Gutter reviews in Columbus, Ohio

Thank you for a job well done!

Adam and Scott nailed the tricky coordination, removing old gutters before our painters started, and installing new ones just a day after they finished.

Joe, Danny, and Josh installed our new system beautifully, taking the time to get a new coil when they found scratches in the material that had been sent. Danny even aimed my new security lights for me while he was up there! Bravo!

I do not recommend using this company. They say they specialize in underground drain repair. They were suppose to do a 2 hour job to fix a downspout. It turned into a 4 day job! They cut our septic line in 3 places! Still not fixed. Alan Chamberlain (supposedly the boss) will not return calls or answer emails. We had to turn the water off to our house 7 days ago. Still not fixed.

First I like to say that I do not write reviews that often, but when a company does a good job they deserve a good review. I highly recommend Professional Gutter and Drain. They were very professional and answered all my questions during my project.

A long story short I had a in ground pool installed last year and the pool company improperly installed the channel drains with no stabilization or anchor pins. My yard is sloped and the channel drains were just laid up against the concrete. The results of this was a washed out muddy pool with warped channel drains.

After researching several companies for a solution, Professional Gutter and Drain gave me the best solution to my problem. Professional Gutter and Drain worked with a separate concrete company I had selected and set the new channel drains in the forms. They then put a French drain around my pool with river rock and additional straight drains down the side of the house to the street. It was a big job, but they handled it very professionally. They came multiple time to the house to ensure the drainage fall was correct and to work with the concrete company.

I had several hiccups along the way with scheduling issues on my part, but Professor Gutter and Drain worked with me every step of the way with my schedule.

Allen, the drainage manage, was excellent and extremely helpful during the project. He called me several times to keep me informed and answered all my questions. He also visited during the actual project to ensure everything was going as planned. Thank you Allen.

Dustin was very helpful and answered all my questions when assessing my issue and providing me a proposal. He also visited twice to ensure the drainage fall was correct with the laser. Thank you Dustin.

The foreman on the job, Roger was excellent. He was very professional, personable and knowledgeable. Roger explained every part and changes of the project. He was open to any suggestions I had and we discussed them all along the project, this gave me reassurance about the project. The other 2 guys on the project, Schyler and Joe, were also very professional and answered my questions. The actual physical work was done over 3 days and those guys didn’t let up. They just worked continuously and the results were a great finished job. Thank you Roger, Schyler and Joe.

I couldn’t be happier with the job Professional Gutter and Drain did for my distraught situation. It has rained and everything works like it should with water drainage. Thank you again Professional Gutter and Drain for helping me and I highly recommend them for your gutter and drainage issues.

11/7/25 Brandon, Cade, Caden were absolutely awesome again! We decided to purchase gutter covers for our upper level this time, which we inquired about. They installed our gutter covers today, during rain, these guys cleaned out the gutters again before installing the covers. I can't say enough good things, fast, reasonable, ahead of schedule. Great communication, great company!

Great job by David, Isiah and Nate installing underground drain pipes (solid) for my downspouts. Had a new metal roof installed and needed my 40+ year old underground drains replaced to handle the increased flow. From start to finish the crew and PM kept me updated. David caught a problem uncovered while installing and came up with a great solution. The next day we had over 1" of rain and the water went where it needed to go.

Austin crew did a great job. All the crew were very professional in how they completed the job. Would highly recommend them for anyone needing gutter or drain work.

Taylor and a team member stopped by to assist us in figuring out the cause of our gutter backup. They found the issue and fixed it well enough to buy us a few more years before we have to pull up the drain to the street and reroute it around a large tree. The guys were super nice and very polite. Had a great experience with them and will refer them to my neighbors.

Horrible company that will basically steal your money. Hired to clean gutters and downspouts, spent more time in trucks on phone than working. Just blew leaves from gutters with blower, left a mess on ground and didn't clean a single downspout. If that is the type of gutter cleaning you want I am certain the neighborhood kids could do a better job for far less than these thieves charge. I would rate negative stars if I could.

Adam, your facts are inaccurate. Your company was to clean downspouts. Your crew member who returned to speak with the board, immediately said he had no authority to make decisions (as we were told). The owner or manager was supposed to attend. In fact, that crew left a gutter full of debris that same day after inspecting it. The crew member also told me how downspouts were cleaned. I can assure you with 100% certainty as I work from home in a front office that faces multiple units. Your crews NEVER removed or inspected a single downspout in the surrounding units. My neighbor commented also commented to me, that those guys didn't do much! Not just me who noticed the inadequate job. When the crews left, there were still bushes growing out of the gutters, that doesn't happen overnight. Your pictures, you sent pages of undocumented photographs, no indicated what unit, what was wrong, just pictures. Your crew members said that is how the system does it. Useless to say the least. While you might try to come across as a responsive company, your quickest response is from monitoring Google reviews. Because you sure responded quickly to my comments. Which you did that with the work you perform. I will not retract my comments and would encourage others to look elsewhere.

You stated, "We value the trust of the communities we serve and take the opportunity to make right where warranted." They are so important you send a crew that immediately states they have no authority to make any decisions, they are just there to listen. They didn't do any work, just listen. If a community is that important and is complaining about your quality, I think it would warrant a more appropriate response.

By the way, Margo just started managing this project this week. She has no firsthand experience with this situation she is simply relaying messages.

I’ve been using Professional Gutters and Drain for a while now, and they never disappoint! Diante has been part of the crew I’ve worked with, and he’s been amazing every time — professional, reliable, and always going above and beyond. These are truly my go-to guys for anything gutters and drains. Highly recommend!

Mike & Lou came out to deliver the bad news that I had a collapsed drain in my front yard. They were very patient with all (and I mean ALL) of my questions. They installed gutter extensions to keep water off my foundation until the new drain could be installed. They were on time and very professional (and so patient).

I guess my only complaint was actually getting the drain scheduled to be installed. They were booked up, so it took a few weeks longer than I hoped. However I also realize a company so high in demand must do great work.

So fast forward a few weeks and John, Blaise & Chance (and a ditch witch!) show up to dig up my front yard to install the new drain. Again they were on time and very professional! They went right to work, and finished in just a few short hours. I was dreading my yard being a mess for summer, but am pleasantly surprised at how quickly the grass is filling in (the 3rd photo was taken 12 days after the drain was installed). AND with all this rain, my yard is draining beautifully!

Great work by ALL of these employees! They deserve to be making top dollar! Hats off, thanks guys!!!

Working with this vendor was a positive experience from initial diagnostic work to determine that downspouts needed to be reconnected to underground drains, and some underground drain lines needed replaced. We especially appreciate Austin and Tarrell (sp?) completing our job the day after the snow fall. They worked diligently in the cold weather to finish our work

The entire crew did an outstanding job. They worked from the time they got here until the entire job was completed. Kind, courteous, and respectful. Exceeded my expectations!
I will gladly refer them to anyone who asks.

Deaunte, John and Isaiah ; did an excellent job replacing 65 feet of sump and downspout line. They cleaned up replaced everything. Very satisfied the work and a fair cost. The work was made more difficult by wet conditions, however they just worked through it. I would recommend them for drain and gutter work. Thanks for the good work. Jim K

Kylar & Devon, my crew for mine and nieghbor's drains for gutters and sump pump. They were very professional in our project. They explained the project before begining. They worked hard and quickly, obviously knowing exactly what to do to solve our problem. They finished in one day. They cleaned up the area after completion. We had a very great experiance and would definately recommend Professional Gutters & Drains for your projects. They are very reasonably priced. Thank you, Kylar & Devon.

I recently had a drain pipe replaced from the house to the street. The crew of Kylar, Chris and Devon were outstanding. I was impressed with their attention to detail and the quality of the work performed. I was equally impressed with the coordination of the crew and efficiency of which they completed the job. The project was completed in a timely manner and a reasonable cost. They lived up to the name "Professional Gutter & Drain".

Unbelievably effective. We’ve had our drains cleaned before but no way was it done properly. Look at the pictures and you’ll see what they extracted from one part. YIKES!! Worth every penny and they will be replacing piping soon to make this right. So glad we found them! Thanks to Diante and Taylor for giving such care!
Just finished having gutters checked by Caleb Mario and Brandon. They found no issues and cleaned and inspected in less than an hour. Thank you!

Update-Diante Cristian and Devin got the drains replaced and gutters attached and replaced everything with care! Thanks for taking away much of the stone!

We had an issue with a sump pump drain pipe that was not connected to the street. The guys at Professional Gutter & Drain were great! They were professional, quick and very easy to work with. Our issues were resolved and pricing was reasonable. I would highly recommend this company!

The best! Professional Gutter and Drain did such a wonderful job at my home. Austin sndt Terrell were wrapping up when I came home from work and walked me through everything they did. I couldn't be more pleased with all their hard work.

This company installed gutters onto my home with full knowledge that they would not function correctly either out of laziness or ineptitude. Now they just want to sell me more services to fix the issue that they claim exists, but did not bother to mention when they installed the gutters. After several attempts to have them correct the issue under warranty they have opted to just stop responding. I will now be forced to contract a new vendor to correct their work with 2 years left on the warranty before the side of my home and/or foundation faces permanent damage

I had a 20’ section of gutter blow off my garage. I called Professional Gutter & drain . They came out and gave me an estimate that was reasonable so I said do it. We had all that bad rain so it took about a week until they got to it. Jake , Jeff and Mason came out and had it done in no time. Very courteous and very nice. When I need the rest of my gutters done, I know where I’m going. Thank you guys for a great job.

The trio team consisting of both Brandons and Jacob were not only on time. But professional and highly efficient. They thoroughly cleaned my gutters in the midst of considerably high winds. Great work team for a job well done!