Reviews of local pros in Cincinnati, Ohio

Great service! On time and quick. Highly recommend. Thank you guys for all your help!

We used this company through a contractor in 2021. Not a thing was vented, permits were not pulled, pipes are missing and unlevel. We now have to pay someone to completely redo this absolutely awful hack job. He shouldn’t be calling himself a plumber. AVOID AVOID AVOID

Customer service is great

This place is actually for day cab delivery very hard backing for sleeper u hav to back in opposite direction but they unload u fast

They care so much about their customers. They will even run other people off the road to get to you . Whatever it takes 👍🏻

Gives people triple rates depending on their beliefs.

Supper help and very knowledgeable!! Give them a call.

Horrible customer service. Would mot recommend him to anyone. I had asked for a 30 min call before coming, he give me a message 10 min before letting me know he is 15 min away. I informed him I was on the way to where he yelled at me

Came out to service my AC unit. Took a look at us (a mixed race couple) and immediately declined the job. Left so quickly we had no idea what was happening. If your home warranty company assigns him, DECLINE HIM IMMEDIATELY! TOTALLY UNPROFESSIONAL!!!

Jared from Savings HVAC was appointed by our Home Warranty company to replace our HVAC system. Jared replaced both the outside condenser unit and inside evaporator coil. He is methodical, knows his job absolutely well and always felt I could trust him completely. I would recommend him for any HVAC job - service or replacement.

READ AND LISTEN TO THE REVIEWS...Jared Ogden who works and co-owns Savings HVAC is the absolute worst; if I could rate this company below a zero I would, as my experience with one of their technicians, Jared Ogden, was nothing short of a nightmare. I had scheduled an appointment with Savings HVAC, and both my husband and I took time off from work to be present during the specified time window of 11 am to 3 pm. Jared Ogden CONFIRMED VIA TEXT that he would arrive at 11 am, however, at 10:20 am, he texted me saying he was 10 minutes away, when I sent him screenshots of the claim window and his own text confirming the 11 am arrival time, he responded rudely, stating, "You might want to get home asap it DOESN'T MATTER what the claim says I can always send the order back."

Appalled by his unprofessional behavior, I called him, only to be met with yelling, rude, and vulgar language, making comments saying, "I know what time it is...don't make me send back this claim..." despite my attempts to explain the situation calmly, Jared remained aggressive and unapologetic.

Feeling uncomfortable and unsafe (called the police just in case) with him coming to my home, I had no choice but to cancel the claim immediately, Jared Ogden's conduct was unacceptable, and he should not be allowed to interact with customers, let alone enter their homes, his behavior reflects poorly on Savings HVAC, and I strongly advise others to steer clear of this company to avoid similar traumatic experiences, read and listen to the numerous negative reviews about Savings HVAC – they speak volumes about the company's lack of professionalism and customer service skills.

Jared came out as my A/C was frozen. He was extremely quick to respond, communication was great, and his expertise allowed for a quick, efficient fix to our issue. If your home warranty assigns Savings HVAC/Jared, trust that you are in good hands.

After a thorough diagnosis with my 24 year old air conditioner, Savings HVAC delivered and installed a new outside condenser and inside evaporator coil. Throughout my experience, both Dave and Ted were educational, honest, and trustworthy. When I experienced a minor issue after the initial install, Ted was back out the next morning to fix my issue. I will recommend Savings HVAC to family & friends without hesitation.

Dave came out and took a look at our needs for a new furnace. Got me a quote the same day that was $2,000 less than my membership price with another company. Communicated well and had Ted out a couple days later to install the new system. Ted was extremely thorough in installing the new system and testing it. He was very friendly. I was extremely pleased with the whole process after feeling somewhat apprehensive after reading some of the reviews. No hidden prices, no shortcuts, just a great furnace at a great price.

We have had a very poor long-term experience with Savings HVAC and cannot recommend them.

When we purchased our home about 8 years ago, it came with a home warranty. When HVAC issues arose, the warranty company sent Savings HVAC for diagnosis. Based on their recommendation, we personally paid for and purchased two new HVAC systems — one upstairs and one downstairs — installed by Savings HVAC.

From the beginning, the systems have had constant problems. Over the last 8 years, we have had repeated service calls, and in just the past 12 months alone, they have been at our house nearly once a month trying to address ongoing failures that were never actually resolved.

When we contacted the owner, Dave, about these recurring issues, he was often rude, dismissive, and clearly annoyed that we were calling — even though the problems were directly related to systems his company installed and serviced.

Three days ago, during dangerously cold weather (-8°F outside), our upstairs system completely failed. When we called Dave for help, he was again rude and said he couldn’t assist because he was out of town. At that point, we had no choice but to contact other HVAC companies.

We had three independent HVAC companies inspect the system. Every single one told us the same thing:
• The system was designed and installed incorrectly
• The wrong type of furnace was installed in an unconditioned attic
• Savings HVAC installed a 97% high-efficiency furnace, which produces condensate water, in a space that freezes
• This caused repeated freezing, leaking, and system failures, which explains the years of issues we experienced

All three companies said this setup should never have been installed in a freezing attic.

We are now being forced to replace both HVAC systems entirely, at significant expense, because the original design and installation were fundamentally flawed.

This was not a one-time issue — it was years of bad advice, improper system design, poor installation, and dismissive customer service.

I strongly recommend looking elsewhere if you want competent HVAC design, proper installation, and professional support after the sale. Just use one of the bigger local companies.

This company did a wonderful job! They were polite and friendly throughout their service. Thank you Five Star!

I researched the reviews for the various HVAC companies in the Cincinnati area and decided to go with Cincinnati Heating and Air Conditioning. We couldn’t have been more satisfied with the service we received. Honest, friendly and fair is what I was looking for and we got exactly that and more. Our technician Jason was outstanding, he was very knowledgeable and took care of our AC problem with ease. We will definitely be using them again, no reason to look anywhere else!

Elliot and his team are top notch! Always quick to respond to calls, courteous and professional.

John and Josh were great. I had an issue with a pool heater that most HVAC companies didn't want to mess with. They went out of their way to research and find a solution.

Josh was super. Called me to tell me that he was on his way. Showed up on time.

Took only a few minutes to complete the repair and he explained everything to me.

Overall a great experience.

We reached out to Cincinnati Heating and Air and they were able to come to our home, check our old system, and give us a reasonable quote. As soon as we decided to go with them, they were able to come out 3 days later on the day we were available and install. Dante was one of the installers and was there all day until everything was up and running and was extremely professional and kind. There was another gentleman assisting him that I didn’t catch his name, he was also kind and professional. As of now I’m very pleased with our interactions with the gentleman who work for Cincinnati Heating and Air.