Gutter reviews in Columbus, Ohio
-
I'm guessing right now as you contemplate your next project - or whatever brought you here -- you are probably concerned about budget and getting the job done right. Same. We went with Professional Gutter and Drain the first time because Dustin was quick to respond, took the time to answer our questions and make us feel safe in his care. And the price was more than fair. It was a great experience, which is why we called again when we needed help with our front gutters. Jeff and David came out and did a fantastic job in the 88º heat, even taking time to show me how our downspout had so much mud and gunk, no water could get through! They were professional, on time and it was another 5 star experience which is why I am here. They are good people. It is a good company. Do yourself a favor and find out. I know you will agree!
-
This is the second job they've done for us. Both excellent experiences. Deonte diagnosed the problem a few months ago. Austin, Terrell, and Brandon finished our project today replacing the broken drain. It wasn't an easy job, hand digging around landscape wires and water feature lines. Thank you guys!
-
Professional Gutter and drain ltd. Is a fabulous organization. They did a great job evaluating my drain block as well as replacing. Deonte & Dave , who did my Drain job were on time, very meticulous in their job, they cleaned up well and left my lawn looking nice. I highly recommend using their services.
-
Highly recommend PG&D! Austin and Tarrell were very professional and walked my husband through the process. My husband is very particular and they were mindful of that. Left our yard clean and in great condition.
-
Great experience all around with Professional Gutter and Drain folks, from estimate to finished product. This was a moderate project that I just didn't have the time nor equipment to do myself. Their cost was very reasonable, and I love the finished product. They surprised me with some of the detail they provided, going above and beyond my expectations. Shout out to Austin, John, and Blaise!
-
I had Professional Gutter & Drain out for both gutter cleaning and drain line cleaning / inspection.
Communication leading up to appointments was good, but the service performed was less than adequate.
Drain Line Service - crew came out and inspected my lines finding debris in several of the lines (OK with this). The issue arose as the crew made no attempt to clean or flush debris, indicated to me that the lines were collapsed and there was nothing they could do. Not satisfied with their effort - I was able to use my own shop-vac and create enough suction to clear debris from the line (something they should have been able to do without question given the specialty tools they can utilize vs. my shop-vac). While I will ultimately need some of the lines in question replaced - I won't utilize this company.
Gutter Service - crew came out when I was not home (as they indicated was OK).
From their invoice on services they will provide: "We will dispatch a two man crew in a fully equipped truck to clean out all debris and obstructions from your gutters and downspouts. If necessary, we will add fasteners, tighten screws, re-nail gutter spikes and ensure system set to drain."
Also from the invoice on the work they completed: "Completed a full clean and tune service of the entire gutter and downspout
system, removing debris and obstructions throughout accordingly. Checked the pitch of the gutter system to ensure set to drain accordingly. Removed heavy debris from the entire gutter system. Checked all downspouts to ensure free of clogs, removing debris from front garage and porch. Repitched gutter on garage to correct flow. Resecured all loose hangers/spikes to ensure gutters are secure. Installed 4 splash guards throughout to eliminate overflow.
When I came home I found that multiple downspouts were still hanging from house and had not been secured (even though they indicated they had completed the work). I was able to call and get a crew back out to finish the job for this.
A couple of days after their service, a downspout was heavily leaking water and seemed to be compromised. I again not satisfied, got on a ladder and took apart the downspout to find heavy clogging / debris from a spout they clearly did not attempt to clear / remove debris from (even though again, they had indicated in the invoice they had). At this point given my frustration with them, I finished their work and did not call for further service as did not want them back to the house.
Oh and those 'splash guards' they installed without permission? Another $48 on the bill. -
Cody N, Scott P, and Jacob R came to do my installation. The guys were hard working and extremely polite. My estimator also told me something I DIDN’T need and explained why. I appreciated the honesty! This is a great product at a fair price!
-
Had a great experience with Professional Gutter & Drain. Deonte went above and beyond to help me out. Had an underground drain line that was completely blocked by tree roots. He dug it up and replaced that section efficiently. Deonte also fixed some downspouts that were incorrectly installed. He kept me in the know regarding everything he was doing and completed the work professionally.
-
I contracted Professional Gutter & Drain regarding a damaged downspout drain. They were responsive and gave me a reasonable quote for the replacement. Their communication throughout the process was great and I never felt like I wasn't in the loop. Their crew (Kylar, Chris, and Devon) arrived on time, were very professional, did a great job, and most importantly, left my yard looking great after they were done.
-
Great experience. Kylar, John and D are pros. They really communicated well and did a great job of leaving our yard in decent shape. I recommend Professional Gutter and Drain.
-
Professional Gutter & Drain has done an impressive job. The four guys led by David (David, Brandonn, Taylor, and Kyle) were all personable, hardworking and caring about their work, and our satisfaction in the job. Communication from start to finish with PG&D has been excellent. I would recommend.
-
Kylar and Devon did an excellent job replacing the underground gutter drain pipes in our yard. I highly recommend them.
Deonte and Taylor were on time, professional, friendly, and knowledgeable. They explained to me the situation with the blocked underground drainage to the curb. They explained what needed to be done to fix the problem. -
Would highly recommend using Professional Gutters and Drains for their gutter cleaning and tune up service. Brandon and his team were quick and efficient in clearing out our gutters and downspouts, as well as reconnecting a gutter that had slightly disconnected from the roofline.
-
We needed flashing replaced and larger gutters installed. Jake, Jeff, and Mason did a great job. The colors match the house perfectly. They were polite and professional, showed up on time, and got the job done. Very satisfied with their service. I have used this company before for other services and have never had a complaint.
-
Great experience all around with Professional Gutter and Drain. Thomas and Colby replaced gutters, fascia and downspouts while adding some additional downspouts to lessen the load of what was there before. They left no mess behind and gave my new house a much needed facelift. Would definitely recommend to others
-
Brandon P, Jacob R, and Scott came to the house even though it was a rainy day and took care of the job as described. They also found an issue when up on our roof and had the materials to correct it for us. They cleaned up and blew off our entire patio. Highly recommend!
-
Terrific work. Knowledgeable and skilled. Dustin immediately diagnosed issue that other companies could not, quoted clearly and scheduled quickly. Brandon and Cade were professional and efficiently made repairs with good clean up. Thanks!
-
Tyrell and Brandon installed new drain pipe from the downspouts to the curb. The arrived on time, and completed the work in a quick and professional manner. They planted grass seed and left the job site as good as new. Highly recommended.
-
Diante and Taylor showed up on time and were both extremely friendly and professional. Walked through the job and what I was requesting to be done and quickly got to work. They fixed my downspouts where the drains had sunk and disconnected, as well as fixing my sump discharge pipe that was failing due to previous owner DIY hack. They also discovered that one of the underground pipes was cracked and they completely replaced it. They had to dig up the ground and fixed and completely cleaned up the job site before they left. All the work was done for the quoted price, which was extremely reasonable. Definitely recommend this company and will be my first call in the future for any gutter and drain work that I need done.
-
Kylar, Devon and John did a wonderful job replacing our drain lines. They arrived on time, were polite and solved our drainage problem.
Would highly recommend this team and this company- -
The work is good overall, including new gutters and guards and the new downspout drains. There is one issue now, after the downspout installation, that was never an issue before. It took multiple calls to get them out to look at this issue and they have indicated they cannot/will not resolve. I don’t believe we should be required to hire a roofer to fix a problem created by the spouting installation. How can this company consider a job complete when there is an outstanding issue