Reviews of local pros in Dublin, Ohio

Bennie did a great job, but beware! The website says there is a $99 fee that will be credited back to you for parts and labor, but according to him, that $99 is a trip charge that you do not get back. Definitely fraudulent advertising!

Great service, professional, friendly, and efficient. Thank you.

Second service call for 10 year old Maytag washer with intermittent problem. Very thorough inspection and diagnosis but not worth $600 repair. No charge for a second service call. Very satisfied with the service provided and now shopping for a new washer.

Nick was great. Explained everything he was doing and made sure we knew what was happening. Very professional!

Didn't show up, no communication, you can't talk to anyone, this Tuttle Crossing address is the former Sears Department Store - closed long ago. Other than that it was a great experience. I gave 1 star because it's required to post.

Bennie was quick and efficient, ordered the required parts, then installed the parts in a timely manner.

He was very kind, professional and knowledgeable.

As usual, Chris did a great job servicing my washer and dryer. He was very thorough and answered all of my questions. I hope I get him again next time.

Made appointment for services on our washing machine. They gave us a date and a window from 8-12noon. No one ever showed up or called to let us know.

Awesome! Washing machine is working nicely.

Had a great experience with a really great technician. Brandon was super kind and personable, very competent and informative.

I was very upset that I had told the schedule person that I had to cancel due to needing a Monday repair
They said we can reschedule you but didn’t tell me I had to do it through and
Very disturbing now that I’m not covered for replacement
The man however couldn’t have been any nicer and tried his best to be helpful
Would use him again

Professional......Personable......Repair was completed in a timely manner. Benny L. would get my recommendation if you need your appliances repaired. Fair Price...

Paid $130 for them to show up an hour late and say we don't know what's wrong.

Bennie visited our home twice, the first time to diagnose the problem with our oven and the second to install a new igniter. Both times, he was professional in his work and cheerful in his manner. He was the model that we wish all other repairmen and technicians would follow! 5+ stars!

Took day off from work for appointment to repair washer and no one showed. Two hours after appointment time I contacted them and was told by virtual assistant that I would have to reschedule. I declined and would not recommend them. Wasted a day.

Zero stars...I provided specific problem and also provided model number and serial number to enable tech to come out prepared to fix my washer! Did not have part nor did he communicate that he would probably not have part to fix on 1st trip. I scheduled Sears over Jack's appliance because I was led to believe they could fix today but they could not. Plus I mentioned that Jack's tech said he could come out Monday and fix for $280 and tech said over phone it was the pump. I felt mislead and taken advantage of!!

The experience with Sears repair service was terrible. I will never use them again.
They only use AI to communicate. It is impossible to talk to a human.
No show appointments and very high prices.
The repair man ( Eric )was very nice.

We have never had a service professional that worked so diligently to help us.
Gregory went above and beyond to diagnose the source of our problem. All parts of the refrigerator were inspected . Thank you, Gregory for your very capable and excellent service! You totally amazed us!

Ben was prompt courteous & professional.
However, the issue isn’t resolved. The F8 & E4 are still sounding an alarm

Eric has exceeded my expectations.

He arrived early and completed diagnostics and ensured that I understood my machine problem.
I would recommend Eric to my friends and family.

Great work ethic and excellent communication skills.