Locksmith reviews in Cleveland, Ohio

Happy to find a reasonably priced solution for the 2nd (chip) key I needed for my '06 Wrangler.

Once back at base, Emir took no time getting my new key cut and setup so I could be on my way. Only went 4 stars since the cut seems a wee bit off as I hafta jiggle the key a little to open the tailgate lock.

Be advised that E & A's temporarily located on the SE corner of 105th & Lorain, which is somewhat of a hassle, esp. in the 3 o'clock hour when cars clog the curb side of Lorain waiting to pick up their kids from skool.

Will definitely be back should I need lock or key work in the future.

The locksmith came same day and did a great job replacing my door knob! I am ver happy with the quality, price, and service and recommend this company!

I cannot say enough good things about Emir and his team. They are professional, reliable, friendly, and high quality. I went to E&A to get a car key fob replacement and they took care of everything. There were other customers in the store while I was in there, and they left the place as satisfied with the service as I did. I cannot thank Emir and his team enough. I highly recommend E&A! They provide the best service in town!

Everyone I spoke to was very helpful and nice! Bazzi was great, he fixed my car in 20 minutes! I was worried no one was going to be able to help me because the key fob I needed was hard to find, this locksmith had my key fob in stock and was quick to help. My keys got lost in cedar point and no locksmith there could help me so I was referred to this place by someone and i’m so thankful for that! Would definitely recommend.

I recently had an issue with my key being stuck. I went with E&A mostly because no mechanic was willing to get involved and the other locksmith I tried calling did not answer. I needed my car working and I was originally quoted $250. I wasn't able to get the work done the same day that I made the call and so I told him I'd call back the next day. When I called back the price miraculously changed. It went from a definite $250 and "I can definitely fix the issue" to $150-$300 and "it depends on what I have to do." So the only reason I still went with them knowing they would probably charge me the highest amount is because I badly needed my car working and they were willing to come to my house. It only took him about 10-12 minutes to fix the issue and make a key which is cool but I did not need the extra key and then he says "and I didn't charge you for the key." Obviously he did if he changed his price from $250 to $300. He promised the extra key back when he told me $250.I already had an extra key and could have gotten one made for less than $50 in a machine if I needed another one. So overall it was a good experience but I did not appreciate the price change. It was cheaper than the dealer but for how quickly he did the job, I'm not sure what I paid for... I already had everything prepared for him

Always awesome service, great staff. I highly recommend.

HORRIBLE COMPANY. When you call for an estimate they say to come in; once you come in they are object to changing the pricing based on however their MIND think they want YOU to pay. They never and will never have any set price for any key fix or replacement because they don’t work like that. They give their normal customers better prices and for anyone else they say whatever. Choose any where BUT here when looking for a locksmith. They’ll be talking crap in their language right in front of you & you won’t even know. They don’t have sympathy for potential customers.

I own a multi-family property and called for service to adjust one of our entry door closers. I explained that no one could meet them but I would let them in remotely and provide my CC for payment. They said they could not provide any service unless someone was present and then hung up on me when I asked why. I make these arrangements routinely so their response was both peculiar and rude.

I lost the key to my storage unit lock and Bazzi was able to unlock it and saved me from losing all my college stuff!! He was so nice and understanding. There was great communication from E & A about timing and they were free to come with such short notice. 100% would recommend!

Ahmad came through for us twice in 24 hrs!!! My wife lost her house and car keys. We called to have someone get her into the house, and he was there quickly, and got her in with no issues. The next morning, he met her at her car with a new key and fob, again no issues, and within an hour of reaching out. Very professional, and reasonably priced. Thank you again, Ahmad!

Great customer service really worked with me best price
Great fast honest workers .

I've only talked on the phone but they were VERY helpful on making a key for my older BMW and maybe some options not offered at the dealership

Emir saved us and our vacation! We broke the key to our car top carrier in half - with all our bags locked inside Friday evening at 5:30pm the night before we were leaving. I called E&A and they graciously stayed for us to drive to the shop. Within 15 minutes, Emir and company had the exact key, fixed the lock and made extra copies - all for less than I was expecting to pay. And their wall of keys is very impressive! E&A is now in our phones as our go to locksmith. I highly recommend. Thank you Emir for saving the day.

E&A was able to program my truck key and help me out when it was out of my mechanics access to program it

Do not go to them at all. They will not quote you a price and when they do give you a price is an up charge. I got a key made that didn’t work for my car and was told that I now have to get a new key and get it reprogrammed because they didn’t make a correct key. If you have to wait for your key to be fixed go somewhere.

Came in with a diagnosis for my truck, left with the proper diagnoses and a fixed truck in under 4 hours.

These locksmiths are fantastic. Always prompt and professional. When I get keys copied they always are correct.

Brought in a lock box that I lost the keys to. The team was so courteous the entire time. Security is definitely a mindset on top of a job. They had me stay with my box the whole time, even as they picked the lock in the back, and had me be the one to open it. The owner Emir gave me some security tips going forward.
The address on their website (10500 Lorain) is for their future site (moving in August they hope). The site is visited was close by on the other side of Lorain and 105th.
Highly recommend!

I can’t say enough good things about my experience with E & A!!!! AG answered my call early in the morning and was there within the hour to unlock my truck and make me a new set of keys! The price was was even better! I would recommend these guys to anyone who asks! Thanks AG!

If you want professional and efficient service, look no further than E&A! After waiting 4 hours for another company that ultimately couldn't make a key for my 2020 Honda Civic (and charged me for the service anyways), I ended up calling E&A. AG, who is the technician that was sent, was prompt and very respectable; it was obvious that he knew what he was doing, and I felt confident that I finally called the right company. Hands down, you can be sure that you're getting top-notch customer service if you choose E&A; I certainly couldn't have been more pleased!

I've been trying to get this done for quite a while. Couldn't get it done anywhere else they done it for me. Appreciate it big time, big time? Thank You