Locksmith reviews in Cleveland, Ohio

Got my car and house key, in less then 20 minutes. Fast and good customer service. Live savers, thanks again.

I was fine with the $150 for the service call until they tried telling me that the service call was not going to be included in the repair if I used a credit card AFTER they came out and took apart the column. Wanted to charge me Damn near double the price do to use of a credit card. Service calls are included in the repair price as long as you get the work done just because it is a weekend and a minor emergency does not mean you have to try and rip people off. Telling me that I can cash app or venmo if I didn't want to go to the atm.
Well when someone tells you they do not have unlimited CASH just lying around how does using cash app or venmo help me?
And to top it off I paid them $800 last spring for a BRAND NEW IGNITION install
NEVER AGAIN!
I WILL NEVER recommend to anyone that they go here.

Super fast. Very good service. They definitely know their stuff.

We used E&A when we were in a pinch and they were able to help us on short notice! Highly recommend!

I was just there today at the Cleveland location and as always GREAT customer service. I drive from Beachwood, Ohio because I know the service will be done correctly. I got my key fob battery changed for my Alfa Romeo. I have been going here for at least 10 years.,.. when my daughter needed Keys made for her vehicle they took care of us.

Love love love them very nice people and they get you in and out!!!! 10/10 definitely recommend!!

Amazing service and perfect execution on a difficult issue I had with my locks . Amad was excellent

Unbelievably good experience with these guys. I lost a key fob and didn't know what to do and was seriously impressed with their speed, customer service, and knowledge of locks. Truly unbeatable service. 10/10 recommend. Also, the girl who answered the phone was super sweet and had some cool sounding birds. Makes it a true 11/10

I walked in to get a key fob battery. I was in and out in 10 min flat. Very nice people. Quick service

This is the best locksmith stop in the u.s..
Very recommended. They have amazing service and awesome vibe and energy
Come here to get yall keys made
Only shop I will be going to from now on🥰

Amazing service they came out at 4am we had a minor technical difficulty I had to call them back but they was highly professional and made it right I most definitely will call them again if I need a key service

If you need a Locksmith E & A are your people!! We were in a tough situation but they made it happen, Bazzi is the one who helped us. Very friendly, kind, efficient man do not sleep on these guys!!!! Call E & A!!!! Recommend 10/10!!

Obi was spectacular. Life saver, knowledgeable, straightforward. Locked myself out of my studio and boom they were right there, SUPER fast!

Excellent service from E&A. My 60yo door lock broke and Ahmad was able to come by same day to replace. He was neat and made sure to preserve my mid-century mod brass accents. Ty for such a great experience.

We once found this elderly tool box buried in the backyard. If it wasn’t for E & A and their lock pick kit we would never have been haunted by its contents and what’s the fun in that! Beyond thankful they helped make this possible! 😊

They swmt someone all the way out to Maple Heights (from Lakewood) after hours to get my key shard out of my tractor truck door. The shard was so deep inside the lock he had to pull the inside panel off in order to pull out the entire lock mechanism, just to getvto the blasted thing! But he had all the tools and know-how. I watched him exhaust the other options first, no playing around trying to make it look harder than it was. Honest work. I very much appreciate the help, thank you sooo very much. The call-out service plus after hours was $175 before labor, but that's reasonable under those conditions. If I could have gotten the truck to the shop, it would have been a steal, lol. But HOS is no joke. Oh well, it's completely worth solving a problem that I did not have the tools to solve myself.

I had a great experience at E&A. Emir took care of me and helped me get a new motorcycle key because my original key broke. If you ever need any type of key made, this is the place to go.

Brought in my 2022 Honda key fob to get a second one made
It was super fast and super easy! Great customer service everything works great!

I called to see if they could swap the guts from one key fob to another and was told it is something “they do all the time”. I asked how much the service was and was told to just bring it up to the store and so I did.

When I get there the gentleman who proceeded to “help” me barely spoke English and wanted to charge me $175+ to reprogram a new fob and cut a new key. I asked for a manager and the next thing I know a new guy came out and told me it would be $75.00 to just swap the guts. I should have just left but I was tired and wanted to get this done so I agreed even though $75.00 for literally 10 minutes of work is crazy to me. They literally had to open the old fob case, not even the new one as I had done that part myself, and switch the motherboard and key.

When finished the original guy came out and I paid him. As I walked out to my car the second guy, the one that spoke English, went to the window and watched me get in my car and take off. It was extremely weird. I also find it rude to speak another language in front of the customer as I can only assume it was about me.

The bottom line is this hole in the wall is overpriced and unprofessional. It felt extremely shady and I for one will NEVER go back. I just hope others can learn from my experience.

• Prompt service: Whether it’s an emergency lockout or a scheduled appointment, they respond quickly and get the job done right the first time.
• Skilled technicians: The staff are knowledgeable and friendly, explaining what they’re doing so you feel confident in the work.
• Wide range of services: From car key programming and fob battery replacements to residential and commercial security solutions, they cover it all.
• Community trust: Many locals say they’ll drive across town just to use E & A because of the consistent quality and fair pricing.

Had issues with my ignition lock and steering wheel and was able to have one of their technicians, Ahmad, come and fix it. Very nice man and worked efficiently, so glad he could help me!