Landscaping reviews in Columbus, Ohio

Great experience with Strader’s Garden Center at Riverside. Staff Sandy was so helpful. She waited patiently for my son to pick up his plants

Referred to as the "flagship" of Strader's, this location has a very diverse and unique selection ranging from perennials to indoor and Weber grill accessories. It's tied with the E Broad St location as my favorite place to shop. If you haven't been here before, I definitely recommend stopping in!

Had a fun little trip to start our (her) herb garden this summer. Couldn't track down the citronella geraniums (helps keep the bugs away from our patio), but someone working there knew right where to find them! Beautiful place with beautiful staff ❤

Very disappointed in this location after spending thousands and thousands of dollars there over the last few years. I brought this flower home Saturday the next morning it looked like this. Called and no one called me back. Stopped in & spent another $300 today on additional flowers & the general manager would not even come out & talk to me. In fact the woman that helped me was pretty much like "sorry about your luck you should have brought the flower in" However, I was planting this and many other flowers & just decided to plant something else there instead & threw it away. I took a photo in & showed them along with the receipt. The very receipt that showed that I spent hundreds of dollars on that day as well. These New Guinea impatience cost me only $20. I'm not upset about the money, I'm upset about the lack of common sense applied by the employees at this location regarding this transaction. Very bad optics I must say. I brought in a receipt that indicated I spent hundreds of dollars last Saturday, today I spent hundreds of more dollars. The general manager would not even speak to me about a flower that perhaps cost them $3 but stands to cost them thousands in future revenue.. I will definitely be going to Oakland Nursery & Hoover Gardens from now on for personal & business purposes. This is the first review I have ever completed. I am so irritated that I had to do this and make a whole "thing out of it". I own a small business &, I would imagine that Straders was a small business at some point as well.

They have a great selection of indoor and outdoor plants, but their customer service leaves a lot to be desired, and their prices can be very steep.

I went in today and there were a lot of employees working, setting up the store for spring time. Not one ever greeted or asked if I needed help. When checking out, the cashier would’ve said nothing if she could. There is very little appreciation for their customer base, which now a days can really set a business apart from others.

Their plants are top notch and look great, however, nearly every indoor plant is double the price of what I can buy somewhere else. The only reason I purchase indoor plants from here is due to their selection. They have many things that I cannot find somewhere else.

The experience I had today may have ended my days shopping at this nursery. There are others, like Oakland nursery nearby, that have a similar selection, and better customer service. They leave a lot to be desired and can improve a customer’s experience very easily if they wanted.

Great prices on Xmas trees. Half the cost of what Oakland charges. Friendly staff. Bought trees here two years in a row.

I went here for soil but there were out of almost everything so instead I purchased a Nephthytis, Alocasia Silver Dragon and a Snake plant. Brought them home and went to start wiping them down (I like to gently clean the dust and dirt off of new plants I acquire) and upon doing so on the first plant (alocasia), I spotted the dreadful mealy bug under one of the leaves. Checked the second plant, more mealy bugs and checked the third briefly and saw male mealies flying around the leaves.
I understand that these things happen sometimes but I feel like inspecting their plants is within reason and could at least prevent the mealy bugs from infecting a bunch of others too. Super bummed because they do have a good variety and I was excited about the ones I picked out.

The lady at the register who was not friendly at all, either day I visited. I went back the day after I purchased the plants to return them because I have a lot of healthy plants at home that I didn’t want to risk infecting.

The cashier called for the manager and she was also not friendly at all. I told her what happened and she said nothing to me, just began pulling the plants out to inspect them. I had cleaned the first one off already so I assumed there might not be any on that one, I left the mealy bugs on the nephthytis and I didn’t bother thoroughly looking at the snake plant because I saw males on it and it was sitting next to the alocasia on the shelf. She did issue me a refund but there is no warranty on house plants (per the receipt) and she seemed very reluctant to issue me the refund so I wouldn’t count on any sort of assurance from this place if you buy plants from here and take them home. Regardless of what is wrong with them.

Inspect your plants thoroughly from here before you decide to purchase to avoid the same experience I did.

Spent $500 at Strader’s Garden Center on Riverside Dr. 
While loading the plants I realized I needed several plastic bags to protect my car. The cashier waved me off—“Five is what you need. It’s more than enough”—and walked away. This dismissive attitude echoes other reviews that call out rude staff at this branch.  
(Receipt snippet attached for authenticity.)

I know almost nowhere that can compete with how amazing this straders is specifically. The staff is amazing, the person helping in the greenhouse helped me find my dream cactus, and the cashier made sure to package everything well and got us plastic took keep it together as well. The houseplants selection is the best for the price and quality. This is where you should buy!

Pre mothers day shopping spree with my daughter and what a pleasant time we had until checkout. There wasn't a price tag on an item. The cashier was disrespectful tells my daughter he can't ring it up without a price tag instead of him requesting a price my daughter decided to go get the item with a price tag; however, as she's on her way he says "make it quick!" She came back he's still disrespectful by not bagging our nonplant items. I inform him I will not be disrespected I need bags and to be very careful how he talks to ppl because you may get what you want. He then realizes he messed up. He was disrespectful to the customer before us, telling her she can't take a basket out the store how is she to get her plants out. This may be a rule however how you talk to customers is everything. An elderly lady who was in the wrong lane for the checkout line was chastised and told to go to the end of the line, again how you talk to ppl goes a long way (cashier in lane 2). He was at register 3. I hope this is addressed due to my daughter and I have shopped here several times; however, I have no problem with changing nurseries. Pre-mother's day and this is how we are treating ppl or anyday. Being less than respectful is not appropriate

Honestly, I have no idea what kind of a day other people are having, but I got some of THE BEST customer service when I stopped by Strader's today. I was greeted, approached, and asked if I needed help by every employee I saw. Not only that I had questions about a variety of different plants (Yucca, Monstera, Bonsai, Succulents, Begonias, and more) and every person I spoke to was incredibly knowledgeable, kind, and informative! I forgot the lovely blonde gentleman's name, but he and a coworker with shorter teal hair and glasses were amazing and answered all my questions and gave plenty of encouragement and advice. My opinion is that if you need help, you have to ask for it. Yeah, you should still be greeted and asked for help, but in my experience with customer service: not a single soul wanted me to say hi and ask them if they need anything and would have preferred to be left alone to shop. Idk I think a lot of people are getting their tightie whities in a twist not being catered to hand and foot, but that might just be me. 🤷‍♀️ Only doing 4 starts because there is some legitimacy to the prices on some plants, but not all and not every product are over priced and rare plants are called rare for a reason and COVID surely didn't help that either with the uptick in demand as new plant parents popped up left and right.

My advice: Just ask if you need help and continue asking questions until you find the person with the answers. You might have to ask a couple employees, but they are so nice and knowledgeable. I have no idea what kind of a day these other people were having, but I think it may be more of a them issue than one with the customer service here. Just my two cents on the matter. 🤷‍♀️Also, they just have so many cool plants, it's a wonderland in there!

Es mi tienda favorita desde 2001

كل شي تحت سقف واحد للمنزل عدد أدوات كهربائية سباكه بويه الأسعار مناسبه جدا

👍👍👍👍👍👍

Husband wanted plywood

Quick service

Don't remember

good place

Got what cha need

The worst customer service ever!!!!

A fav for a DIYer like myself.

Convenient. Packed.with stuff for.the holidays. Too packed.