Reviews of local pros in Cincinnati, Ohio

Michael is very conscientious, knows what he is doing, and focused on doing a great job, making sure the customer understands how to use the product and is happy. I now use Reupert for all my HVAC needs. They are a great company with great follow-up.

Excellent service, always. Our furnace died late one night without warning after working well for many years. Problem was diagnosed first thing in the morning and a new furnace was installed by that afternoon. A great company with caring, knowledgeable employees. I trust them completely.

Outstanding! The best HVAC company I have ever experienced. The knowledge, professionalism, and customer service are great. They diagnosed an issue I'd been having for years that two other local HVAC companies could never figure out. Their service calls are also thorough. I'm extremely pleased with them and their work.

Have used Reupert for several years and their service is excellent. They arrive as scheduled and are professional each time. I would highly recommend them.

HVAC unit went out during a 90 degree day in August. Called Reupert and they had the problem solved within 4-hours. Tim, one of their seasoned techs, provided a phenomenal experience.

Reupert will now be conducting my bi-annual HVAC Service. Highly recommended.

The gentleman was very much on time and did his job well. Said to call if we needed anything else. Will definitely call Reupert again

We have had Reupert for over 30 years and 2 homes. They have never disappointed us. Their technicians are knowledgeable and friendly.

We have had Reupert for over 35 years, and have always felt like a valued customer. Today we had Tim for our summer service. He is very thorough and professional.

Chris is the best tech I have ever had! So knowledgeable with a complicated boiler. Thank you

I had been happy with Reupert for a few years servicing both my boiler and Later the mini split ac, with 2 pumps. They first replaced one of the pumps at a cost of $1300+. Several months later they said the other pump had to be replaced. At a cost of $800+. 5 months later, the $800 pump failed and Reupert said it needed to be replaced under warranty. When I called to schedule, I was given the run around many times- promising me call backs, etc.
I tried again a few months later, still within the warranty and was given the run around again.
At that point I called another a/c company. They came out and told me that both pumps needed to be replaced and charged $824 for
both.
I’ve learned that mini split systems are unique unto them selves and not all companies are qualified to service them. I do not appreciate that Reupert blew me off for the warranty after overcharging me.

Fast, friendly service. Easy to schedule. I've trusted Reupert for years.

We have been Reupert Customers for over 35 years. They have the best customer service, so responsive and attention to detail. Between the rental units we own and residential property, i would never use anyone else.

Excellent quality service person (Nick).
Explained in detail what he did and what he found.
Highly recommended!

Bret took his time and did a great job of cleaning our furnace fan and our AC outside unit. And clearly explained what he was doing and gave us some good maintenance suggestions
And the price was good

Update- several weeks later, still very impressed with the quality of the system and very happy!

Joe and his team have been amazing to work with. We received a total of four quotes for a full furnace and A/C replacement and have struggled with heating and cooling for our second floor for years. My idea was to add a ductless system to our second-floor main bedroom. I explained this to all the companies that we got quotes from and all included a ductless system for the second floor. Joe Reupert was the only one that pushed back pretty hard and said, "let's try a few things to see if we can resolve the second-floor issues first". He told us that he's gladly put us in the ductless system if we wanted, but he didn't think we would need it. He made adjustments to our duct vents in the basement (he spent over an hour at our place doing all this and the quote) and got the second-floor heating before he left and asked us to see how things went over the next few days. We accepted their quote and signed by the end of that week. Their install team was amazing, arrived early and wrapped up before 4 pm every day and we had heat before they left on the first day (a major blessing seeing as the outside temps had dropped to freezing that night). We highly recommend them and will continue to work with them from now on. Very happy with the hardware and service all around!

Reupert has always been reliable over the years we've used them. Their prices are competitive, and their technicians are nice and know what they're doing. We will continue to use them and I'm sure we'll always be happy with their service!

Winter Maintenance on my heating system. Very professional approach to providing AC System maintenance. As a retired HVAC professional myself, I was extremely satisfied with Reupert.

I received a call from the technician before he left the office advising me when he would be at my home. He was here on time. Clean Vehicle, well equipped, he had the instruments he required. Very knowledgeable Tech>

Very friendly and knowledgeable technicians with an amazing work ethic! They went above and beyond, working in the heat, pouring rain, and heat again to complete my installation. I cannot thank you enough for all your work!!! Reupert, you have outstanding employees!

To my women who live alone: it’s a no from me. To my POC: Reupert is racist…
As a black woman in construction I often am the butt of the joke. Reupert was no exception. After asking for his name and company he refused until he was told that it was illegal to contract with a landlord and not tell a tenant the company name. Then I found out it was Reupert himself. Yikes. He painted me to my landlord as aggressive, a common black stereotype. And after physically assaulting me, he left my apartment, refusing to fix my HVAC system. This is the result of the leakage… thanks I guess.

Great experience!! 2 technicians arrived right on schedule. Called before, texted before, and gave us a reminder call. All great things!! Thank you!

By far the most INSANE amd EXPENSIVE monthly bill I have ever had in the winter months, 7 service calls in a year. Save yourself the trouble. 20,000 for all that. Never again.