All reviews for Bartels Heating & Cooling

Called around to find a hvac company that still works on heating oil furnaces and landed on Bartels. The lady who answered the phone was friendly and explained my options and price for a service. The technician showed up was nice as well. He answered all my questions and was professional. Would definitely recommend them

HIRE THEM!!!👏HIRE THEM!!!👏You will be SO glad you did!☺️ And, ask for installers, Jesse and Keith!🥰 Jesse and Keith just finished a week long installation of three new furnaces and three new air conditioners at our new (19 yr old) home. We’re thrilled with their work and with the HVAC systems. Jesse and Keith worked hard every day, meticulously removing the old systems in our three-story home and installing the new systems. It was a huge amount of work, indeed. Yet, they came to our home every day with a GREAT attitude and a GREAT work ethic. Jesse and Keith are highly experienced, incredibly knowledgeable, and VERY respectful,… to us as homeowners, and also of our property. We’re truly delighted that we are now lifelong Bartels heating and cooling customers. We LOVE supporting small local businesses. Matt, their salesman (an HVAC installer for decades) is very smart, articulate, super knowledgeable, and highly responsive to your calls/texts. Yet, he is NOT AT ALL pushy. We were SOOO impressed with Jesse, Keith, and BARTEL’s, that we decided to have Matt come back to our house and give us a bid for a mini split system for our garage. We will have that installed this summer by Jesse and Keith.🥇🥇🤗💙💙 Thank you for being such a great business and employing such incredible people!!!👏👏👏🥰
We HIGHLY RECOMMEND Bartels!

First contact with Bartels was very friendly, professional and accommodating! My husband "raved" about how nice the guy was that cleaned the furnace. He was even more excited to learn that gentleman was able to assist us on a minor repair!! Now, that's GOOD SERVICE! We have Bartels on the top of our maintenance list! BLESS YOU and Your Business!!

My furnace went out during the heavy snow period this year. Scrambling for someone to come repair it was like looking for a needle in a haystack. Bartels was able to get someone out the same day! Nick and Jim (the two technicians that completed our service) diagnosed a faulty control board (my furnace is 13yrs old and out of warranty), were able to quote the part and labor before ordering it, got it on order for me, picked it up from the supplier, and came back to complete the repair the same day. They were clean, polite, and knowledgeable. I spoke with Paul on the phone to coordinate their visit and get regular updates if anything changed while they weren't at my home. He was similarly competent, kind, and polite.

Last of all, as a homeowner, I think we can agree that none of that would have mattered if the price they gave me was unreasonably high. This wasn't the case. I felt that the cost of the repair was very fair for the work performed.

I plan on using them again for my future HVAC needs.

Thank you for your services, Bartels team. I really appreciate it.

We purchased a large home a year ago and replaced all three HVAC systems with Daikin HVAC systems. Bartel’s bid was almost $25,000 less than HELP PLUMBING. The installation team was fantastic and we love our HVAC systems.

Today, Nick and John came out for our seasonal service to check our furnace systems. Very knowledgeable, experienced, and professional technicians. We are huge fans of Bartels and will soon be purchasing a Daikin system for our garage and possibly master bedroom.

My elderly in-laws called because their furnace was out. Service guy came out and said Furnace and Stove on same circuit. Charged $130. Furnace didn't work the rest of the night. Called city out they confirmed furnace and stove on different circuits. Found loose bolt in meter causing an arch. Furnace works fine. Called Apollo to confirm panel ok. They came out and checked everything out and didn't even charge a Service call.

1 star and only because they were nice and polite people. They knew I had a 3.5year old Goodman system from my first call to set up the initial appointment but chose not to reveal they are not a Goodman certified dealer…. So basically they can’t replace anything under warranty. (FYI all systems come with at least a 5 year warranty) But they chose to come out tell me all that was wrong and charge me $90 to tell me my AC isn’t working but they can’t fix it. They said they didn’t want to gouge me with how much it would cost if they fixed it, but they already did that when they said yes to a system they knew they couldn’t fix. Were they nice people? Sure! But they saw me as a quick dinner because I live across the street. Poor integrity. Not recommended.

Recently bought a condo where Bartels had installed my Heating/AC and hot water heater. Planned to use their services to service my unit yearly. However, my first experience using their services was less than great. I am experiencing a gas smell in my unit. I’ve had Duke out. I then paid to have Bartels further inspect and rule out the presence of gas inside of my unit from my appliances. Paid $90 for a service call for someone to come out without a functioning gas detector. When I asked about the readings-he said he didn’t smell it and his detector has been “giving him fits” lately. When I further inquired he dissuaded me from pushing for an actual reading because I would have to pay more for that. Huh? So I paid for a service call for a gas smell for someone to come out without a reliable gas detector. Will not be using their service again in the future.