west side of Cincinnati!😎

    1

    DO NOT TRUST SCHWAB! They told us our wide power driven lawn mower needed $500 worth of work because of a blow head gastic. We knew it started before they took it. So we had it bought back and had someone else look at it. NOTHING WRONG, it just needed blades sharpened and oil changed! What a SCAM!

    5

    Very nice Lake Bar the people are great

    5

    Whether it's a tune up or a repair, I have always found Schwab's to do a good job and be fair with their pricing.

    5

    Complete disclosure, our families are related back a few generations. However, service and staff are professional and knowledgeable. I have bought a Toro commercial mower, Stihl trimmer parts, and most recently a Stihl pole saw. I would recommend without hesitation and often have.

    5

    They have the best customers service. Very helpful when having your equipment serviced

    5

    A little bit of a drive, but the owner is often on site and will help you out. They gave good prices, went out of their way to make a sale, and delivered as requested.
    So, good prices, good service. Worth the drive.

    5

    I had bought an Ultima ZT-1 ZTR mower from these guys last week for a property I had NOT used a ZTR mower on before and had exclusively mowed with a mulching 21 inch honda mower for years. The folks at Schwab answered all of my questions and concerns politely and with great knowledge and made the purchase process as painless as possible while also letting me know about the OptiBlue Oil they would include to extend the engine warranty up to 3 more years over the OEM warranty. They gave me my delivery date that was free of charge and then called me the morning of delivery to let me know when they would arrive. The gentleman who delivered it walked me through everything patiently and made sure I could see how everything worked and gave me time to ask questions before he left the mower where I directed him. The difference between Home Depot and Lowes and these guys are the mower was put together, tested, balanced and made sure to cut evenly, correctly and operate well before I even got the chance to sit in it to make sure my first cut was flawless. Unfortunately for me the property I purchased it for has too many rolling slopes for a ZTR to handle without scalping and not cutting as well as I was used to with a single blade mower so I called the same day and expressed my concerns. This was NOT schwabs problems as they sold me and delivered a fine product with great delivery at a good price yet they agreed to take the machine back for a full refund and came and got it. I now know I cannot use a ZTR on this property but you can be ASSURED I would never buy any mowers from ANYONE but Schwab in the future due to their excellent customer service and top notch customer experience. My next property that can use a ZTR will have a mower purchased from Schwab and only Schwab as they stand behind their products and most importantly stand behind their customers. Thank you to them for the 10/10 dealer experience and I will recommend everyone I know to purchase their mowers from Schwab! They had no obligation to go above and beyond and most dealers would have said tough luck too bad. I am planning to purchase more equipment from them next year due to this and moving my business from another local lawn equipment dealer to Schwab.

    1

    I am in the market for a new power washer and tiller. I prefer to shop at small and local companies. I walked into Schwab prepared to make a purchase today. I promptly walked out when I noticed that not one of the employees were wearing a mask. If you take your health seriously, shop somewhere else.

    1

    I would give them an even lower rate if possible. Obviously if someone calls about equipment,they don’t have any idea what’s wrong or how to fix it.Theres no reason the guy on the phone should have been as rude and a smart a** as he was.Talking down to me because I didn’t know the engine size of my parents mower. Ending the conversation with “Well then idk what to tell you guy”. I just gave up because I wasn’t going to humor his attitude nor buy anything from a company who treats customers as pitiful as this.

    5

    The only place for my commercial equipment. I've been to others due to convenience, but I've learn if I want quality work, I have to go to Schwab's. They offer a complete line of Stihl tools.

    5

    Perfect place to get plants and any gardening needs. Had the vermiculite I wanted in the quantity I needed for a very reasonable price. Will be back in a couple of weeks for seedlings for the garden. Thanks Schwab's!

    1

    Customer service is hit or miss, I was in the other day to have some chainsaw blades sharpened and buy 2 stroke oil. The owner was ringing me out and I asked for some pricing on concrete saw blades, he pretty much just ignored me so I took my blades and left.