All reviews for Dan The Gutterman

Have had to call this business weekly since October to find out when they were going to come back out and look at the drain issue they found during their first trip. Have left countless message on voicemail, those calls are never returned. Have talked to multiple staff and both supervisors. One supervisor said she would keep her file on my desk and make sure they can put. The other apologized and told me she would talk to Dan and get back to me. Shockingly, neither followed up on their promises.
Might be the worst customer service of any company I have ever dealt with.
I will have to start the search for someone who can fix their mess.

I called and made an appointment with the company to come clean my gutters as we justoved to the state and the area. They seemed to have had good reviews.They showed up a week late and while we were not home I reviewed the cameras after they called me to ask how service was I said they never showed up -i reviewed the cameras afterward and saw they were here for 15 minutes and they came in an unmarked van. They never called to let me know the date and time. They did not provide the services paid for. Which they make you pay for in advance!!! There have been multiple phone calls and emails and no response the gutters are still clogged and the issues I called them for have never been resolved. I have stoped payment as they obviously subcontract the work out. I am very disappointed and would never recommend this company avoid them at all cost!!

First of all thank you for cleaning my gutters, I'm only assuming you did a thorough job from the amount of debris and gutter junk you left in my yards, driveway, flowerbeds, and neighbors driveway. The crew just blew off my walkways and anything on them went into the yards or my freshly mulched and manicured flower beds( reminder this service was done on July 3rd). Thank you very much for the extra yard work and clean up that you left the day before a major holiday. I would have to think this has to be a mistake because there is no way you could have a reputable business and operate in this manner, though I wont be using you again to find out.

Update: I scheduled for them to come back and look at the issue like the company suggested however, once again their service was nothing but a disappointment. They were supposed to come back last week at some point Monday -friday (they didn't give an exact day or time) to check out the situation, but they never showed up and didn't even have the courtesy to call to say they weren't coming. I'm highly disappointed. Now I'm stuck flipping the bill to have my gutter checked out to fixan issue that I did not have until Dan the gutter man cleaned my gutter.

Im not sure what happened when they were here to clean my gutters however what I do know is that my gutter is still overflowing like it's still clogged and is now leaking down the side of my house when it wasn't doing that prior to their cleaning service. When I called to discuss the issue, the receptionist was quite rude and irritated. She told me that there could be many reasons why my gutter is still overflowing and now leaking down the side of my house then told me to send a picture so they will look at it. At this point, I don't trust them to come out and look at it. I want to make people aware of the fact that if you decide to receive service from Dan the Gutter Man that you must keep your expectations extremely low and know that you are throwing $200 away.

I am a neighbor of someone who used this company. Not only did they not have the decency to knock on my door to tell me they were going to blow debris all over my cars, they left my neighbors yard a complete disaster. I went out and asked if they were planning on cleaning the mess up in my driveway and side yard, I got a pause and he said yeah I am going to blow it into the grass. They had zero intentions of raking and picking all the debris up. In the end, I told them they needed to clean it up and it was ridiculous to leave a mess when they claim to remove all debris and haul away. I'd recommend not wasting your money on this company that does not complete the job correctly and will leave your yard a complete mess.

*This is an update to state that multiple weeks later they have not only not actually gone through with the requested refund, it is been impossible for me to get indirect contact with them again and the estimate that I got for repairing what they had destroyed was $422. I am out just short of $600 because of this company. Never use them. I am already considering legal counsel.

I called them for a broken gutter that was falling off. They forgot about me for 13 out of 14 days in their window, I had to call them the Friday before the last day (Monday) showed up on day and then broke the gutter more. It was sagging in the middle now it's broken off on both ends.

I'm currently fighting to get my money back. I will never go to this company again. Unprofessional from top to bottom.

Dan came out gave a quick verbal quote and said he couldn't put new gutters on our garage. We set a date the 24 th . He text once the 5 th and said he could do it that day but we were out of town so we agreed he would do it the 24 as originally planned. It's the 24 th and no call no show. No integrity . 0 stars

Absolutely pathetic level of service. Called this company over 2 weeks ago to schedule an appointment and they stated that with the rain that was upcoming it was hard to say but they would give us a call and plenty of warning before they came out to our house. Perfectly acceptable, and one week went by with no call. Another week went by and today in the middle of the work day we got a ring on our doorbell, and Dan and his crew decided to show up with no call or warning at all. Proceeded to slam their ladders all over our siding and walk all over the roof causing myself and significant other to have to take some time away from our remote jobs due to the noise. After the crew finished up and rushed out we went outside to find they had blown the leaves away in our front yard, but decided to not even touch the leaves on the side of our house next to our neighbors, or in our back yard. Couple pictures below for some context. Looking through the reviews it appears this has happened to a few others as well. Guessing the 5 star reviews are either Dans crew, or their friends and family. Be careful if you choose to use this company. Definitely will do my best to forget this company's name, let alone consider using them again.

Edit: Suzanne, I'm good. Don't want your crew stepping foot on my property again.