Reviews of local pros in Cincinnati, Ohio

My furnace started to go out while it was 30° out, they got someone out and diagnosed the problem right away and we're back first thing the next day to replace my whole system. They did a great job, they were quick, kind, clear, and cleaned up after themselves. If I ever need any HVAC work done in the future it will be with them 100%!

We been working with this company for sometime now and I’m pretty happy with them. I’m pretty comfortable talking and working with Technician Zackary. I have a hard time communicating with strangers but he is very patience with me and my explanation on things. I think he is friendly and fair and think for his client which is rare in this days and ages.

My experience with Cincinnati Heating and Air conditioning was absolutely fantastic from start to finish. From the initial fair estimate to the quick and clean installation, everything was seamless. Elliot, Zack and team truly exemplify customer-centric service, making sure I understood the entire process and answering all my questions with patience. They were professional, efficient. Highly Recommended !

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The guys came right out on schedule, got right to it once filled in on more details. Have to get the part in but all in all they did an amazing job and it is so appreciated for the quick response and the quality of professionalism.

Mike came out to fix a HVAC unit at my business. Mike was super friendly, professional, and explained everything thoroughly as well as answered all questions I had. (And of course fixed our HVAC) Definitely recommend him!

Very professional! Really seem to care about customers. Excellent customer service! Highly recommend

Great work! got my furnace up and running quickly! Was a good price to boot. Highly recommend

Rob is great at what he does. Very friendly and professional. Doesn't try to upsell when it's not needed and explains what he's doing and why he's doing it.

If it were possible to rate this company with "negative stars," I would do so.
This company, and in particular Rob Jansen, was dishonest by overcharging (charging for more hours than he actually worked) for his services.
It took him close to 8 hours, over the span of two days to replace a leaky A-coil. I was charged just under $800 dollars, and the coil was under warranty.
When I disputed the bill, Rob stated that he would "send out a bill" for his services. SEVEN months later, I received a bill from the company stating that I was "past due" on the invoice, despite the fact that this was the FIRST bill that I had received. On the invoice it stated that he had spoken with me on the phone, an act which never occurred.
Despite my severe disappointment with the services and unhappiness with the company, I would have paid the bill HAD I RECEIVED IT. So the fabrication on the invoice only added insult to injury.
Upon calling Rob, he presented as combative and indignant. The man's customer service was absolutely terrible.
Whatever you do, DON'T use this company.

Everything was wonderful with the service. Our two technicians that came out were professional and easy to talk with. They respected us and our home and took great care of our property.

The pricing structure of services was quite high (and too high in my opinion). I understand running a business and providing a convenience to us should cost more than us doing it ourselves, but some of the parts being about $30 should not then cost $1150 total to install. We had a conversation with the company and made some adjustments which were more fair.

Overall, we were happy with the service, just shocked by pricing.

Logan was very professional and kept me informed the entire time. I received same day service which I greatly appreciated. I would recommend Schneller Knochelmann for any of your plumbing needs.

I had a great experience with Schneller Knochelmann. We had leaking water pipes. I called Schneller Knochelmann and received prompt, courteous phone service, and the phone rep scheduled an appointment for the next morning. Dillon and Matt showed up promptly the next morning, quickly diagnosed and repaired the problem, and answered my questions. They were great and I won't hesitate to call them again when I have a plumbing issue.

Chad came out for our annual A/C tuneup and inspection as part of our maintenance plan and he was fantastic. Incredibly friendly, professional, and knowledgeable. He walked through everything he was going to do, answered the couple questions that I had, and overall did a great job! I can’t recommend both Schneller and Chad enough!

We had an AC tuneup and it was a great experience. We had not used Schneller Knochelmann before. The technician, Cody was very thorough and explained everything in detail. We will continue to use them in the future.

Chad was a very nice and very knowledgeable. He helped us so much (with just moving in this house) he showed us features we didn’t know we had and ways of saving money on our electric. We use to live in Ohio and used Schneller and Knochelmann before , we have always been very satisfied with the service and their highly trained technicians that they send . I highly recommend them to everyone for your heating and air conditioning needs. They are very knowledgeable and trustworthy! Thank you again Chad!

By far the best customer service in the business. They installed our new system then came and set all the dampers. New system threw a code at 4:00 pm today and they were here by 6:30. Awesome

The service and customer experience has been great so far. Dale is very professional he was able to identify the issue with our ac unit, discussed it with us and fix it in a timely manner

Schneller and Knochelmann is a great company. We have used them for routine HVAC service and installation of a mini split system. I recently needed a sewer drain inspected at a house I am rehabbing and Scott came out the next day and took care of it for me and gave me some very helpful advice. I would definitely recommend them.

If this company ever tells you that you need to replace your AC or Furnace, I highly recommend getting a second opinion. I was told by Schneller that my AC (only 5yrs old) had a severe leak that required complete replacement. No option provided to repair. I had Corcoran & Harnist come out, conducted testing finding no leak at all, put in $250 worth of coolant and completely resolved the issue. Getting a second opinion saved me ~$4300.

2 stars instead of 1 because Schneller was very responsive.

This is the second time I've used this company. I was disappointed that there was a mechanical issue with the Trane unit that was installed 12 years ago. It was not Schneller Knochelmann's fault that the blower motor malfunctioned which I discovered when the unit froze up. They explained the malfunction and worked with me on the price. Very professional. Cleaned up and explained everything well.