Home Services reviews in Columbus, Ohio

Lacking attention to detail. They had to come back today for a second time. They still forgot to mop the bathroom floors. Completely disatified for 300 dollars. I was also told different prices. This is a picture of shower after they cleaned the first time. I scrubbed one half of the shower to send the picture to Stewart. So, he could clearly see of wasn't cleaned.

The actual cleaners are great, but the business side is sketchy at best. I wish I would have never signed up but they won't let me out of my plan. The way the service plan was described to me was not what I signed up for. I've tried to put the cleanings on hold due to Covid cases, but they only put on hold for 90 days despite the status of Covid cases. This company literally has less flexibility and empathy regarding a pandemic and financial situations than the IRS.

AVOID AT ALL COSTS!!!! I had them clean my house and before they came out they did not inform me of their service contract. I informed them I was potentially moving waiting on a pending job offer for my fiance. They said as long as we moved out of the servicer area cancellation was not an issue. Now they are trying to force me to pay 4,000 plus dollars. I have asked to speak to the owner, the name of the manager who told me I could cancel, no response. The man I spoke to refused to let me speak to the owner and said "deal with our attorney." Holding someone to a contract when they are moving out of your service area is so awful. If you want to come clean in Chicago I will GLADLY pay you as I would have paid had we been staying. Also, they based my cleaning on 2 hours when they came out and the subsequent cleanings were 40 minutes so I was paying 200 an hour. When I asked about this I was told "If we are there for 2 minutes you get charged the full amount" What a joke. The man who spoke to me also told me he was recording our conversation without my permission. If anyone would like to see the e-mail stream so you DO NOT use this company e-mail me at johnlis10@gmail.com and I will forward you this correspondence I am glad you responded that way. People see what you guys are all about. And still was lied to saying it wasn't an issue if we moved. FRAUDULENT COMPANY!!!

I am in charge of my Aunt's Trust & after she passed her Ohio home needed a cleaning prior to listing it for sale. I contacted Maid to Satisfy & they accommodated my request quickly. The day of the cleaning they were on time & very adept @ their job. I would recommend them!

Maid to satisfy cleaning company is deceptive. Cleaning well until contract is signed and then service is less than professional. I have experienced several schedule changes, had cleaners leave several times before even touching some of the main rooms, including the master only to then show up with attitude about fixing their oversight. I’ve had to walk through and point out the same missed areas more than twice in one visit before actually cleaning the space and more often than not one crew member blames the other one behind their back. They are not equipped with the right products to clean a white kitchen sink or smooth electric stove so they have to use mine every time. It’s all very awkward. Their contract dating is also faulty, ends up tricking you into 13 mos of service instead of 12. I have spent so many hours fuming about their lack of professionalism that it was not worth their time cleaning or my time babysitting them and certainly not worth their high price. I have since found phenomenal cleaners for much less.

This review is not about quality of service, but rather about the high pressure sales tactics I have never seen with this type of service before. Also, be aware that the cleaners they sent to my house were in high school and told stories of working 8am - 11pm. I thought there were laws against that in Ohio.

I requested an estimate and probably was only half listening when they said they would clean that day as well and the rate would be $149 an hour.

They arrived to do the walk through and estimate within the window but close to 5pm. The cleaners were young, but professional and answered all my questions about their process and products they used. (So far so good.)

They estimated that it would take 4 hours to clean my home - which I thought was a bit high - but that's about how long it takes my husband and I to do it.

Here's the catch if I signed a 1 year contract the price would be about $300 per cleaning. Without the contract it would be about $600. ($300 is around what I've paid for other one time cleanings.) Now for the real kicker, I was expected to have my house cleaned right then, starting at 5pm. I asked to speak to the manager. I was willing to have my home cleaned on a different day, but she would not even discuss it, even though I made it clear that they would not get my long term business if they didn't.

Bottom line - I paid $75 for the estimate.

I was not comfortable with signing a contract for this type of service. As others have said the first couple cleanings would probably be good, but with you locked into a contract there is no motivation for the company to continue provide good service. I find the difference in price for contact/no contract to be way out of line. All that money is pure profit because you know they aren't paying high school kinds more than $15 an hour.

They responded promptly to my inquiry and gave me an appointment very quickly. The two ladies that cleaned my apartment in general did a good job but I felt the service was pretty expensive for quality of work. I paid almost $200 to clean a 1,100 sq ft apartment which is insane. Plus they cleaned the kitchen/sink but left the dirty dishes in there! When questioned, I was told that would be an extra charge to wash the dishes. For the price, I expected the full service.

We hired Maid@Satisfy for a one-time, deep cleaning. I was told the approximate cost up front and it was very close to what I was charged. They didn't make it to all of the items on my list in the 2.5 hours I planned for, but they did get all big stuff (light fixtures, baseboards, etc.) I can't do. They were a little pricey, but were able to come right away and were very professional. I probably wouldn't use them regularly, but for a deep clean 1 to 4 times a year, they are great.

The ladies who came to take care of our house did a beautiful job, and they did it so quickly. They were both really kind and friendly, and the whole process was completely easy. I would highly suggest this service. Thank you so much!

I recently hired Maid 2 Satisfy for a deep cleaning service, and I was thoroughly impressed. The team was punctual, professional, and incredibly detail-oriented. Every corner of my home was spotless, from the kitchen to the bathrooms, and they even handled some tricky areas I usually struggle with. Their customer service was friendly and responsive, making the entire process seamless. If you're looking for a reliable and efficient cleaning service, I highly recommend Maid 2 Satisfy!

Absolutely amazing work!!! Will schedule with them going forward! Extremely thorough and very professional! 100% satisfied with every cleaning! Thank you so much for all you do!

M&W cleaning has provided excellent home cleaning services for my family. They have exceeded expectations and we are very pleased with their services.

very friendly hard workers

They do a phenomenal job. Worth every cent.

Amazing company. Always on time, professional and they do an excellent job!

I highly recommend this company, very pleased with their work. I have used other companies, none like this. Happy customer.

I love this company! The ladies are fast, organized, and do a much better job than anyone else! My house always smells so clean after the ladies have been here. I highly recommend them!

The level of detail the team used to do our deep clean was to notch! We've had cleaners over the years and never had this attention to detail. We are very happy with the results and you will be too! Thank you so much!

M&W cleaning service is phenomenal! They are 5 stars, professional, honest, extremely detailed and friendly to our family. Always on time and extra helpful! We are very lucky they them in life!

Not only did the team do a fabulous job; they fit us in within 48 hours.

Our family was moving into a new home and upon getting ready to move in we found the house was left an absolute disaster. Within 24hrs they were there to provide an estimate and the next day they carved out the time in their schedule to get the job done for us! We had heard good things, but we were BLOWN AWAY with the teams attention to detail, speed of work and ability to get the job handled quickly and efficiently! We will definitely be hiring them for ongoing cleanings at our home!

The cleaning crew did a wonderful job on my home!! Very efficient and clean. We will definitely be using their cleaning services again!