Reviews of local pros in Dublin, Ohio

Konstantin and Jalen were fantastic! Very respectful, knowledgeable and kind. I will request them for my next service. My carpet looks brand new and smells amazing. They cleaned my living room, bedroom and hallway and it took less than an hour. Most other companies take hours and hold up your day, but not Stanley Steemer. I will recommend them to family and friends. And the cost was very good.
Thank you Jalen and Konstantin!

I completely get that my carpet was in bad shape but after it dried I notice brittle spots all through the carpet making it feel worse than before they cleaned it. Plus after having my windows open and a fan going the smell was overwhelming. He suggested after having it done multiple times it should lighten up. I just wanted it cleaned right the first time, but thanks.

They were amazing. Protected the house and were very knowledgeable. We have two dogs and they work it out for them to be in a room they we moved them so they could do that room. Even talked to our neighbors about having their vents cleaned out. Very kind individuals

Highly professional. Detail oriented. Process focused. From start to finish our service person was amazing. I have never used Stanley Steamer before. After this, I will definitely use them again. Also, the value for what it would've cost me to do it myself was very reasonable. Thanks to your team and most importantly our service person who has a high level of work ethic🙏

Sean and Jalen did a wonderful job cleaning our carpets and furniture!!! They were professional, respectful, friendly, hard working and knowledgeable about each product and service. I look forward to them returning in January. I genuinely hope our paths cross someday soon because I truly enjoyed meeting them and our conversations!!!

Such a great experience. Very friendly and professional! They talked about the service and final price upfront and asked all of my questions. They were great and understanding with my two young children there and they reassured me that the cleaning solution was safe and made sure to be careful when treating the carpet around the toys and beds. The carpet immediately looked better and they were very efficient. The carpet looked great and it didn’t take them very long to complete.
Once they were finished they asked if there was any part I wanted them to do extra and walked me through the drying process. Paying was easy and they tidied up the space before they left. Both guys were friendly and laughing and made the experience enjoyable. Highly recommend using them and my family won’t use anyone else

Ricky was great. Professional, efficient, and very effective. He did a good job of explaining the process and setting expectations. He gave us great advice to help maintain the floors. The results are stunning. We will definitely use this company again and will ask for Ricky if he’s available.

Connor and Brandon did an excellent job with my air duct cleaning. They took the time to thoroughly explain the entire process before getting started, which made everything clear and simple. The cleaning itself was done efficiently, and they were very professional about keeping everything neat and leaving my home just as clean as when they arrived. The whole experience was smooth from start to finish. I highly recommend Stanley Steemer for air duct cleaning. Thank you, Connor & Brandon! 😊

Jeffrey did a great job cleaning our carpets! He was very thorough and gave me tips on how to keep the carpets clean in between cleanings. The whole process was very easy and professional. I would highly recommend Stanley Steamer to anyone in need of carpet cleaning!

Jalen and David did an amazing job and gave great customer service. My husband and I had 3 rooms, our hallway and steps cleaned. They explained all the steps they were doing and the after care. Definitely recommend. Thank you guys

The individual came out great job. Most important he was honest and straight forward in my question. Due to this I have scheduled for this company to come out and clean all or rest next year spring. If able would prefer same person if possible. He even gave recommendations for better performs, which is a plus. Thank you standby steamer for your service to me.

Christopher and Konstantin was an excellent team. Quick, efficient and courteous. Carpets and sectional were cleaned and sanitized and they look and smell like new. Thank you so much!

Average.
They came in through my garage and left the whole tiled breezeway from the garage to the house completely wet! They threw down a wet floor sign.
I had to dry the whole thing with towels and a mop or it would have turned into an ice rink.
The carpet on my stairs had basic dirt spots, that I got out myself with a spot cleaner.
They didn’t get out the rust spot in the bedroom which was a very small, light spot to begin with.
I will work on it with my spot cleaner.
Overall, not delighted for $270 for stairs and 1 bedroom, a hall and an open rec room. It maybe looks a little brighter.

Will I use them again?
Probably not after the mess they left me to clean up.

I am extremely disappointed with the level of professionalism and service I received from Stanley Steemer.

My appointment was scheduled for a Saturday floor cleaning. When the technician arrived, I was informed that his equipment was broken and that the service could not be completed. While things happen, the real issue began with the rescheduling.

I explained very clearly that I work all week and needed an appointment after 4:00 PM. The technician specifically told me he would work around my schedule and make me his last stop, arriving after 4 PM. Based on that assurance, I agreed to reschedule.

However, on the day of the rescheduled appointment, the technician showed up at 2:00 PM, while I was still at work. When I contacted customer service to explain the situation, they placed me on hold, contacted the technician, and then told me that he denied ever agreeing to come after 4 PM. This directly contradicted what was clearly discussed and promised to me.

At that point, the lack of accountability, miscommunication, and unprofessional handling of the situation was unacceptable. As a paying customer who made multiple attempts to accommodate their schedule, I felt completely disregarded.

This was, without question, one of the worst customer service experiences I have ever had. Between the broken equipment, failure to honor a scheduling commitment, and being told conflicting information, I have lost all confidence in this company. I will not be using Stanley Steemer again and would not recommend them to anyone who values reliability and professionalism.

Jakeem did an awesome
Job, he came to my house last time and I was so happy to see him again. He pays attention to details and he has a great attitude even though I had a big job!! I should say challenging, 4 dogs, 2 of which are puppies!! Need I say more??? Lol

Dwight did an excellent job cleaning my carpets today. He arrived right on time, explained everything clearly, and made sure I knew what to expect. The carpets look great and the whole process was smooth from start to finish. I really appreciate his professionalism and the quality of his work. Great experience overall!

Thalia was great!!! Very knowledgeable and professional. This is my first time using Stanley steamer Adam come in because our puppy had an accident in the master bedroom at this point in time. Everything looks awesome and smells awesome.

Deandre showed up earlier that scheduled, which was great!!! He accessed the fabric of my sectional, reached out to confirm with dispatch best method to clean, and he got started. Two hours later, the unit was back to brand new. He was extremely courteous and detailed on the process and cleaned up the area where he worked. I would highly recommend him and Stanley Steemer for your cleaning needs!!!! Excellent work Deandre!!!!!! And in the pics, pillows are up air drying from the cleaning.

Christopher and DeAndre arrived on time, answered my questions, and immediately got to work. We had two rooms with some stains and they took care of those and made the rooms look great! They were professional and courteous and advised me on caring for our carpets in the future. Highly recommended!

Kenyatta was so kind, efficient and accommodating. My room looks so nice and fresh after his visit. He was helpful with working around my hyperactive puppy. Would definitely recommend his services to anyone

It was easy to schedule an appointment. Jeremy and Christopher did a great job and were very polite and respectful. Jeremy took time to explain the process and the issues that were discovered. He provided helpful advice and we chose to install a UV-C dual lamp. I would recommend them to my friends.