Remodeler reviews in Holland, Ohio
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Great to work with and most importantly Elliot who remodeled our bathroom is a perfectionist to say the least ! Can't go wrong hiring Home Solutions of Maumee .
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Had my mother's bathroom remodeled and from.start to finish it went horrible the owner mike doesn't call back when said he will and the son mckay never reply back to the emails and when you call they say he is out of the office and it's only 11 am what a joke this is. The bathroom had tons of rework and in the end we didn't even get it painted because theu ran out of time oh and if you look up the items they are all from.hokme depot and being upped 4× the price it's total robbery on the elderly who use this service. best of toledo more like FRAUDS of toledo
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Communication from the office was great, crews were always on time and pleasant, and the workmanship is very solid. Will definitely contract their services again.
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Management is extremely unorganized and doesn't stand by their employees. Otherwise, the men that came to my house to do the work did an excellent job and the work was very professional. When one of the things didn't get done the way we had discussed with Mike, he did nothing but blame his employees. Bad management, great employees
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90% of job was great. Had many issues with dry wall finish. After 6 attempts it was passable. Mike, the owner was less helpful towards the end, even stopped returning phone calls.
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We are looking for contractors for a small home expansion project. Had an appointment date and time for them to come estimate the job(took time off work to meet them) but they called at the last minute with an excuse and attempted to reschedule the appt months out! We will not be using them…if you cannot even show up to estimate a potential job..you lost our buisness.
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Home Solutions provided highest quality work with outstandingly craftsmen. We will hire them for our next project.
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Home Solutions re-modeled our basement. They did a great job. Very professional. their work was above and beyond our expectations. We'd hire them again in a minute
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Cannot express how happy and satisfied we are with this company. They treat us like family and they do spectacular work . Highly recommend if you are looking to remodel your kitchen or bath. Our pics are on their website of the work they did.
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I contacted Maumee Valley for an estimate. McKay was sent out to take a look at my kitchen and bathroom. I received a email next day stating that they would not give me an estimate or consider taking on my job. When I asked what was the reason McKay couldn’t give me one and he hung up in my face. He left me to think that I was judge and considered less fortunate in which wasn’t the case because of the area my house that I had just inherited was in. I also asked him to not consider insurance because whether insurance was involved or not repairs and remodeling still had to be performed even if it was an out of pocket expense to me and to please provide me with a estimate and he refused before he hung up on me in my face. If, you don’t appear rich don’t call these guys also. They are definitely going to waste your time your time if they assume that you don’t have any money. Will not recommend to anyone due to the fact the company wouldn’t even provide me with a estimate and let me make the decision of whether or not I could afford to pay them for a job.
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Home Solutions just finished our bathroom remodel and not only did they do great work, they were timely, courteous, and cleaned up after each work day. Ryder, the man who did most the work was a true professional. Can’t wait to hire them again.
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I could not be happier. They turned my garage into a heated laundry room and added new doors. Really quality work. The were very nice, cleaned up every day, told us what was going on and always answered the phone. After all the horror stories you hear, I can't believe I found an ethical contractor! These guys are the real deal. Would recommend them to anyone with a home project,.
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We were anticipating future hip/knee surgeries and didn't have a shower on the main floor of our home, and we didn't want to move. HS of MV converted our back-hall closet into a walk-in shower, and our 1/2 bath was transformed! McKay made excellent recommendations of where to shop for tile, countertop, etc. making the project easy to co-ordinate. Mike, who did the construction, was always professional, yet personable. He was precise in all his work and cleaned up everything at the end of the day. He was extremely helpful in making design suggestions/changes along the way.
We love our new full bath and highly recommend Home Solutions of Maumee Valley!
Lin & Joe I. -
They'll send someone to your home who is not a tradesman in any capacity to waste your time not knowing whether or not a job can really be done without going back and talking to a professional plumber, or whomever. So they pay someone who knows nothing to waste your time, AND gets your hopes up and has to talk to a third party. 🤔 How would this practice work in another field? Auto maintenance, for instance... would I ask an auto salesman to tell me they could, or could not fix my car? Or how about in the medical field... do I ask a housekeeper at a hospital to examine me and let him waste my time and then wait while he goes and talks to the surgeon (who has never met me) as to whether I need surgery or not??? Uh...no.
On top of which, they don't have enough employees at this company. As of now, jobs are being scheduled 6-8 months out. Really??? COVID is long over and many companies like this are STILL using it as an excuse, apparently. Do yourself a favor - at least for a plumbing job if that's what you need - pay the money for an independent actual plumber with experience to assess your needs and situation. If it is a necessary job and your time is important to you at all, it's worth it. Then you can have an answer on the spot by someone who actually knows what they're doing. -
Remodeling 3 bathrooms at the same time can be very challenging. Home Solutions helped us through the entire process and we had a great experience working with them! They are very professional, timely, clean, offered design solutions and just nice people to work with. We have used them in the past and have them scheduled for our next remodeling project.
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The whole experience with Home Solutions was really great. Working with McKay and Troy on the front end gave me confidence that the project would go smoothly. Brian and the guys did an awesome with executing the design.
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Home Solutions remodeled the entire (small) house and the results were fabulous! I purchased an early 50's bungalow that had no interior charm plus lots of small rooms and cramped spaces.
I worked with the job supervisor deciding which walls to remove to give the main floor a more open, loft-like feel. DEMO DAYS followed--down went the kitchen walls, down went a hallway wall, down went a bedroom wall and a closet (along with the bathroom being totally gutted). NOW when you enter the front door you can see a large kitchen with island to the right, the main 'salon/reading room' as you walk in and the large family room to the rear right. All the rooms are painted in different shades of green and the feel and flow of the house is amazing and fun and it all works! Entertaining would have been impossible in the original house with those small cramped spaces.
HOME SOLUTIONS did all the work, and I was not living in the house at the time as the main floor was a total re-construction: electrical, plumbing, old bathroom gutted and new bathroom installed, new kitchen installed with new cabinets, island and new window, a walk-in closet was constructed, a small office also made from found space in the master bedroom and a wall of cabinets and bookshelves were installed in the main 'salon/reading room'. Plaster was re-textured and new drywall installed where necessary. Ceilings were patched seamlessly (because of all the walls being removed) and dated crown molding was removed and those corners where the walls and ceiling meet are beautifully done. (I know---removing crown seems sinful but it was BAD crown!!!)
The workmen from HS were great--- very friendly and respectful, and the job supervisor met with me many times for updates and reviews.
So take the first step and give HS a call if you have a small or large job to be tackled---my results were terrific! -
I had two full bathrooms gutted and remodeled. A job that was supposed to take 7 weeks from start to finish took almost 4 months, not because they couldn't get product, but because of all the rework. The poor quality, lack of professionalism and knowledge would have been comical, if it wouldn't have been so frustrating. I have enough pictures to post three every week for the next 8 plus months (not an exaggeration) so stay tuned. Here's an example: the owner of the company offered me $25 an hour to repaint one of my bathrooms because his crew couldn't get it right.
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Home Solutions remodeled our MBR. Everyone involved - McKay, Elliott and Parker - were professional, personable, timely, communicated well and very skilled. They were conscientious about cleaning up every day before they left. We are thoroughly enjoying our new bathroom!!
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Very professional, knowledgeable, and personable employees / workers. My shower turned out lovely! No job goes exactly as planned, but the two "mishaps" were immediately resolved.... And the price was very competitive. I will definitely use them again for future remodeling needs and have already recommended them to friends!
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I am very conflicted writing this review as the final product turned out as we wished, however the process getting there was a miserable mess. We signed the contract and paid the deposit end of Oct/Early Nov 2021. We were originally told it would be 8-9 months (June/July 2022) before our project would start, however it ended up being 1yr 5 months before they began. The project was supposed to take 1 month (it's only an 8x9 bathroom and no plumbing was being moved) but ended up taking almost 2 full months. Throughout the project I constantly had to watch over everything they did, and have them correct items (like installing the wrong bathroom fan) before they moved on. Their communication was terrible and many times their employees didn't know what was going on. The project supervisor came out once to meet me and had no idea of half the things that they were supposed to do. On the very final day I went home for lunch and found them trying to take shortcuts and fail to do things (like failing to sanding down where they patched nail holes on the trim). If it wasn't for me constantly going over every single point of the project, it would have looked like a sloppy mess. I would have given this a 2 star, but because their tile guy did such a good job, I bumped it to 3. We will not be using them again.