Reviews of local pros in Cincinnati, Ohio

Cole is a wonderful representative of your company. He took the time to explain everything to me. He's very polite and friendly. He even liked my dog . I would recommend Cole to friends and family. I told him when I'm in need I'll call and ask for him . Thanks 😊

This is our 3rd experience with this company ( not for a lack of knowledge or great service)…The techs that have come out are exceptional, they are knowledgeable and offer great service, they are thorough, they offer a checklist of current and potential issues to help avoid future issues. We have been thoroughly pleased with their service. We highly recommend.

I had a very good experience with your services. My service person, Jason A, was on time, very friendly, and readily helped me out with setting up the thermometer I was having problems with. He was focused on his job, was very timely and efficient, and explained all he had done and saw during his inspection/

Drew and Devon were amazing! Very friendly, respectful, and efficient. They explained everything perfectly and was allot to get my furnace up and running again! I'm very grateful for that!

You guys did an excellent job. My heat went out in the middle of the night and you were able to get here the same day to make sure it was back up and running. I was lucky and it only needed a reset and filter change. I was only charged for the technician inspection, super fair and super affordable. I will likely be signing up for their maintenance program for future issues and cleaning.

Bart Richards with One Hour did an amazing job. Called this morning and he was scheduled and out just a few hours after the call. He came in and quickly diagnosed the issue. He drew up an estimate and quickly got to work. After troubleshooting the issue, he then continued to check everything else on the unit and complete his service call. He was thorough, professional, and very kind. He explained everything clearly and as this isn’t my field of knowledge, he took the time to educate me on what happened, outcomes, and other troubleshoots for me to know if something arises. 100% using this company going forward for all our hvac needs.

Cody, Joe and Payton were all great. Very friendly and professional. My outlets needed to be added on the wall not in it and it all looks great. I’m very happy with the work that was done. I’ve been needing electrical outlets in this room for years!!! I would recommend them. I may have other jobs for them as well.

Michael came out right away for a second opinion service. He was very polite and professional. He was very knowledgeable and gave us good advice. I would recommend Michael and One hour heating and air for sure!!

You know how most service technicians will show up late? Well, in this case, I was the one running late and my tech, Devon McCormick, was kind enough to wait for me. Not only that, but when he realized the part we needed was in stock in a nearby warehouse and it would save me a trip back down to our rental property. He ran out and got it same day to fix the issue.

Devon’s commitment to me as a random customer, his knowledge and ability to trouble shoot, and willingness to go the extra mile have made me a customer for life. This man not only deserves a raise, but a promotion so he can teach others what it means to be excellent.

Give this man a raise!!

Doing service work.

Excellent. Honest and professional.

They are the best in the city. Quick and on time and their customer service is phenomenal. Highly recommended

Fair pricing and good work. I've used them several times now and they've always been first rate. They're on speed dial.

Fantastic service, Rineair is top-notch and extremely reliable!

My Mother-in-law had her unit serviced and didn't notice for a few days that she had no heat. She called my husband because she had no heat and he went over to last Saturday to check it. He found that the gas was turned off to the furnace and the switch for the gas inside in furnace was switched off. Therefore it appears that worst case is that they were going to scam an elderly person into paying for something to be fixed or best case that it was negligently left off. Either way it's not acceptable. She called to complain and wasn't offered a credit or any compensation.

Ron and his team helped get my boiler back online when it went out after doing some diagnostics and I really appreciated the way they explained everything and approached diagnosing the issue. He was very communicative of his schedule and always arrived on time which was great. There were some issues with pressure settings but nothing major or dangerous, just a few extra free of charge visits to correct a couple of things.

Ron is knowledgeable and seems to be well connected in the industry to tackle our boiler which was a rarer residential brand. I would recommend them to others looking for someone to fix their heating system.

If I could give 4.5 stars I would instead, main reason is just the fact that I had to discover the incorrect settings but it certainly taught me alot about my system I didn't know before

We have used Rineair to provide yearly summer / winter service,. They previously replaced a new construction furnace which was 15 years old and today they replaced a 23 year old Air Conditioner. Our AC went out last night and with the 90 degree plus temps coming in tomorrow we were hoping they would have available time to assist. Rineair personnel were quick to respond and provided an explanation of the problem that I could understand. Great people. Will continue to use for these type needs and would recommend them to anyone.

Terrible... service guy was prompt though. Could not help me. Spent 20-25 minutes there. My issue is the fee of $209 , which included the service charge of $89 plus a rate of $250 per hour. They should have been up front about the hourly rate ! Simple math. Service guy said I would get an invoice by email for my records and of course that did NOT happen either. DO NOT RECOMMEND this place at all !

I own a business with 6 rooftop HVAC units and hired RineAir to replace them. They were very professional and easy to work with. They exceeded my expectations completing the job in one day when all the estimates (4) I got told me 2 days. They left our property very clean and made sure I know how the thermostats worked before leaving. I highly recommend them.

RineAir provides high quality and timely service. Their team is readily available and services issues promptly. They work diligently to meet your needs and respond quickly to requests. They are professionals who I trust.

Devon did a nice job of servicing our furnace and gave us a run down of everything he did.
A total professional.