Utility Contractor reviews in Cincinnati, Ohio

I was very impressed with the customer service that I received from Jake specifically. He was very quick to answer any of my questions ! Then I got to meet Phil the technician that came to my home. Phil did an amazing job finding the source of a drain leak. When my plumber came the next day to fix the actual leak, he couldn’t find it. I was able to reach Phil very quickly, and I might add, Phil was on another job site and still took the time to call me back and help my plumber resolve the situation. Phil went above and beyond helping me. That evening, he also inquired about the leak being fixed properly and wanted to make sure that I was happy with everything. I was truly impressed with the customer service and the great service work that I received. I highly highly recommend, this company.

The technician was very nice and helpful but the location of the pipe was mismarked, which was the whole point of using this service. When the plumber came to do the work, he cut a whole in the wall where the pipe was marked but there was no pipe there. After cutting multiple wholes in the wall, we found the correct location.

What amazing customer service! I needed fast service and they delivered! Ryan took my call, got the appointment scheduled very quickly, and Cody found what we needed! Both gentlemen were amazing to work with, and I highly recommend them!
Thank you for taking such great care of me and my client!