Plumbing reviews in Grove City, Ohio

Called about an issue in our leach field, Jesse came out the same day and was super duper helpful and took the time to explain the situation and give ideas for how to fix it. The consultation was free, so we ended up not needing to pay anything for his expert advice. Will definitely call these folks if anything happens in the future!

I called Chuck's septic and they came out literally 20 min later. They helped me service my Septic needs, I had a bad outlet and they told me what I needed to do to make my situation better and real nice guys that came out. I will be using for my septic needs in the future.

Seth and Skylar cleared our drain and fixed a leaky faucet in the bathroom. They worked together seamlessly and cleaned up the area, better than they found it! Would highly recommend this company and will use them again if needed.

Jesse is awesome. Very friendly and professional. I called because we thought we may have a blockage in the leachfield, we had just purchased a home and never had septic before. He came out and flagged where our leachfield was, which was great because we had no idea. We ended up not having a blockage but he did give us some recommendations on what we could do to help our situation and was even able to give me a rough estimate of how much it would cost if we decided to make the improvements. He even took the time to go over some septic do's and don't's.

I would like to communicate my positive experience with Chuck’s Septic Tank, Sewer and Drain Cleaning, Inc. After having water backed up in my basement several times and calling numerous other plumbers, no one could seem to locate the problem. The City of Columbus came out twice, as well, but they could not find anything wrong. Every time we had substantial rains, the water would back up into my basement.

Finally, I called Chuck’s Septic Tank, Sewer and Drain Cleaning, Inc., and they found the problem right away. They found the lines were never connected at the street, which was causing the water to back up into my basement.

I can’t say enough good things about this company. They are very knowledgeable, efficient and fair. They did a great job and I would highly recommend them to anyone.

We have used chucks septic service in the past always do a great job, thanks to Lee our driver very professional explained every move in detail would highly recommend thank you Lee

***FRAUD. SCAM. DO NOT TRUST. STAY AWAY***

Horrible service. They came out, but didn't clear the drains properly. They came back out and then charge the full price AGAIN plus additional service fee! Just to finish the little bit of work they didn't do the first time. Then I speak to their office, they sais that's mistake, so I pay them, and now months later I receive aetter demanding additional payment.

When I called the scheduling person was friendly, professional, and informative. The technician who came out, Justin, was professional and friendly and worked very hard digging up the cap to our septic tank. He did a great job!

Honestly I am beyond amazed on their level of service from Jesse and team. They have constantly gone above and beyond for me on multiple occasions and I will always recommend them to anyone that is in need of their services. Amazing team and always willing to help and be there anytime any day. Definitely recommend these guys.

I watched the septic pumping tech / driver (O somebody) perform this work from my second story office window. They didnt know i was watching. The man did a great job and was thorough in the way he cleaned out the tank inspected everything for proper functions. We will use and recommend this company again!

I called with an emergency on Friday at 1pm, not only did they answer on the first ring but the had someone out within an hour. They had to clean out the main drain out of our house that was blocked and backed up causing problems. This is the second time i have used them and am completely happy with the service. The two man crew that showed up were professional and put down protective blankets so my Trex deck wouldn't get scratched. Thanks again.

UPDATE***

Jesse contacted me about my initial review and bent over backwards to make things right. He took the time to explain how my particular septic system works, how it's set up, and the Do's and Don't's. It was only 24-48hrs later that the Riser Install was complete. The Tech showed up and graciously apologized for leaving the motor unplugged. My System was serviced, repaired, and operating the way it's suppose to operate.

The work performed by Chuck's Septic is very impressive. Jesse explained the miscommunications at his office, and accepted responsibility for the mis-steps (Rare these days for anyone to accept responsibility for anything - But that helped me to learn about Jesse on a personal level. Definitely a guy that is easy to respect. His integrity out weigh's the mistakes that were made, and that goes a long way with me). I will gladly continue using Chuck's Septic just because of how Jesse handled my particular situation and the excellent job that was done.

I used the word "Incompetent" in my initial review. Jesse and his tech's are nowhere near "Incompetent". Job Well Done!!

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This experience is Staggering! I don't get this "Company" - at all!!

We closed in a new $330k property on May 10th, and scheduled a Service Call with Chuck's Septic Service for that day. John came out to do an "Inspection" and started his "Doom And Gloom" pitch right off the bat. His pitch was so damning that I stopped everything, contacted the realtor to inform him that it was time to call my lawyer!

John returned to replace the motor ($1200), and all the sudden his story changed. John sold us on the "Service Contract" (totally useless), and then he left. No follow up call for pumping the tank, no follow up on scheduling to get the tank pumped, and no scheduling to get a Riser installed.

It has been 45 Days... Finally we get a call to get the Tank pumped out. A different Service Tech shows up to inform us that HE CANNOT SERVICE THE TANK because Heather in the front office should not have sent him to perform a service before a Riser is installed. While the second tech was here, He Unplugged The Motor And DID NOT PLUG THE MOTOR BACK IN!! The aroma of RAW SEWAGE began over taking the house, and other parts of the property where we were hosting a gathering.

When I discovered the motor was unplugged, I lifted the lid and discovered the "Service Tech" knocked loose rock down into the opening of the Septic. I plugged the motor back in and the aroma of raw sewage filled the house!

This "Company" is the WORSE! No one can be this incompetent. Come on, these people do this service for a living, right? How can they be so incompetent?

They arrived on time, diagnosed the problem, gave us options, and did the work quickly. The price was reasonable and the cleanup was thorough. Very, very happy with their professional response. If need be, we will definitely use the again.

Lamar and his partner (sorry, can't remember her name) were super cool and friendly. She explained everything really well and they were very efficient. Quick and painless! Thank you!!!

They came the same day. We had an issue that needed immediate attention. Could not get anybody to come. The guy (Jerrod) was very nice and knowledgeable about pumping out the system. Also the drain was plugged up. He also got it unplugged for me. Did a great job. The company is in Grove City. Gave us an eta. Of when they would be here.

Outstanding service in an emergency,

Unfortunately, I needed multiple services performed to get a septic system working. It needed located, drained, jetted and a riser installed.

Without going to far into the details, these guys saved the day. Every person I met or spoke with was courteous and professional, truly exceptional service.

I had several companies out to take a look at our situation. I had “anywhere from 1,500 to 5,250. One of Chuck’s guys came out and found a less invasive solution that fixed the problem immediately. He was definitely more interested in finding a solution then selling us a completely new system that was unnecessary. We will definitely use them again going forward and would recommend them to any of our family and friends.

After two no shows from other companies, I found chucks septic. Not only were they one of the lowest priced, they showed up within 24 hours. The receptionist was very polite and had a clear understanding of my frustration. When they arrived they inspected the job and got to work promptly, even explaining how our system works (new house). They only left after making sure everything was in working order. Will use again in the future!

HIGHLY RECOMMEND Chuck's Septic. The company went above and beyond for us, and did their best to help us meet home sale deadlines. Our request for help was already a favor in and of itself, but Chuck's did us one better, and went beyond the favor and gifted us with more help than we ever expected. Thank you so much to Chuck's Septic, and to Rich and Jesse especially! Will definitely be giving them repeat business!

The 2 guys that came out today were very professional and determined to get our drains cleared! We've had 2 other companies out in the last few weeks without results. So thankful we called Chucks! Hopefully we'll never have that type of backup again, but at least we know who to call. Thanks guys!

Great service, quick and efficient. Met them on a Tuesday, they were out that Thursday to fix.

Chucks saved me from another company trying to overcharge and feed me misinformation about the state of my septic.