Reviews of local pros in Cincinnati, Ohio

Just had Jeremy check our system for our fall checkup.Arrived on time. very polite good individual. checked the system thoroughly and timely. made informative recommendations as needed. not pushy. afterwards company sent email as follow up on service.

The company is conscientious of it's customers. They'll call you to set up your appointment. they will notify you the day before to verify time frame. the day of your appointment they will send you an e-mail with the associates picture telling you that he's on his way.(I recommend you sign up for their program so you get a spring and fall check up and discounts and it makes it easier to pay a little each month rather than having to cough up lump sums).

We had great experience with both Ryan who let us know we a situation with our furnace that was real problem health wise and he was able to target the issue quickly and then Jeff came even though he had just finished his shift he came to our rescue and brought us heaters to keep its warm until we had a new system installed. Jeff explained everything clearly and helped us make the right decision for our home.

**BUYER/CONSUMER BEWARE**
I contacted Apollo home heating and air-conditioning company to come out and do a standard yearly maintenance check of my AC unit.
It is to be noted that my unit is working perfectly fine when the technician arrived. No issues whatsoever other than the standard yearly check.
This technician came to my home and allegedly found eight issues wrong with my AC unit. Everything from the blower motor to the evaporator coil. He was adamant on stressing that my AC unit was in such bad condition that it needed to be replaced.
I did not believe this individual for one second because I have my unit serviced yearly and no one has told me that anything was ever wrong or malfunctioning. He stated that my AC cost to be replaced would be roughly $3,200.
I decided to have a second company come to my home for another opinion concerning my AC unit. This company was; Fast Response Heating and Cooling. This technician did a thorough check and evaluation of my AC unit and found absolutely NOTHING WRONG with my AC unit or its performance. He stated that my unit was in good shape.
A word of advice for all consumers. Always get a second opinion of anyone coming to your home that state extreme problems with any appliance. Especially an appliance that has never had any issues.
I would’ve been out of $3,200 dollars if I’d listened to this technician.
Anyone reading this review and are considering using or calling APOLLO for services you may want to rethink your decision. People work too hard today and are struggling to make ends meet to have a company try and scam you out of your hard earned money. BEWARE OF APOLLO!!

Apollo was prompt to come out and the repair tech was very nice. He diagnosed my non functioning AC unit and determined that I needed a new fan motor and a new disconnect box. He provided a quote of over $1500. I felt this was expensive and quickly googled the average estimated cost to repair, which was around $500. I pointed this out and he said Apollo was generally more expensive but offered top quality and service. I felt like I was being taken advantage of so I declined the repair and paid the $79 trip fee. I picked up both of the parts I needed locally for just over $100 and made the repair myself in about 2 hours. Never made these repairs before, but with google/YouTube it was pretty easy. I have no problem paying for service and the overhead associated with the cost of running a business, but this was extremely out of the ball park. Unless it is an emergency and you can’t find anyone else, my opinion is that you should look for another AC repair company.

I had a drained that was clogged .I called they sent someone out that day . Which I was very thankful for . However after the drain was paid and over and even in between times he would try to talk to me about Apollo Home warranty. It went on for hours like 3-4 .i had a furnace put in the same day by a different company we’ve dealt with for years. But the Apollo guy insisted on sitting down numerous times at my kitchen table to sell me on his product . When I’d said NO numerous times!!! Beware out there my friends they’re all over. In a pinch we did . But would love to find someone local reasonable and honest not selling me a home warranty. Work was good I just didn’t like he was looking over every single electric and gas appliance I had trying to find something wrong. That’s what made me mad . And the home warranty.

New furnace/ac installation went great. Had a misunderstanding on a service call later but they gave a discount. So far seems like a legitimate business

This place is a scam! I had a blower go out on my HVAC unit, and they quoted me $1700 to replace the motor. So, I asked them what the breakdown of the part and labor would be and they would not tell me the breakdown. Completely refused.

So, I did some research and the new motor ranged from $250-$350 dollars, and the time that it took them to put the motor is was 15 minutes. 15 minutes!!!!

They are completely unethical. So, stay away from this company. 👎🏼👎🏼👎🏼👎🏼👎🏼

Apollo has installed 2 complete HVAC systems in our home over the years. Their techs are knowledgeable and professional. We highly recommend Apollo.

I had a cold-home issue on a Sunday afternoon. Gave these folks a call on a whim. They were immediately responsive, well- priced, and most importantly-ensured I had a warm home on a winter day. 10/10 would recommend.

Very impressed with their professionalism. They explained all the repair options clearly and completed the work efficiently. I trust them completely

Cincinnati Heating & Air Conditioning provided excellent service! The technician arrived on time, was very professional, and fixed my AC quickly. Highly recommend

This team are some of the best folks in the industry.

Great place and great knowledgeable people.

They’re a wholesale HVAC supply house, selling to state licensed HVAC contractors only. Must have an account. No public walk ins.

Always Fast and Knowledgeable service

The best HVAC wholesale supply house on the Westside of cincinnati! Best employees and excellent customer service!

I’ve been doing business with Commercial specialists for over a decade. I’ve never had a bad experience. This is my favorite HVAC supply house in the area

Excellent go to supply house for all my needs. Counter sales associate Holly always goes above and beyond expectations to give me fast reliable quotes and to make sure my order is correct and I have everything I need.

Good people. Bad location. If you are delivering here BE CAREFUL. The warehouse is on the next street behind the office. You have to go up a hill and back into door 1. No so bad getting in. Getting out looks like it will be a challenge. Drop off on the right. Doesn't look like it is possible to turn around. We will see.

⭐️⭐️⭐️⭐️⭐️

Commercial Specialist Distributor is absolutely first-class. Holly at the counter, along with the sales team, is phenomenal. They work hand-in-hand to make sure every order is smooth, accurate, and stress-free. Holly brings friendliness, professionalism, and a sharp eye for detail, while the sales team backs it up with knowledge, quick responses, and reliable support. Together, they make the process seamless.

What really stands out is the way they go above and beyond—Holly and the sales team don’t just push orders through. They take the time to offer suggestions, share ideas, and make sure you leave with solutions that save time and money. That kind of teamwork builds real confidence and trust.

Commercial Specialist as a whole sets the bar high: accurate orders, dependable inventory, and fast turnaround times. It’s rare to find a distributor where both the counter staff and sales team work so well together to put the customer first.

If you want a partner who’s dependable, efficient, and truly invested in your success, Commercial Specialist Distributor—with Holly and the sales team—has earned my strongest recommendation.

Thanks,
Jeff Pelfrey

Great service and job gets done right the first time.