Constraction reviews in Holland, Ohio

Excellent Service! The team showed up, they were very polite and respectful they stayed on task moved quickly, and were very thorough with the cleaning. I can’t say enough about my experience with Serv Pro.

The entire Servpro team was extremely professional and most of showed compassion when dealing with a flood in our basement. We had over 6 inches of water in a finished basement and Mike and his team were efficient and communicative throughout the weeks they were there. Every employee worked had and handled our possessions with care. They were all polite and friendly. I would recommend their clean-up services to anyone.

Servepro has been very friendly and professional to deal with! The most professional, nicest, friendly contractors came out to our house and remediated our mold problem in our attic. Thank you to all the staff I have dealt with Mike, Cheryl, Weldon, Mike H. and Alan. They went over above to help us!

Called customer service at 12:30pm and the woman I spoke with was so genuinely kind and helpful. She listened to my needs and offered a thorough explanation of services. She then gathered my information and within a few minutes was able to have a service member scheduled to arrive at about 3pm. Sure enough, at 3:10, serviceman Mike arrived. I gave him the rundown on what my concerns were and without hesitation he went down into my crawlspace and gave a thorough examination of the area. He explained everything he was seeing, and walked me through the next steps I should take to resolve my water/mold issue underneath my house. He, too, was so kind and helpful. I am so grateful for this team and will certainly be utilizing their service for all future needs!

The team at Servpro of Bowling Green/West Lucas was extremely helpful after a disaster in our home. Mike was there to assess the situation less than 24 hours after it happened; Welden and his crew started work the same afternoon. Everyone involved, including Cheryl at the office, was responsive, respectful, and were always there on time. The peace of mind having a team like this cannot be understated. We appreciate the hard work of all involved - hopefully we don't need to call you again any time soon!

- Jack & Hannah

Mike, other Mike, Welden, and Allen were all very professional and kind while assessing and treating the water damage in our house caused by another company. They took great care to not damage anything and were communicative about the process as they went about their work. They were all very pet friendly and mindful of my older cat, who liked them even though she is very picky. Their work is still on going, but I am very happy and satisfied with what they have accomplished so far

We had a severe sewer leak at my home in December. Had no idea where to start to get it cleaned to allow a plumber to solve our issue. The team here gave me all the info I needed to make a claim and get our property clean. The team was very professional and kept me well informed. I recommend Serv Pro of Holland for your cleanup needs!

The mitigation team did an excellent job from start to finish. They were prompt, professional, and thorough in addressing the damage. Everything was handled efficiently, and they kept me informed throughout the process. I really appreciated their attention to detail and commitment to quality work. Highly recommend their services!

Nice place

Super

very good workers

Best pool builder in northwest oh

Best pool place in Toledo and Surrounding areas

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Went to the wrong place for pool supplies. Gentlemen explain to me about inground pools made me want to buy one

Been over 3 weeks, and still waiting on a return call. Come to find out, they are just overwhelmed due the the virus and the high demand for pools and stay cations...

Thank you very much for your contribution to help feed our athletes for our weekly team meal. Your support helped us feed 130 athletes and they loved the food. Everyone at the Anthony Wayne Fullbackers appreciates the help!!

Absolutely garbage. It started out great until they got their last payment from us. Good luck getting any help from them. Pool shell developed a blemish. They never had time to come out and take a picture to get it fixed. I ended getting ahold of manufacturer and got it fixed myself. Concrete cracked at multiple areas and we were told. " Too bad that's what happens in nw Ohio" stay away!!!!

We've had Hawaiian Pools close our pool once and open it twice. Thus last opening they never turned the pool on, didn't put water into the pool, and obviously lied on their report since the pool is not running. Do not use this company until they start valuing the customer and making amends for poor service.

I'm torn between giving this company 3 stars or 4. We really struggled throughout the project for a number of reasons. Communication was terrible. Also, one of the crew members yelled at my son, who is only 5 for getting in his way. We didn't even know they had come to work on the pool, another example of poor communication, and they didn't like that my son was playing in and around the job site. It IS our home, and our yard and a safe environment and he had every right to be out there, assuming they weren't there working. Then there were a few quality issues but they were all resolved eventually. I feel like this company possibly deserves the extra star for their efforts to make it right. They were very apologetic for the behavior of the crew member who yelled at my son and made better efforts to communicate. And they really made it a point to let us know they'd do whatever it took to correct the quality of the work that was lacking. Examples include: chipped concrete corners, liner slipping in the corners, edges by the steps not smooth, deck jets not flush with the concrete, jet pressures so low they didnt even spray into the pool, what appeared to us to be stones under the liner, which were able to be hammered down into the ground. Just as we were starting to see a comeback, and issues were starting to be addressed, but not yet corrected, they made several attempts to get the $9,000 deposit we had withheld (with permission because we didn't want to pay so much for work that had not yet been completed), we had several emails, phone calls, and voice mails piling up in just a 24 hr span. My husband is very busy and I happened to be as well on that particular day. We were treated like we weren't going to pay, even though we paid for the entire project with cash thus far. In our last conversation with who I believe to be one of the owners, Brenda, we were discussing how we had a check waiting for them as soon as the work was completed. She demanded a list of what still needed to be corrected to be texted or emailed immediately. She then exclaimed out of nowhere "I don't understand why you are making this a hostile environment". I was dumbfounded and taken back. I wondered if perhaps I had come across differently than I meant but my husband was there for the whole conversation and was also taken back by her accusation. We were able to finalize the project the following day and we felt good enough about the work to pay the final balance. But both my husband and I really wish we could have had the same professionalism from everyone that we received from the two who completed the job and verbally apologized for the hiccups. In the end, we have a great pool and the kids are safe and happy. I just wish the communication had been better and more professional. But I can't say enough good about their efforts to make it right. They were very attentive after my original Google review part way through the project. We started May 1st and were swimming by June 3rd I believe, and final completion by June 12. I think I'll give them a 4. In the end, they got the job done right.

I had scheduled a pool opening in October of last year for May. Kept checking on that day to see if they were coming out since I took the day off from work to be there to help with locating anything they needed. They called me at 7pm to say they were not going to be out after all and it would be two days later when they could come out. I told them from 4-6pm on that day would be the worst time to come and that is when they showed up. Asked for a discount due to the inconvenience of taking day off from work and was sent a very nasty e-mail and banned. Owner told me this when I asked for a discount "My first thought, is you don’t live on the same planet as the rest of us, and you certainly don’t know anything about the pool business. Please don’t call, this company EVER. We will not service you under any condition. You’ve crossed the line. You obviously take pride in stepping over a dollar to pick up a penny." Not sure why asking for a discount warranted this.