Plumbing reviews in Independence, Ohio

Just called the guy and he was very unprofessional, just said "I'm too busy" and immediately hang up.

I used this company for my business. I can not thank them enough for helping me out in a pinch. I highly recommend them!

Great work and impressive knowledge! Thanks for coming out so soon! My plumbing drains so much better!

Prompt, knowledgeable, and takes pride in his work. I will be calling Steve again for future projects:)

I called to have a job quoted (or have them come out to quote). The first thing out of this man's mouth was, there's no money in it. He didn't even hear the job requirements. Talk about poor professionalism.

They showed up almost immediately! The owner was extremely knowledgeable and very personable! I would use them again in a heartbeat! Great job!!!

Call because online it says 24 hour service when i called didnt know if i was calling a business or someones personal cell phone. I asked if they were a plumber and said i had an emergency issue they said call back tomorrow but their 24 hours.

I called Independence Plumbing in regards to a plumbing issue I was having, I explained my problem to Lindsey and she was GREAT ! ! She explained to me what a plumber would probably do to fix the problem and eased my mind a bit with the cost as well.....Thank you Lindsey

Great customer service! They came to my house and fixed my water heater that was leaking right away. They stopped the leaky valve and cleaned up the mess. Very courteous and friendly! Would call them again

Sent him to clients’ home to do an ‘emergency’ kitchen faucet install. He ended up telling the client I sold them junk fixtures. Now the client has fired ME and he is now on board with them. Total liar. Dishonest.

Steve came over on time today Saturday for my 85 year old mother that had a leak

He fixed the leak and added on a faucet for minimal up charge

I then had him do 2 city violations on my gas line that he was able to bring them into code

He is very good and knows his stuff

Would hire him back and recommend

This was the worst possible service an individual could receive. He charged $240.00 to put electrical tape on a drain that had a leak. After all of this, the drain still leaks. If you do not want to get ripped off by a crooked plumber, DO NOT CALL THIS GUY.

I called and talked to them on the phone about an issue I had in my shower. Instead of charging me an arm and leg for coming to look at it, because it was a simple fix he had me send him pictures and he walked me through fixing it. You saved my day, thanks for the excellent customer service!!

Called for plumbing service’s. Guy answered the phone pretty uninterested in helping with issue. Gave me a price range without even looking at the problem. When I stated that home warrenty would be paying for issue he simply stated “I don’t wanna work with a home warranty”

Independence Pluming has working on a pluming and electrical project for me now and I couldn't be happier with the service. Steve is an absolute professional and makes sure the job is done right. I won't call anyone else for my pluming and electrical needs.

I called in a panic and needed emergency service due to a busted pipe in my walls. I was greeted on the phone by a very rude man who seemed extremely annoyed that I was bothering him.

He barked at me to send him some photos and rattled off a phone number so quick that I could not write it down in time for him and the barked at me for my phone number.

I did as he said and when he called me back, he barked at me to ask me what I wanted.

Needless to say, I didn't hire him. I could not believe how rude this man was.

It has been a cold winter, and my weather main froze, either on my side or the cities side. The city came out and told me they could not help, I had to get a plumber. So I called this outfit, and he wanted to charge me just to come out and tell me a line was frozen. So I called another plumber, the competitor came out, could not help, but he did not charge me for it. I had a line underground that is frozen, how can you try to charge me to look at it? You cannot see a 3/4 line that is 5-10 feet underground. I have had issues with this plumber in the past also.

After the subzero weather hit, a pipe froze & burst causing a lot of water damage to our finished basement. They arrived promptly and were very friendly, assessed the problem & fixed it all within a few hours. We will be sure to recommend them to our neighbors and family.

Independence Plumbing did a fabolous job on my faucet install. I love my new Kohler Forte faucet. Steve and Lindsey did a great job installing it and their customer service is so good! thaks for calling me before you have arrived. Steve is also a commercial licensed plumber and electrician!

Independence Plumbing responded promptly when I needed them. I had a burst pipe in my office during the deep freeze of January 2014. Water everywhere. They were the only ones that had an emergency response to help me get the repairs done so I could get back to business. I want to thank them for their professionalism and help in my time of need.
Dr. Louis A. Glorioso

Steve got to our house within about 25 minutes of being called. We had a burst pipe in our (thankfully) unfinished basement that was quickly creating a large mess. Steve is a bit rough around the edges, be prepared for colorful language (though to be fair I was doing a lot of swearing first) and some extremely direct or potentially unsolicited advice and communication.

It's coming from a good place but if you're not ready for it, it'll take you by surprise. That said I never doubted that he wanted to do great work and ensure that we were going to be in good shape. Just a bit of a gruff communication style. Assuming the work holds up we'll be calling them again next time we need something worked on.